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Quayside B&B
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Reviews (86)
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71 - 76 of 86 reviews
Reviewed 30 September 2011

Visited Tourist Information and was recommended to Quayside B&B as we were told it was a lovely place. Also they accepted payment by debit/credit card, and they had parking available. Also it is very convenient for Poole Quay. However, when we arrived we were told there was no parking available (they only have 3 spaces and the owner was occupying 2 of them). Payment was requested as we arrived and I said we would pay by card, but was told they were having some problems with their card machine and could we pay cash. I said the TI had said cards accepted and that was how I wanted to pay, so she got the machine and, yes, it worked ok! We had Room 2 on the front and on a very hot night we left the window open. Soon after 11.00 pm we had the nearby bars/restaurants dumping their empty bottles into bottle bank. Then from about midnight we had numerous cars/taxis dropping people outside, who then decided to have long and loud conversations before moving away. This went on until about 2.30 am. Then it was quiet until about 5.45 am when the refuse lorry came to collect all the empty bottles from the bottle bank, then it was the council vehicles emptying the litter bins, then delivery trucks bringing fresh stock to the commercial premises nearby. Absolute nightmare, but far too hot to close the window. The bed was hard, the duvet heavy like an old quilt and the TV only had 2 channels with no remote control. Bathroom cabinet door broken and electric shower placed dangerously low down in cubicle where it can get soaked through. Breakfast supposed to begin at 7.30 but when we arrived at 7.40 the tables hadn't been laid up. No fruit juice or cereal offered, only full English or a few variations on this. We asked for tea and were given a cup (not a pot) and had to ask for another cup. Toast was provided before our cooked breakfast, but no offer of any more toast made. Breakfast is served in the cafe next door (owned by the same family) but I was disturbed to see a cat strolling through the cafe while we were having breakfast, which I considered totally unsatisfactory. The only good thing about this B&B is the plentiful supply of tea/coffee/milk in the room, and 3 packets of biscuits!! Would not stay there again as for £70 we expected better.

Room Tip: Rooms at the back may be quieter, but there is a car park which is shared by quite a few businesses so that could cause unacceptable noise
  • Stayed: September 2011, travelled as a couple
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6  Thank Lovemyhols C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2011

Beware! Booked via the local tourist board and I am very annoyed with myself we stayed there. Poor condition musty room, cramped bathroom and bed small uncomfortable with very poor quality polyester style bed clothes. We were asked to pay up front and had to insist on a receipt "why do you want one - it is not necessary!" Breakfast very poor in their cafe next door, no juices, only one cup of tea or coffee. Parking around the back was not secure and shared by many businesses - I got the impression that we were allowed the space to park as we were going to move on even though it was late in the day.Not a pleasant place to stay - one to avoid

  • Stayed: August 2011, travelled as a couple
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3  Thank KimStokeMandevilleUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2011

I have stayed in Poole extensively over the last couple of years on courses for my work,and have to say I found Quayside excellent.It was clean ,location cant be beaten,excellent value for money,wish i had stayed here sooner.

Room Tip: i stayed in room 5,double with onsuite at the top
  • Stayed: May 2011, travelled on business
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1  Thank marsec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2011

A good location in Poole harbour, but an otherwise very average b&b. The mattress we slept on, although we were told it was new, was unacceptable to have in a commercial bed and breakfast as it felt like sleeping on a wire cage. The duvet was a worn polyester quilt and there was no top-sheet. Gross. Breakfast was oily. The bacon was if it were deep fried. No juice, fruit, or cereal. Originally, we were going to stay two nights, but decided early on that there was better things to do with our time and money. When we said that we weren't going to stay another night because the bed was uncomfortable. The proprietor started ranting that they had never had any complaints - ever -and how we must be leaving because of the poor weather (overcast and windy) and that was just bad our bad luck (we were in Poole to go kitesurfing and the conditions were perfect). Followed by "what are you going to do? Go to all the other b&bs in Poole and ask to try their beds?".  After much negotiation we did not have to pay for the second night. But they did charge us £5 extra for parking, for which we were previously told there would be no charge. Disgraceful. 

  • Stayed: May 2011
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5  Thank London2426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2010

I stayed at the Quayside b&b in August and had a very nice stay. The owners were very friendly and made you feel welcome. The rooms were comfortable and well furnished considering the building is registered as a listed building. Breakfast was good and fresh and was at a good time for us as we didnt want to get up too late as we had so much to see in the day!
Overall had a very nice stay and will be returning again in 2011

  • Stayed: August 2010, travelled as a couple
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Thank Em_Anne_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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