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“Friendly service” 4 of 5 bubbles
Review of Somerset Hotel

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Somerset Hotel
Ranked #26 of 60 Hotels in Llandudno
Wetherby
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Friendly service”
4 of 5 bubbles Reviewed 8 May 2013

From the moment we arrived we were made to feel welcome.Although the car park at the rear was a tight fit one of the staff guided me in. Our twin room was clean and adequate. We chose to eat in on both nights because our four course meal was plentiful and good value.A choice of two comfortable lounges enabled us to enjoy coffee overlooking the sea. A special thanks to the bar and restaurant staff for being so cheerful and courteous.

Room Tip: Perhaps avoid a room near the lift!
See more room tips
  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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407 reviews from our community

Traveller rating
    88
    146
    118
    35
    20
See reviews for
82
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (161)
Date | Rating
  • English first
  • German first
  • Any
English first
Melton Mowbray, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 April 2013

I can't praise Mr and Mrs Paddock enough. Alan and Jill came to our rescue last week (Mon April 15,2023) when we arrived with a coach party of 48 plus driver to find that the holiday firm we had arranged our break through (Seniors Tour, otherwise known as Route 66 Holidays) had not paid the balance owed for the party. Apparently only a small deposit had been been paid. Alan and Jill rallied round and we negotiated a fee of £100 per person for the week and everyone on the coach sorted out the monies. Thanks to Alan and Jill we had a wonderful holiday, they made us extremely welcome, food and rooms were good and they turned round what would have been a disasterous holiday into a one with many good memories. However, the same can not be said of Mr Charles Anthy Phipps and his holiday firm!!!!!

  • Stayed April 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Brian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 12 April 2013

Stayed at the somerset over easter for a 3 night break, booked a double and single room, requested sea views and got both rooms with lovely sea views and right next door to each other. The staff were all friendly and couldnt haven done more for us, even bringing toast to the room as they thought we had forgot the clocks went forward. We left some clothes behind when we left and they sent them to us within 48 hours. The food was lovely and a good choice at every meal, the rooms were very clean as was the whole hotel would stay there again and recommend it to anyone else.

Room Tip: request a sea view as the view is excellent
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  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank traceyw04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 3 April 2013

Booked on the last minute as we had originally booked the Royal Hotel and it went into administration day before we went. Even though booked through Late rooms took all our money! We booked DB&B as it was an offer, we were given a double room and mum had a single room (211 & 210) both had seaviews which is unusual for a single room. Double very big, lovely and clean and individual heating which is great as most hotels are either too hot or cold! Single very small room but was again clean, and individual heating.
The staff were all very pleasant and we had two light bulbs missing which were replaced the following morning.
The standard of the food left a bit to be desired. choice of starters/main meals and sweets. The veg was stone cold and i heard 3 other people comment on the same. The hotel caters for coach parties which eat in a seperate dining room, so not sure if everything cooked early for them and the rest not kept warm. Ran out of most sweets on the first night. Breakfast was not great, obviously cooked and kept warm. Toast cold, fried bread rock hard and the rest luke warm. Shame as the hotel its self was very nice. They have limited parking for about 15 cars so you would have to be lucky (as we were) to get a space. Didn't stay in for the evening entertainment heard it from reception and that was enough (fine for the elderly i suppose). Would use the hotel again if they did room only as its right on the frount and 5 mins for the centre of Llandudno.

  • Stayed March 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank sue_moran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 February 2013

Stayed at the hotel during the week whilst in Llandudno for a conference. The staff were very welcoming and nothing was too much trouble. Booked a double room overlooking the bay which was just lovely, very comfortable and the room had everything i needed. Only had breakfast at the hotel, and found this to be excellent. Charming hotel, ideal location and on balance good value for money. Would not hesitate to recommend......

  • Stayed December 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank barryraden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertford, United Kingdom
1 review
4 of 5 bubbles Reviewed 1 January 2013

Had a wonderful break at the Somerset, food was excellent, overeat every meal. Staff were very friendly and service could not be faulted, over attentive. They made us feel very welcome over Christmas and the children especially enjoyed the entertainment at night. Beautiful views from our room, which we found to be clean and comfortable, lovely decor downstairs in the main function rooms. Some of the reviews seem unjustified, as our experience was very different.

Room Tip: Pay extra for the sea view room, worth every penny.
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  • Stayed December 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Harry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staffordshire, United Kingdom
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 8 November 2012

First time in Llandudno and was very impressed with the resort itself. We went on speck during half term and had a good choice of accommodation available to us however we went with the Somerset.
We got a sea view double with en suite which was more than adequate, clean, comfortable fresh towels every day. breakfast was also pretty good too. Overall it was good value for your money. the evening entertainment was not to our taste (aimed at the more mature clientle) but most seemed to enjoy it. The only criticism I had was that the Victorian sash windows have had so many coats of paint on them over the last 100 years or so that they did not close properly. not a problem in the summer however with a force ten gale blowing from the north west in october it was blowing the curtains and needed towels to plug the gaps and the heating on full to keep warmth in the room. would we use this hotel again..........possibly.

  • Stayed October 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank bazfitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Somerset Hotel

Property: Somerset Hotel
Address: St. Georges Crescent, Llandudno LL30 2LF, Wales
Phone Number:
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#15 On the Beach Hotel in Llandudno
Hotel Class:3 star — Somerset Hotel 3*
Number of rooms: 76
Official Description (provided by the hotel):
The Somerset Hotel is an attractive seafront property on Llandudno's beautiful seafront with views of the pier and the Great Orme. The Somerset Hotel, joined the Daish's family in 2015 and is our first venture into Wales. It's perfect for singles, couples and friends alike. And with nightly performances in the bar - you'll always be entertained. We are handily located close to the town centre, which is a 10 minute stroll along the seafront. With the beach on the doorstep, this is the perfect spot for a traditional seaside break. Guests return time after time because of our high standards, seafront location, proximity to Llandudno town centre and great facilities. And from 2017 it's exclusively for adults, so you can be sure of a relaxing break when you choose the Somerset Hotel. ... more   less 
Also Known As:
Somerset Hotel Llandudno, Wales

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