Having read some of the reviews I begin to wonder if I was in the same hotel from 10th-16th August. I would not class it as a 3* hotel but rather as a very average boarding house. When we arrived we were given room 31 but on entering we discovered that there was only a bath and no shower. I walked down the 52 stairs to reception to request a room with a shower. Having climbed back up the 52 stairs I was not very happy with room 38 because although it had a shower cabinet one of the wardrobe doors was missing ( we later discovered that it was propped up on the landing and remained there during our stay ) . This made the very small room look untidy. We discovered that if we put up the luggage stand we had to move the only chair fit to sit on so we could hardly move around the room. The view from our window was of the bodies of two seagulls that had been strangled on wire on the flat roof just below our window. There was no shower gel, shampoo or even a telephone in the room so rather than negotiate all those stairs again and deciding that be would just have to accept this as being standard for this establishment we unpacked in room 38.
We were part of a coach tour where many of the group had mobility problems and after several people had been stuck in the lift it was withdrawn from service but my husband entered the lift on the 3rd floor while I walked downstairs and when I reached the ground floor there was a chair blocking the lift door and a notice stating that the lift was "Out of Order" but there was no way of knowing this on the other floors. Just as I was debating the trek up those 52 stairs to inform my husband he was attempting to push his way out of the lift and past the chair which was blocking the door. Chaos!!!!
Our room was never cleaned before lunch time and pieces of paper and bits of fluff were on the same stairs every day so it was obviously not Hoovered daily. The shower in room 38 was very difficult to control one minute exactly the right temperature then the next too hot.
If both my husband and I wanted to watch television I had to "go to bed" while he sat on the only usable chair since the right leg on the other chair was broken.
On the whole the food was reasonably good but I found too many cheesy items for my palate, The crumble very stodgy and the roast lamb tasteless.
On the plus side the beds were comfortable, the room was quiet, the bath towels were thick and white and there was a small HD television but although I really liked Llandudno I won't return to the White Heather Hotel.
- Also Known As:
- White Heather Hotel Llandudno, Wales