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“Wedding Anniversary”
Review of RNLI College

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RNLI College
Ranked #1 of 13 Hotels in Poole
Certificate of Excellence
Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wedding Anniversary”
Reviewed 22 May 2014

Congratulations! We visited the RNLI College on the 5th April for a family celebration and cannot fault our time here. First class service and excellent food. The welcome we received from the whole team was great and all our family and friends commented on what a truly lovely time they had. We would highly recommend the venue and especially the front of house staff. They couldn't have done enough to make our wedding anniversary so memorable. Keep up the good work. Can't wait to come back.

  • Stayed April 2014, travelled with family
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Helpful?
1 Thank NigelStewart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewan S, General Manager at RNLI College, responded to this review, 23 May 2014
Dear Mr Stewart,

Thank you for taking the time to provide feedback following your stay with us last month at the RNLI training College in Poole.

I'm so glad to hear that you thoroughly enjoyed your Wedding Anniversary break as did your family and friends and we do look forward to the opportunity of welcoming you back again in the future.

Thank you for supporting RNLI saving lives at sea.

Kind regards
Ewan Steele
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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792 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (251)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Poole, United Kingdom
Level 4 Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 20 May 2014 via mobile

We hired this venue for our Ruby Wedding Party and we were certainly not disappointed, the buffet food was excellent, the service and staff were also excellent, they just not do enough for you, whatever was asked of them was done in an effortless manner.

We had 100 guests, and all of them were so impressed with everything, the food, the staff, bar prices, and of course the beautiful venue. We started the party off with a drinks reception on the patio, where we watched the amazing sunset, then it was all inside to party the evening away.

We had approximately 30 guests, and ourselves staying the night at the College, and they were all so impressed with the rooms, the facilities, and the fabulous views from the rooms, even the breakfasts drew more compliments from our guests.

All in all we had a fabulous weekend at RNLI College and recommend it to anyone planning a wedding or party.

Just one very minor niggle ! The rooms could do with a bit more hanging space, sharing one hanging hook with a women is a little impractical !!

Thank you RNLI College for going the extra mile with your services for us.

Stayed May 2014, travelled with family
Helpful?
Thank BigTelMalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewan S, General Manager at RNLI College, responded to this review, 21 May 2014
Hi BigTelMalta,

Thank you for taking the time to provide such a lovely review on Tripadvisor following your Ruby Wedding anniversary celebrations here at the RNLI College in Poole.

I'm so glad to hear that you and your partner along with your 100 guests thoroughly enjoyed the occassion and that your guests who stayed overnight with us enjoyed their stay also.

I'll be sure to personally thank those who went the extra mile in both organising and executing the event to the standard we expect.

Thank you for supporting the RNLI saving lives at sea.

Kind regards
Ewan Steele
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Uxbridge, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 May 2014

Stayed for one night and was very pleased with room although quite basic. Comfy bed and fabulous views across Holes Bay. Our only niggle was how small and complecated the TV was to operate (a bedtime treat thing for us) . The best thing about this place was the balcony view from the bar. Breathtaking! Would definately stay here again.

  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank lisabE780XM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewan S, General Manager at RNLI College, responded to this review, 21 May 2014
Hi lisa b,

Thank you for your review on Tripadvisor following a recent stay with us at the RNLI Training College in Poole.

All of our bedrooms overlook Holes Bay as does our Restaurant & Bar so you're guaranteed a fantastic view wherever you are in the College.

I do look forward to welcoming you back again and thank you for supporting the RNLI saving lives at sea.

Kind regards
Ewan Steele
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Solihull, United Kingdom
2 reviews
Reviewed 18 May 2014

Lives up to the rating on trip advisor. Only stayed for one night but could easily have stayed for longer. Friendly staff, spotless room, great food, fantastic location. What more could you want? Profits to a great cause and my daughter particularly enjoyed the RNLI bears in the shop! Will certainly be back

  • Stayed April 2014, travelled with family
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Helpful?
Thank Charlie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewan S, General Manager at RNLI College, responded to this review, 21 May 2014
Hi Charlie M,

Thank you for your review on tripadvisor following your recent stay with us at the RNLI College in Poole.

I'm glad to hear that you enjoyed stay with us and look forward to welcoming you back again in the future.

Thank you for supporting RNLI saving lives at sea.

Kind regards
Ewan Steele
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 May 2014

As part of a Rotary weekend away we had been booked into the RNLI College. We were very pleased with the accommodation and food. A group dinner had been arranged for the Friday evening which was nicely served in pleasant surroundings. The breakfasts were great, plenty in both choice and quantity. The trip arranged at the end of the weekend was an added bonus, showing the excellent training provided for RNLI Volunteers around the UK in this dedicated facility.
Independently most of visited Brownsea Island on the Saturday, a National Trust site, the ferry was within walking distance of the College.
Would recommend for either a group meet up or just a weekend away.

  • Stayed May 2014, travelled with friends
    • Value
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Helpful?
2 Thank FluoresentPhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewan S, General Manager at RNLI College, responded to this review, 14 May 2014
Hi FluoresentPhil,

Thank you for provide your feedback on Tripadvisor following your group’s recent stay with us at the RNLI Training College in Poole.

I’m pleased to hear that your weekend stay with us as part of a Rotary weekend was a success and that the entire group had an enjoyable time with us. You mentioned the College Tours which are ran by RNLI Volunteers and provide a fantastic insight into the workings of the College which provides training to RNLI Lifeboat Crew, Lifeguards and Flood Rescue Teams. The tours are free for anyone staying with us but reservations are required as spaces are limited.

I hear that for those of you who took the ferry across to Brownsea Island you witnessed a live shout involving a windsurfer who required assistance. An Inshore Lifeboat attended along with the Coastguard Helicopter and the windsurfer was winched away and treated for a dislocated knee at Poole Hospital. At the College, we’re used to seeing training exercises on Holes Bay so it must have been exciting for your group to see the real thing and as mentioned by one of your colleagues, really put the purpose of the RNLI Training College into context.

Thank you for choosing to stay with us and for supporting RNLI saving lives at sea.

Kind regards
Ewan Steele
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hertfordshire, United Kingdom
Level 4 Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 12 May 2014

Just returned from an overnight stay here booked as birthday surprise for my husband. Found the college on trip advisor and in my view, it is very fairly described here. Lovely clean rooms with great views. The reception team in particular are excellent. Very welcoming. Slight problem with room due to high winds quickly resolved with no fuss. Lovely welcoming staff from the bar girl to the lady in the shop.
Only negative was the restaurant service in the evening. Whilst the first few courses arrived quite quickly, we were then left for over half an hour to have plates removed from our table. The welcome when we arrived for our meal was also non existent and we had to follow a busy looking waiter almost around the restaurant to even tell him our table was booked. We were then offered a table beside a serving unit which we quickly requested to change. I didn't feel the waiter was keen to do this but we did get moved, though not beside the window as requested. Given also that I had told the college it was a surprise birthday celebration I was sort of hoping we would get a nice table in particular as we booked to eat at the early part of the evening.
This aside, there is a good selection of dishes and the service when we did get it, was good. The food was nice but not exceptional.
We also had a bar meal on arrival which was nice enough and reasonably priced. The breakfast was much better organised than the evening restaurant and was well stocked and a pleasant experience.
I would also suggest checking your bill when leaving as although I had booked dinner bed and breakfast the restaurant had added an extra £34 to our bill by mistake! So maybe all in all the restaurant was not working as it could on the night.

All in all, I would rate the RNLI college as excellent as the above could happen anywhere. My advice is definitely stay, but if you want a fine dining experience for a special occasion, there are probably better options.

  • Stayed May 2014, travelled as a couple
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Helpful?
Thank blogirlStAlbans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewan S, General Manager at RNLI College, responded to this review, 14 May 2014
Hi blogirlStAlbans,

Thank you for taking the time to provide your feedback on Tripadvisor following your recent stay with us at the RNLI Training College in Poole.

I’m very pleased to hear that you had the pleasure of dealing with many of our friendly staff here at the College and I’ll be sure to pass on your comments to the departments and individuals mentioned. I’m sorry to hear that the service received in the restaurant in the evening was not to our usual high standard and I’ll be sure to have a meeting with the Restaurant team to this end as it’s not typical of the friendly atmosphere that our team strive to deliver on a daily basis.

Thank you for choosing to stay with us and for supporting RNLI saving lives at sea and we very much look forward to welcoming you back again in the future.

Kind regards
Ewan Steele
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
windsor
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 May 2014

We have just returned from a weekend at RNLI college in Poole Dorset lovely amenities nice rooms overlooking harbour friendly staff wonderful value also organised tours not far from town and the quay with restaurants and bars lovely location

Room Tip: All rooms are excellent with harbour views
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seasonedtraveller88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewan S, General Manager at RNLI College, responded to this review, 12 May 2014
Hi seasonedtraveller88

Thank you for your very kind review with tripadvisor, we really appreciate your comments.

Thank you for supporting the RNLI saving lives at sea and we hope to be welcoming you back again soon.

Kind Regards
Ewan Steele
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about RNLI College

Property: RNLI College
Address: West Quay Road, Poole BH15 1HZ, England
Phone Number:
Region: United Kingdom > England > Dorset > Poole
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Romantic Hotel in Poole
#2 Family Hotel in Poole
Price Range (Based on Average Rates): ££
Number of rooms: 60
Official Description (provided by the hotel):
The home of RNLI training, RNLI College is a fine modern conference and training venue in a stunning waterside setting in Poole, Dorset, and now also offers hotel facilities in the 60 en-suite rooms. RNLI College also makes a stunning wedding venue with views over the harbour. Every £ Spent at RNLI College saves lives at sea. ... more   less 
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Also Known As:
Rnli College Hotel Poole
RNLI College Poole, Dorset

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