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“Never again”

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The New Loretta Hotel
Ranked #56 of 60 Hotels in Llandudno
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Never again”
Reviewed 27 November 2011

Was horrified on second night to wake up to crawling blood filled insects in bed. On closer inspection found that padded head board was host to the really large ones. Spent the night awake in chairs. Management appeared very angry man and he'd already had a go at another guest for complaining so will be putting it in writing to national when I get home. Never again unless you like bed bugs.room 403 Is one to avoid

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Brishr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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385 reviews from our community

Traveller rating
    39
    130
    99
    63
    54
See reviews for
67
159
14
6
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • Any
English first
Manchester, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 November 2011

We visited this hotel for 5 days in November with National Holidays. The check in was quick and easy and the room and bathroom were clean and tidy. The food was OK, not excellent but not bad either. There was plenty and it was great value for what we paid. The dining room service was excellent, very quick and pleasant service and all staff were helpful. The 3 hour free bar bar was great and we were nicely entertained in the evenings.
The hotel is situated just a few minutes walk from all the shops and sea front. We would reccomend this break, Llandudno is a lovely town and we will soon visit again.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Anthony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shrewsbury
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 23 November 2011

My wife and I spent 2 nights here on a National Coach weekend break from Manchester . I wasn't expecting too much although for nearly £240 (which allowing about £20 each for coach travel works out at about £50 per person per night for Dinner, Bed and Breakfast) I thought it should be of a reasonable standard. It wasn't. The customer service (apart from one of the young dark-haired waitresses), accommodation and food were all dreadful. A smile from the more senior members of staff would have helped but instead they were more like the guards at Guantanamo Bay as they ensured you stuck to a very strict regime at meal times. And when one of our party had the nerve to complain about being kept awake all night she was treated in an absolutely appalling manner by the staff and the owner. It was also worrying to see a Fire Exit sign above the door to the room next to ours (which would have required a key card to open it in an emergency). This is nothing more than a greedy money spinning operation with no thought about offering hospitality to its customers. I am amazed that National use such an establishment. If this is the New Loretta then I dread to think what the 'Old' Loretta must have been like. There are many far better alternatives nearby, and we even saw a couple of very smart looking hotels on the sea front which had special offers that actually worked out cheaper!

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Lancashire
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 20 November 2011

We travelled with National Holidays on a five day All Inclusive Break. The staff were totally obliging, the meals tasty and plentiful, and the entertainment really good.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maurice R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, England, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 November 2011

WE had to turn heating off,beer crap good fast barman,food ok get j smiths in and we may go back.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Frank R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 November 2011

had a great weekend staff were very good food was ok will deff return

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank martyn c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Airdrie, Scotland, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 November 2011

myself and my 2 friends stayed here for 2 days... all i can say is the staff were friendly .. meals where good enough, the room was nice and clean as well. some very negative comments from other guests that have stayed here but we had a great time.. as for management! the gentleman that runs this hotel was helpful and a very nice chap. we will certainly return again

Room Tip: we stayed in room 122 it had the kitchen underneath which was noisy but its hardly anything to compl...
See more room tips
  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Angie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The New Loretta Hotel

Property: The New Loretta Hotel
Address: 14-22 Deganwy Avenue, Llandudno LL30 2YB, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Hotel Style:
Ranked #56 of 60 Hotels in Llandudno
Price Range (Based on Average Rates): £
Number of rooms: 75
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Also Known As:
New Loretta Hotel
New Loretta Llandudno
The New Loretta Hotel Llandudno, Wales

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