We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“So-so”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Cromwell Hotel Stevenage
Ranked #7 of 11 Hotels in Stevenage
Hampshire, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
“So-so”
Reviewed 3 July 2014

Poor breakfast for an incredibly high price. Sufficient place to sleep while away with work and good use of conference rooms at a price.
Shower flooded the en-suit every time in the room I was given but requested a room transfer and the facilities where better.
The staff were all very friends and accommodating and the in house bar and restaurant was good too.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joshua P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

303 reviews from our community

Traveller rating
    95
    89
    73
    31
    15
See reviews for
52
111
12
68
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
London
Level Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 30 June 2014

Met friends for drinks here prior to being picked up to attend a birthday party. Staff rude, uninterested and down right ignorant. Met gnats with better personalities. Waiting so long for a drink to be serviced that by the time it arrived I forgot what I ordered. No atmosphere and dull as dishwater.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank LadyLoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Stevenage hotels

Lincoln, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 June 2014

Had a one night stay here. Arrived and had to wait and in the end walked into the function room to find a member of staff to check us in. Room was rather tired and dated with furnishings that had seen better days. The bed was comfy but had no mattress protector!! Wanted to call reception for room service but the phone cable looked like it had been knawed at!!! Found another phone and this didn't work!!! Called reception using my mobile phone who informed us that the phone didn't work in this room but was happy to call maintenance. We were rushed and declined the offer but ordered a sandwich which holly who by the way was lovely delivered to the room personally!! There was a lot of dirt and grime on the floor and skirting boards but was happy with the bathroom which was very clean. Breakfast is a buffet serving English and continental. This was served in the function room which had previously the night before catered for a wedding - it was apparent as the room had not been cleaned along with the toilets!!! Disgusting!!! What a way to serve food!!! I didnt complain as check out was busy and just wanted to leave. When booking and if you have mobility problems tell the staff as there is only one way in and out and some of the rooms are a fair walk. It is a quite a large hotel in a good central location that could do with updating.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traceyeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 29 June 2014

For a 4* star hotel I would of expected better. The location was good and it was easy to find. The room was average, nothing special. What let it down badly was that the double bed was actually two single beds joined together and not the most comfortable. It really sagged in the middle. I complained when we left, but it did not seem to really register with the receptionist. Plus I didn't even get an apology. If it had been a Premier Inn I would have got my money back under their Good night guarantee. I am glad I only paid £49.00 for night of 28th June as it is definitely not worth the £200 they detail on Laterooms.

Room Tip: Avoid room 102
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Addicks10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sutton Coldfield, United Kingdom
Level Contributor
87 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 June 2014

Stayed here night of 23rd June. After the challenge of parking, check in was a breeze. There was a queue, but the Receptionist called for assistance which promptly arrived with Joshua who was very professional in his approach. Having checked in found my way to the room, which was small, but spotlessly clean and pleasingly had an iron/board rather than having to request one . Good to be able to open the windows to have some natural air, rather than air conditioning. Decided to take dinner in the restaurant in an environment that was very warmly. The waitress spotted me from the other end of the room and made immediate eye contact, with a smile so you already felt welcomed. The food quality was excellent and presented appropriately in a timely fashion. Again the same applied at breakfast. Upon checking out was made to feel my stay was valued. I must say there is consistently good service from all the staff and this must be the ethos driven by the management of the hotel. That consistency was the same with the food, which was to a high standard. As for the price of the room and breakfast it is as competitive if not cheaper than more well known branded hotels. I will definitely be staying here again.

Room Tip: Ask for a room on car park side, it was lovely and quiet.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aderave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stevenage, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 June 2014

We held our wedding at this Hotel and can honestly say, from us both that the staff could not have done enough for us to make sure that everything went as brilliantly as it did. From the initial booking right up to the finish of our wedding day they were fantastic.
If we needed to change anything, which we did a few times, it was never a problem with the Wedding Planning girls, they checked and double checked that everything was correct.
They helped to make a most memorable day just that little bit more special.
The food we had for our wedding breakfast was beautifully cooked, fresh vegetables, superb beef, myself and a couple of other guests had the veggie option and again it was outstanding and commend the Chefs, we had many compliments from our guests, not only on the wedding breakfast but also the buffet.
There was never any feeling of any added pressure or worry to the day, we both felt more than confident that we were able to enjoy every bit of it and everything that was planned and asked for was met 10 fold.....they were very much in control and we were happy to let them lead.
The staff were fantastic all the way through, they were always about when needed but always discreet and just such lovely people from Ceri in management to the bar staff, all were friendly, more than helpful, professional, made us both feel very special.
When we walked into the main reception room it was just amazing to see how they had set it all up, far beyond any expectations we had, it was fantastic.
When we arrived back at the Honeymoon suite it had been completely refreshed and had left a card for us on the pillows, it was all just fantastic.
Check out was at 12 midday which is great for guests when they have had a heavy night at the bar.
We really cannot say enough but a very big thank you to all involved at the Cromwell hotel, thank you so much for helping to make such a memorable day for us.

We will be recommending this hotel most certainly as a wedding venue.

Thankyou.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank karen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 June 2014

Stayed here for a wedding which was held at the hotel. Food was very nice and from a fussy eater that's a very big thumbs up! The rooms were standard but clean and fit the bill for what was required. Bar staff and wait staff were friendly and helpful.
The only fault was a security light that went off every 30 seconds throughout the night that came through our window. That aside very pleasant stay

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shelley c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Stevenage hotels
1.2 mi away
Premier Inn Stevenage Central Hotel
0.6 mi away
Ibis Stevenage Centre
Ibis Stevenage Centre
#9 of 11 in Stevenage
3.5 of 5 bubbles 478 reviews
0.3 mi away
Archways Lodge Hotel
Archways Lodge Hotel
#5 of 11 in Stevenage
4.5 of 5 bubbles 214 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Holiday Inn Express Stevenage
0.9 mi away
Holiday Inn Stevenage
Holiday Inn Stevenage
#4 of 11 in Stevenage
4.0 of 5 bubbles 488 reviews
1.8 mi away
Novotel Stevenage
Novotel Stevenage
#3 of 11 in Stevenage
3.5 of 5 bubbles 709 reviews
Show Prices
Show Prices
Show Prices

Been to Cromwell Hotel Stevenage? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cromwell Hotel Stevenage

Property: Cromwell Hotel Stevenage
Address: 27 High Street, Stevenage SG1 3AZ, England (Formerly The Clarion Collection Hotel Cromwell Stevenage)
Region: United Kingdom > England > Hertfordshire > Stevenage
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service
Hotel Style:
Ranked #7 of 11 Hotels in Stevenage
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cromwell Hotel Stevenage 3*
Number of rooms: 76
Official Description (provided by the hotel):
Cromwell Hotel Stevenage used to be the farmhouse home of John Thurloe, secretary to Oliver Cromwell. The alluring hotel in Stevenage's old town centre combines elements from the past with modern day facilities into a stylish decor. This Stevenage hotel is conveniently located close to the A1. London's Kings Cross station is only a 27-minute train ride away from Stevenage Station, which is just 1 mile from the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Odigeo, Expedia, Superbreak UK, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HRS, Cancelon and HotelQuickly so you can book your Cromwell Hotel Stevenage reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Cromwell Stevenage Hotel Stevenage
Ramada Stevenage
Stevenage Ramada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing