Having stayed at the clontarf long before joni and mark became owners we have always made the clontarf our number 1 place to stay when we go to llandudno.
That is until our last stay which was 13/07/09 for 4 nights.
We arrived at 1.30 on the monday to be greeted by mark and a nice cup of coffee each which is always nice.
it was then mark asked straight out that he would not like us to eat at the hotel that night as they had enough people eating in with them and having another 2 would be a bit much (i own 2 businesses and i always thought that you look after the customers).
we both agreed to eat out that night but we DID tell mark that we would like to eat in on wednesday and thursday evening so he had 2 days prior notice for this.
Anyway tuesday morning we went down for breakfast and everyone in the room was offered a evening meal menu - except for me and my wife (we thought fine we told mark wednesday and thursday)
then wednesday morning we went for breakfast and once again we were the only ones that were not offered a evening meal menu so we thought fine they must have a problem with us so we will eat out once again - but we decided that today we would walk to conwy.
We got back to the clontarf at about 2.30 in the afternoon and we saw mark and his new member of staff at the bar talking and the first thing mark said was (CAN I GET YOU ANYTHING) i asked for a lager and a baileys for my wife, with this he said can you give me 10 mins as i am just changing the barrel and i have got to show a guest to there room,i said no probs at all and the new member of staff had to take me to my room as i had locked my key in there earlier that morning.
What mark did not know was my wife had stayed around the corner sat on the black chair that they have near the front door when his new member of staff came back down stairs and mark said "I CAN'T BELIEVE IT THEY WANT A DRINK NOW AND I HAVE GOT TO SORT OUT THE BARREL AND JONI HAS GONE OUT - THIS PLACE IS A MAD HOUSE".(it was more the tone than anything else)
With this his staff must have told him that fiona was around the corner and my wife said that they went into the dining room.
When my wife told me what he had said i was going to say something but was asked not to by my wife.
the member of staff suddenly came out with a mop and bucket and decided to mop right were me and my wife was sitting. (i think this was to see if we heard anything and were upset)
I was fuming but said nothing.
Anyways we let it pass and we never saw mark at all for the rest of the day.
The final straw was on Thursday morning when we went for breakfast and once again we were the only ones not to get a menu so we had had enough and decided to cut our holiday short and leave a day early.
Mark was the one to sort out our bill but he could not get the printer working and so we never got a bill but all we paid for was the nights we had stayed and mark never even charged us for the alcohol that we had the other days - i think it was down to guilt.
Anyways after so many happy years at the clontarf my wife and i have decided that we will never stay there again as our money was not good enough for them.
It is such a shame as it is a great place.
One last thing is the internet was awful all week and i could not access the net for most of our stay so be careful if you NEED the internet during your stay.
Dave and Fiona
- Official Description (provided by the hotel):
- Enjoy a break at The Clontarf hotel, located on the peaceful West Shore in Llandudno, you will be only a 10 minute walk from the busy town centre, but also you have the benefit of easy parking (and a car park), a stones throw from the beach and views of the sea or the Orme from all our rooms. We offer everything you would expect from a hotel, including, free Wifi, evening meals, a snack menu, parking, fax service and room service. We have 9 beautiful rooms, to suit all budgets, ranging from standard (£62 B&B for 2) to luxury (£85 B&B for 2)- and they are all individually styled. For luxury without formality choose the Clontarf! Run personally by the owners Joni & Mark ... more less
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- Also Known As:
- Clontarf Hotel Llandudno
- The Clontarf Hotel Llandudno, Wales