A nice IBIS, located in the centre of Stevenage. Parking OK in the chopping centre car park next door, remember to get your token exchanged at reception (cost £3 overnight) to avoid paying in the car park.
Rooms were fine, they were a little hot, what looked like air-con in the room seemed to be just a blower. Probably will be very hot in the height of summer. Breakfast was very good, self service style. Would have ben nice to have other egg options than scrambled, but qulaity was OK.
Checkout was a disappointment. The receiptionist was a traineee, and struggled with their system. This really wasn't a problem, we all have to learn. However, she got stuck twice on our checkout (once moving breakfast from one room to another, and again on checking my Accor card was registered) Each time she had to get help from someone else, who clearly wasn't at all happy with being disturbed. Although she was not rude to us, her body language and manner made it clear she was not happy with the trainee. Not very professional.
- Official Description (provided by the hotel):
- IBIS Stevenage Centre (formerly the Hertford Park Hotel). All 98 bedrooms are fully air conditioned with luxury shower, zip & link kingsize beds, flatscreen TVs with freeview channels, Complementary WiFi. IBIS Stevenage is in the centre of Stevenage, 3 minute walk from the train station, served by the East Coast Main Line and 20 minutes from London Kings Cross St. Pancrass and 20 minutes from Cambridge. 0.5 km from the Leisure park with its multiplex cinemas, bowling alleys and other entertainments. A short drive takes you into the beautiful Hertfordshire countryside and Knebworth House and Luton and Stanstead airports. The IBIS now has a purpose built events centre - The Forum which can cater for up to 620 guests. ... more less
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- Also Known As:
- Ibis Stevenage Centre Hotel Stevenage
- Hotel Accor Stevenage Centre