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“Great overnight stay”
5 of 5 bubbles Review of Novotel Stevenage

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Novotel Stevenage
Ranked #4 of 11 Hotels in Stevenage
GreenLeadersBronze level
Perth, Australia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great overnight stay”
5 of 5 bubbles Reviewed 4 July 2014

My husband and I stopped here after a 24 hr flight from Australia and it was perfect. Less than an hour from Heathrow next to the A1, which was great for us as we were continuing up north the next day. Staff were very friendly and helpful, breakfast (continental and cooked) all you can eat for £13.95 was a great price. My husband said it was the best cooked breakfast he'd had in 5 years! Just happened to be right across from Knebworth Park where the Sonisphere Festival was on next day, so plenty of old rockers from Iron Maiden, Metallica and the likes probably lurking around. Easy to book and good price. Bed and room were very comfortable, lovely hot shower, quiet location. Decor a little dated but would definitely stay here again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank kirib30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General-Manager0992, Guest Relations Manager at Novotel Stevenage, responded to this review, 15 July 2014
Thank you for taking the time to share your review. I'm pleased to hear that you had an enjoyable stay with us after your flight from Australia. It is always encouraging to hear such positive comments and I will be sure to share them with the rest of the team. We look forward to welcoming you on your next visit. Kind regards. Katie Apps, Guest Service Manager
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698 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
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  • English first
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English first
Stevenage, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 28 June 2014

My wife and I booked our wedding reception at the Novotel in Stevenage.. We liaised with the conference manager who did a fantastic job. We used the resident DJ who although we did not have much contact with did an amazing selection of music to suite all tastes. The whole event went like clockwork. The staff were really good and did a brilliant job. The food was good and we had a pre-tasting a few weeks before so we could decide what we wanted. The chef was very attentive and took on-board our suggestions, likes and dislikes.

Overall I would recommend this venue for any organised occasion and especially a wedding reception. The price of rooms is reasonable enabling the guests to stay at the hotel.

Novotel well done and thank you.

Christopher and jackie Dean

Room Tip: If you book it for a wedding feel save that you are being dealt with by good and experienced profess...
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  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
2 Thank CHRISTOPHER D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General-Manager0992, Guest Relations Manager at Novotel Stevenage, responded to this review, 15 July 2014
Thank you so much for sharing your review. I am delighted to hear that you had such a fantastic wedding day, and I am glad that we were able to play a part in making it so special for you. I do hope we will see you at Novotel Stevenage again soon. Kind regards. Katie Apps, Guest Service Manager
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Aylesford, United Kingdom
1 review
4 of 5 bubbles Reviewed 26 June 2014

Very good hotel, but could do with a bit more help from the reception desk staff. They are quite helpful, but do not actually finish what they start. I asked for an extra pillow which did not arrive, and when I asked about it later on, was told "oh they must have run out". Also, I could find out any information about a sleep timer on the television.

  • Stayed June 2014, travelled solo
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Review collected in partnership with Accorhotels.com

Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General-Manager0992, General Manager at Novotel Stevenage, responded to this review, 27 June 2014
Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we have taken note of your comments. Rest assured we will address them.

Kind regards,

Eric-Enno Snel, General Manager
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Nottingham, United Kingdom
1 review
5 of 5 bubbles Reviewed 16 June 2014

Had a fantastic stay at this hotel , 14th june 2014 , thankyou for making us feel so welcome and catering for my friend who has a gluten free diet , nothing was to much trouble for any of the staff,The hotel was so clean , we will be returning one day . A and J SMITH.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
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Helpful?
Thank annette s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General-Manager0992, General Manager at Novotel Stevenage, responded to this review, 27 June 2014
My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at Novotel Stevenage

Kind regards,

Eric-Enno Snel, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hertford, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

The hotel was the venue for a Fortieth Wedding Anniversary party so decided to stay the night.
Friendly reception staff, automatically given two key cards. Trolley available for luggage.
Large pleasant ground floor room with queen size bed and sofa bed. Both beds were comfortable. Plenty of cupboard space, large dressing table. iron & ironing board.
Good breakfast buffet, dishes replenished quickly. Hot food only put out in small quantities on the hotplate which meant everything was not dried up. Fried or poached eggs available to order. Tables quickly cleared and reset.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Btdotnott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General-Manager0992, General Manager at Novotel Stevenage, responded to this review, 27 June 2014
Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel Stevenage again very soon. Kind regards, Eric-Enno Snel - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Stevenage

Property: Novotel Stevenage
Address: Knebworth Park, Stevenage SG1 2AX, England
Region: United Kingdom > England > Hertfordshire > Stevenage
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Stevenage
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novotel Stevenage 3*
Number of rooms: 101
Official Description (provided by the hotel):
Novotel Stevenage Hotel is located on Junction 7 of the A1M within the grounds of Knebworth House. The hotel offers 102 guestrooms, Contemporary restaurant and meeting and function space for up to 180 delegates. We have recently spent in excess of £3.5million on a full Hotel refurbishment, completing all 102 bedrooms, a fantastic new restaurant, comfortable lounge for Business or Leisure and our new reception and welcome area. The full hotel completion is set for July 2016 and will see the hotel re-branded as a 4 star hotel. The hotel also offers Free onsite parking (this is a premium in Stevenage),complimentary WIFI, air conditioning, and is easy access to Stevenage station which takes 25 minutes directly to London Kings cross. Suitable for business meetings, conferences, weddings and events. This hotel is also close to Luton Airport approx. 15 miles. ... more   less 
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Also Known As:
Novotel Stevenage Hotel Stevenage
Stevenage Novotel

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