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“Average”
Review of Somerset Hotel

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Somerset Hotel
Ranked #27 of 60 Hotels in Llandudno
Wolverhampton, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Average”
Reviewed 27 August 2013

Had a Premier Seafront room- nice and clean. Hotel in perfect location.
Room-Mattress very hard, drink making facilities good, needs decor refurb, not up to Premier status.
Meals- sat at diff table every day- not good -like a game of hide & seek at mealtimes. Food ok. Staff friendly but easily confused.
Entertainment- non existent! Bank holiday weekend & no music/artist, VERY boring evening not even background music! All other hotels were having great fun - we just went to bed in the end.
Chef went home one eve & left gas on. 6 of us complained about smell of gas. Staff eventually found the prob & switched it off. 2 hours later still smelt gas - told staff - she was very rude to us.
When we checked out staff were pleasant but we were not even asked if we had enjoyed our stay - that says it all to me - they weren't bothered.
Would not stay there again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ree H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (181)
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2013

Car park tricky.breakfast dry no beans or tomato juice etc.bathroom not big enough for sink that was in bedroom.no entertainment sat or sun ! returned after checking out to have cup of tea before travelling home (2.10 ) to be told we stop serving drinks at 2.00 ! what sort of hotel doesnt serve tea and coffee anytime ?

  • Stayed August 2013
    • Value
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Helpful?
1 Thank Chrissytea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rugeley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 August 2013

I booked 2 double rooms for my wife and myself, and a double room for my brother-law who is slightly disabled and his wife. The booking was by phone and I asked for the 2 rooms with a sea view, and above the entrance. When we arrived, we were given 2 rooms directly above the ballroom, so that we were disturbed by the entertainment, which was not our cup of tea anyway.The dining room for the coach parties was large and roomy, but the the dining room for individual booking guests was confined and had too many tables in it. The lift was a real outdated one as it was small and had two gates to it, which if any one left these open ( which often happened ) you could not use it, and no member of staff ever checked this. The morning reception staff were a lot to be desired, but generally the rest of the staff were not too bad.The beds in both our rooms were hard, and to get a good nights sleep was out of the question.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
5 Thank fred d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Birmingham
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 August 2013

Staff ok, food and room likewise but yet another hotel in a long line of ones that need major reinvestment
It's so sad to see the decline of these once majestic sea-front properties, however, we want everything at "bargain" prices so we end up getting what we pay for.
Sad, not really the owners fault, they can only work with the budget they have but eventually the capital investment needed will cripple this type of place and they, and the resorts they are in, will be flattened and replaced with what?

Room Tip: You will struggle for entertainment in Llandudno at night. Sunday night, mid August - nothing
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrmiles8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 August 2013

We booked a family room for one nights stay. Hotel location could not have been better, car park at rear of hotel is OK but a bit 'tight' in places.
Would have loved a sea-view room on the front of the hotel, but unfortunately our room was at the rear of the hotel on the top floor. Lift was TINY, if fact no way a family could fit it with baggage.
Room was adequate and comfy although fixtures and fittings were typical 'flat-pack' standard and not very modern. the whole look of the public areas of the hotel had been designed with their target clientelle in mind (most of guests at the hotels were of the older generation) but we didn't feel out of place even with 2 younger children in tow and were made to feel very welcome.
To sum the Somerset hotel up... You get exactly what you would expect from a family run hotel on the front in Llandudno... There will be better but there certainly will be a lot worst.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bluerick2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 August 2013

Tired, old fashioned and in need of total refurbishment to bring it up to current expectations. Our room was small - sink was in bedroom with very small almost unusable wobbly shelf above for toiletries - shower was very basic over bath - shower curtain was mouldy - bathroom tiles chipped etc. But provides all the basic requirements and is well situated.

Room Tip: Don't have room over ballroom (quite a lot of them) - you will have to listen to "entertain...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
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Helpful?
3 Thank Valerie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Codsall, United Kingdom
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 11 August 2013 via mobile

Stayed in a sea view room which was ideal. Parking at rear is available but fills up quickly and is tight.
The hotel is ideally situated for the promenade which is flat and well maintained.
The hotel itself is fine and merits its 3 star status. Breakfast was spot on with a good choice of items. The room was clean and if I was to criticise it was the fact the basin was in the room and not within the bathroom. However this is minor . Overall value for money. The hotel had lovely lounge rooms which overlook the promenade and has a superb patio area with umberellas and tables to enjoy watching the world go by and most enjoyable if accompanied with a drink from the bar.
Would recommend this hotel.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pc_bento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Somerset Hotel

Property: Somerset Hotel
Address: St. Georges Crescent, Llandudno LL30 2LF, Wales
Phone Number:
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#16 On the Beach Hotel in Llandudno
Hotel Class:3 star — Somerset Hotel 3*
Number of rooms: 76
Official Description (provided by the hotel):
The Somerset Hotel is an attractive seafront property on Llandudno's beautiful seafront with views of the pier and the Great Orme. The Somerset Hotel, joined the Daish's family in 2015 and is our first venture into Wales. It's perfect for singles, couples and friends alike. And with nightly performances in the bar - you'll always be entertained. We are handily located close to the town centre, which is a 10 minute stroll along the seafront. With the beach on the doorstep, this is the perfect spot for a traditional seaside break. Guests return time after time because of our high standards, seafront location, proximity to Llandudno town centre and great facilities. And from 2017 it's exclusively for adults, so you can be sure of a relaxing break when you choose the Somerset Hotel. ... more   less 
Also Known As:
Somerset Hotel Llandudno, Wales

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