Stayed here 18-19 July with tour group. Room clean but bathroom minute and used towels were never replaced. Breakfast ok if you stuck to cereals but cooked courses were either over or undercooked.
Self-service group dinners were revolting. No sign of a menu, very limited choice ("When it's gone, it's gone" seemed the motto), food badly prepared and tasteless: more like bad hospital food. No service at all; no one to complain to. If you stay here, think carefully about where you eat.
Hotel management: you have been telling dissatisfied customers "We value your feedback and strive to improve" for years (see earlier reviews on Trip Advisor), but it suits the corporate bottom line to carry on as before.
- Official Description (provided by the hotel):
- Ideally situated just off the A12/A14 interchange, this Ipswich hotel is only 4 miles from Ipswich Town Centre and Ipswich Football Club. Close to all amenities and a perfect base for visiting East Anglia, including the Suffolk beaches at Felixstowe & Aldeburgh, Constable Country & Dedham. A relaxed, informal hotel, ideal for business close to Adastral Park, or pleasure, together with a welcoming atmosphere will ensure a pleasant stay. The hotel has 108 guest bedrooms, all with air-conditioning & wireless high speed internet access. All of our bedrooms are non smoking - we have 20 Executive rooms, a selection of Family guest rooms and inter-connecting rooms. Our guests can also make use of the ample free car parking on site. Guests can enjoy dining and relaxing in the restaurant with an extensive choice off the A la Carte Menu or one of our Chef's Specials, and a bar which offers a wide range of refreshments, lighter meals and snacks. Kids also Stay & Eat Free*. The Spirit Health and Fitness Club boasts a fully equipped gym, steam room, sauna, jacuzzi and Beauty Rituals beauty therapist. The hotel has 8 conference rooms and we can accommodate one to one interviews, or up to 120 delegates theatre style. We offer competitive 24hr rates and Day Delegate packages. *Terms & Conditions apply. ... more less
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- Also Known As:
- Holiday Inn Ipswich Hotel Ipswich
- Ipswich Holiday Inn
- Holiday Inn Ipswich Suffolk