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Bay Marine Hotel
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Reviews (859)
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All reviewssea viewself driveshearings hotelsswimming poolshearings holidaysea frontdining roomevening mealcoach driverserved hotturkey and tinselsuperior roommeal timesflat screen tvplenty of hot watersingle rooman enjoyable stay
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Reviewed 16 August 2014

My son and I stayed at the Marine on a Shearings coach holiday. Lovely big twin room overlooking the sea. everywhere was spotlessly clean and all the staff were friendly and hard working.Decor in the corridors was a little tired but the lounge/bar areas and dining areas were fine. Ideal location being near to the shops,pier and beach.Food was fine with a good choice for the evening meal. Breakfast was good with cereals, fruit, porrige,toast and a full english (welsh?) breakfast Service was quick and efficient. Would certainly stay here again but probably not with Shearings after the farce on our return journey at Normanton Interchange. But thats another story...............

Room Tip: worth paying extra for a seaview
  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Puffydee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWilliams59, General Manager at Bay Marine Hotel, responded to this reviewResponded 22 August 2014

Hi Puffydee, It is good to read that you enjoyed your stay with us even if you do not travel by coach. Other guests book Hotel Breaks and travel either by car or by train, the train station is only a 5 minute walk from the hotel. Thank you for your review, Marcus Williams, General Manager

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Reviewed 12 August 2014

Stopped here with my husband and parents for a long self-drive weekend in August. Please don’t be put off by the hotels ranking on Trip Advisor. The whole experience from checking in to checking out was very good. Bedroom was an adequate size and recently decorated (2nd floor). Bed was very comfortable and room kept very clean. Yes, the hotel is a little dated and worn in places plus the corridors are a labyrinth, but look beyond that and it is most welcoming and great value for money staying half board when compared to the other hotels on the sea front. Staff were always polite and worked very hard. There was always something on the menu we found to our liking (and my dad can be fussy). Been to Llandudno many times before and would stop here when we come again. It is worth up grading for a sea view and paying for a parking permit which guarantees a space behind the hotel if arriving by car.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
7  Thank Amos100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWilliams59, General Manager at Bay Marine Hotel, responded to this reviewResponded 22 August 2014

Hi Amos100, I am pleased that you all enjoyed your stay with us and that you are looking to return. Thank you for the good review and I look forward to your next visit. Marcus Williams, General Manager

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Reviewed 6 August 2014

I stayed at the Marine on a 5 day Shearings coach holiday. I had a single room with a sea view, at the time of booking this was the only option availiable, but one I would have chose anyway. My room was small, but adequate for my needs, with plenty of cupboard and wardrobe space, and an extremely comfortable bed, one of the best I've slept in! It was also niceley decorated and clean. The bathroom definitely needed some tlc, but again was adequate for a single occupancy. I found all the staff very pleasant and polite. The guest areas of the hotel definitely could do with some re-decorating, with torn wallpaper in places. For once I had no problems with the lift, it was of the 'non shaky' variety! There are two dining rooms, but the one I was in the Queen Elizabeth was very, very warm, and could definitely have done with windows opened. All I can say about the food is that it was 'adequate', I really cannot understand why Shearing hotels insist on serving two different varieties of potatoes at every meal, and they even come when rice is served on a main dish, a complete waste of food! But for what I paid as I said, food was adequate, but not something to die for! The hotel is in a very good position, right on the front, with the pier about a 10 minute walk, and the main shops just around the corner. I'd definitely come back and stay here again.

Room Tip: Go for a sea view
  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Service
7  Thank NanWatford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWilliams59, General Manager at Bay Marine Hotel, responded to this reviewResponded 22 August 2014

Hi NanWatford, Thank you for your post, it reads that you received value for money and that you enjoyed your stay with us. Hope you get to return soon. Marcus Williams, General Manager

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Reviewed 4 August 2014

This hotel was too big for our liking. We booked through an agency online but was told when booking in at the Marine we had not booked for evening meals and were charged more than we expected. My wife and I were kept standing at the Dining room door for about 15 minutes in front of other diners while the Manageress was being located. Reception was atrocious. Food passable but nothing to rave about. Bed very hard.

Room Tip: If you want a sea view be prepared to pay. Parking on Llandudno prom is on meters. Free for disabled badge holders. Hotel parking book able at £5 a day!
  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWilliams59, General Manager at Bay Marine Hotel, responded to this reviewResponded 22 August 2014

Hi Peter A, I am sorry you did not enjoy your stay with us. If guests book a shearings holiday by coach or a Hotel Break meals are included, breakfast and dinner. If bookings are made via the internet and not through the Shearings web site, it is important to check what you have booked. I can only apologise for your dining arrangements not being dealt with more efficiently. Thank you for your post, Marcus Williams, General Manager

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Reviewed 3 August 2014

Quite a barn of a place as it was several very large properties knocked into one. Floors very uneven and quite an expedition to find room. Clean & comfortable room but evening meals a disaster. Specials always ran out even though ordered at breakfast time.

  • Stayed: September 2013, travelled as a couple
    • Location
    • Rooms
    • Service
4  Thank Tiddlewink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWilliams59, Manager at Bay Marine Hotel, responded to this reviewResponded 20 August 2014

Hi Tiddlewink, Thank you for your review and for commenting the rooms were clean and comfortable. 11 months on it is hard to comment on the issue you have raised with the meals. That said we do not take dinner orders at breakfast If guests do have issue with the menu or items running out extra effort is made to ensure that at subsequent meals their first choice is available. I can only apologise if this did not happen for you. Marcus Williams, General Manager

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