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“Brilliant” 5 of 5 bubbles
Review of Premier Inn Stevenage Central Hotel

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Premier Inn Stevenage Central Hotel
Ranked #1 of 11 Hotels in Stevenage
Certificate of Excellence
Welwyn Garden City, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Brilliant”
5 of 5 bubbles Reviewed 8 April 2014

I stayed here with my boyfriend for Valentine's Day weekend to avoid any encounters with the flooding. Our room was very clean, modern complete with air con/ heater and flat screen tv. The bathroom was clean with plenty of space and hot water. We had dinner in the hotel one evening- nothing fancy but tasted good. Very quiet room despite being close to the motorway- could not hear any traffic noise at all. Plenty of free parking and in a central location. Wonderful stay!

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tors27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenageCentralPI, Manager at Premier Inn Stevenage Central Hotel, responded to this review, 9 April 2014
Thank you for taking the time to type a review.

I'm pleased to hear your recent stay at Stevenage Central was an enjoyable one and that you found our hotel and its facilities most accommodating. Yes, thanks to our new windows we've recently had fitted, now within the hotel you can no longer hear the A1 despite how close we are to it.

Once again thank you for your feedback it is most appreciated and we look forward to welcoming you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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575 reviews from our community

Traveller rating
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    55
    22
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • Polish first
  • Swedish first
  • Any
English first
Hertfordshire
Level Contributor
133 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 2 April 2014

Due to a house refurbishment my partner and stayed here first for six consecutive weekends, then for five solid weeks as the project over-ran and we had very uncertain timescales from the builders. I use Premier Inns in various locations for work, it is notable that staff here are really exceptional, very friendly and caring whilst also professional. We were extremely stressed, but the friendliness and personal touches shown by the front desk staff helped, and made our stays pleasant despite our exhaustion and frustration. Thank you Laura and your team.

Rooms don't vary much - we tried a few - we preferred those on the top floor at the rear as they got direct sunlight in winter. The beds are excellent (better than my own), and bathrooms are fine. Cleaning service is good (and they leave the room alone if you want them too). Although you can hear the noise of traffic from the A1 in the background, it is really "white noise" and was not intrusive to us. I understand that the televisions and heating units have been updated since we stayed - that is a good move, they would have rated four stars not five but were OK. Wifi well priced and reliable, but you cannot stream (iPlayer is out!) I worked remotely from the bedroom with no problem.

Restaurant is reasonable value - the menu doesn't vary although you'd be fine for a week. Staff there are great too. We learned that you can order food or drink and take it to your room which we did quite often. Bar is reasonably priced. Hotel parking is very good. Hotel lifts are activated by your keycard so it is quite secure.

It's about 10 minutes walk to Stevenage station (ask reception for the route - not that easy to find first time but straightforward once you know) via Stevenage leisure park, but far enough away from the leisure park to avoid the bustle / hassle of Friday and Saturday nights. We ate there sometimes - you need to book in any restaurant on Fri and Sat.

Very happy to recommend.

Room Tip: back of hotel gets sunshine all year, front in shadow. One end is slightly nearer the A1.
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Linzini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suffolk
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 26 March 2014

For business travel this is better than ok. Large comfortable bed, choice of pillows. Good shower. Plenty of parking. Nice enough restaurant but not enough choice and service a little slow.. Friendly and helpful staff.


  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wheres_the_plane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenageCentralPI, Manager at Premier Inn Stevenage Central Hotel, responded to this review, 9 April 2014
Thank you for your feedback.

We're pleased to hear your stay with us at Stevenage Central was a pleasant one and the hotel had everything you needed while staying on business.
Apologises for the slow service you experienced in the restaurant, we can get very busy during the week, as the hotel tends to be fully booked. I do hope this doesn’t deter you from dining with us in the future.

Once again thank you for your feedback it is most appreciated and we look forward welcoming you back to Premier Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Benfleet, United Kingdom
1 review
5 of 5 bubbles Reviewed 25 March 2014

Staff excellent - stayed for a week on a course nearby and was remembered by name by receptionists and restaurant staff. All very smiley and helpful. Bed was huge and extremely comfortable, spacious bath and excellent shower meant that I had everything I needed.Room was spotless as well. Thoroughly recommend and staff were a credit to the Premier Inn brand.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tracy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenageCentralPI, Manager at Premier Inn Stevenage Central Hotel, responded to this review, 9 April 2014
Thank you for taking the time to type a review on your recently stay with us at Stevenage Central.

Wow such great feedback. I'm pleased to hear you had an excellent experience while stay with us when on a course. I have shared your kind comments with our team and they have been of great encouragement to all. Its great when all the hard work and effort we put into running the hotel is noticed and our guests leave feeling more than happy.

Once again thank you for your review and we all look forward to welcoming you back to Stevenage Central premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
240 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 20 March 2014

Stayed 1 night for work, all staff were exceptionally polite, and helpful from check inn, bar and waiters to the exceptionally cheerful lady running the breakfast room.
Room I had was very quite (4th floor at the rear of the building) as well as very clean.
Large free parking, all in all good value

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenageCentralPI, Manager at Premier Inn Stevenage Central Hotel, responded to this review, 23 April 2014
Thank you for your recent review on Stevenage Central Premier Inn.

We're pleased to hear our friendly, polite, efficient staff really made your stay most enjoyable. I have shared your kind comments with our team and I would like to let you know they have been of great encouragement.

Once again thank you for your feedback and we hope to welcome you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Broxbourne
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 20 March 2014

they make it look so simple when they get it right.
good reception all things explained
good clean comfortable room
a good breakfast offer and staff to help (Caroline)
the corridors are just starting to look shabby
if only all hotels were like this and i include some of the expensive ones

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenageCentralPI, Manager at Premier Inn Stevenage Central Hotel, responded to this review, 23 April 2014
Thank you for your feedback it is much appreciated

Its lovely to hear you had a good stay with us at Stevenage Central and that you found everything within the hotel good from our reception staff to our clean comfortable rooms and our delicious breakfast served by Carol.

Once again thank you and we hope to welcome you back to Stevenage Central Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochdale
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 9 March 2014

Stayed here again for 2 nights this week on business. Reception staff always very pleasant, rooms always spotlessly clean and very quiet, great beds :) but what makes this premier inn stand out from the rest is the thyme restaurant attached to it. This brand is very hit and miss depending where you stay but they've got the recipe right here, good food served promptly and by very efficient staff. I've got to add that the lady who works breakfast, if I remember rightly she was called Carol..... She is by far the best member of staff to have in the restaurant for breakfast, really pleasant and caring and constantly asking guests if they needed anything else. She didn't stop working and was constantly smiling and offering that little bit extra. Can definitely recommend this hotel and restaurant for people away on business, you feel looked after.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nathanoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenageCentralPI, Manager at Premier Inn Stevenage Central Hotel, responded to this review, 12 March 2014
Thank you for taking the time to type a review on your recent stay at Stevenage Central Premier Inn.

It always lovely to receive such brilliant feedback from a returning guest as it reminds us all the hard work and effort our team put into the running of the hotel and restaurant does not go unnoticed and keeps our guests returning time and time again. I have shared your kind comments regarding the restaurant with our food and beverage team and especially Carol our breakfast lady. I'd just like to let you know your comments have been of great encouragement to all.

Once again thank you for your feedback and we look forward to welcoming you back to Stevenage Central again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Stevenage Central Hotel

Property: Premier Inn Stevenage Central Hotel
Address: Six Hills Way | Horizon Technology Park, Stevenage SG1 2DD, England
Region: United Kingdom > England > Hertfordshire > Stevenage
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Stevenage
#2 Business Hotel in Stevenage
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Stevenage Central Hotel 3*
Number of rooms: 115
Official Description (provided by the hotel):
In a quiet setting near Knebworth House with direct links to London, Hertford and Welwyn Garden City ... more   less 
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Also Known As:
Premier Inn Stevenage Central Hotel Stevenage

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