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“Fantastic Bed & Breakfast” 5 of 5 bubbles
Review of Viewpoint Guest House

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Viewpoint Guest House
Ranked #2 of 52 Poole B&B and Inns
Certificate of Excellence
Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic Bed & Breakfast”
5 of 5 bubbles Reviewed 20 March 2014

The B&B is beautifully decorated, to a very high standard, the rooms are spacious, clean and peaceful. Breakfast is amazing- such a wide choice and all fantastic. Both Heather and Steve go out of their way to make your visit enjoyable and stress free, they really do care and it shows. I have stayed here a few times now and would defiantly come back and also recommend to others.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elizabeth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherClarke, Owner at Viewpoint Guest House, responded to this review, 7 April 2014
Many thanks for taking the time to write a review after your recent stay with us. It is always a pleasure to look after you when you are down here working in Poole and we look forward to hosting you and Kelly again soon.
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428 reviews from our community

Traveller rating
    323
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    18
    3
    5
See reviews for
104
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • Italian first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 20 March 2014

After a four hour drive we arrived at Viewpoint at 9 pm Tired and hungry..When we entered Heather greeted us with a professional and warm welcome...I had asked Heather a question of where to eat whereby She was so helpful...In the morning we was given a warm greeting and the breakfast area was so warm and inviting.Heather made a lovely breakfast and was a great host...Above all really great to be in a place that makes you feel special ..All those little details . .Addressed by my sir name ..Milk and chocolates in the room.... I've stayed in many five star hotels around the World and eaten in top restaurants This is A lovely B&B really real people, Great food worth the price ... Loved Barney the dog

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank essexguys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherClarke, Owner at Viewpoint Guest House, responded to this review, 7 April 2014
Many thanks for taking the time to write a review after your recent stay with us. It was a pleasure to look after you both and are glad that you felt at home after your long drive. We look forward to meeting you both again at some time in the near future if you are visiting Poole. Barney says 'Hi'!
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challenger08
Level Contributor
192 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 bubbles Reviewed 14 March 2014

This was a mixed experience for me comprising some highs and some lows.

Viewpoint is located up Constitution Hill Road and on a busy roundabout, opposite a large pub. It's not the most visibly attractive part of Poole.

Heather was lovely - welcoming and helpful and able to give advice about getting around and where to eat. Breakfast was brilliant - lots of choice and the ViewPoint cooked breakfast was first class.

I was in the house next door to the main house. On approaching the door to my accommodation there are three wall mounted planters adjacent to the door - these were clearly used by smokers to dispose their cigarette butts and didn't present the most appealing welcome.
My room was a good size room with a four poster bed. A large wall mounted TV, fridge with fresh milk, all the usual mod cons were fine. Vertical binds were ok but would have been better at keeping light out with the addition of curtains. The pillows I found to be hard and uncomfortable - not usually a problem because often there are available pillows available but I felt it was loo late at night to contact Heather. The bathroom, whilst huge, was very cold but did warm a little once I turned the radiator on. The room had a good sized desk/dressing table which is great for working with ready access to plugs and free wifi. This is not always the case in B and Bs and was a useful feature.

Breakfast is offered in the dining room. This, I realised, was also the living room for the family and while they did everything to make me feel welcome, I did feel something of an intruder in their private space.

In summary no real problem or complaints but just lacking a certain refinement and attention to detail in some areas.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank challenger08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherClarke, Owner at Viewpoint Guest House, responded to this review, 19 March 2014
Thank you for taking the time to write a review after your recent stay with us. In response to your negative comments I would like to point out that our situation in Parkstone is clearly stated on our advertising and we do in fact have a beautiful Viewpoint just across the road from the Guest House which gives spectacular views all over Poole Harbour, a view that is hard to beat! With reference to our Dining Room also being our living area - we are a family run guest house, not a hotel and the family atmosphere is what most people find appealing when staying with us. With regards to the blinds and not curtains, as your room was situated at the back of the house, as requested by yourself away from the traffic noise, I do not feel that there would have been any disturbance from outside lights into your room. Also with regards to your comments about the bathroom being cold - I do not understand this as we have recently refurbished all the bathrooms and have heated towel rails which cannot be switched off and we provide many hours of heating to make all rooms comfortable for guests. I have noticed from your submissions that you have stayed in many hotels/guest houses over the last few months when working in the area, giving a mixture of reviews. I am surprised that having read your comments regarding the Harlequins Guest House in Parkstone being perfect that you would then choose to stay anywhere else when visiting the area!
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Isle of Portland, United Kingdom
1 review
5 of 5 bubbles Reviewed 13 March 2014

Lovely b/b. Smart rooms, peaceful and clean. Very generous breakfast. Convinenient location. Very kind and helpful host. Such good value,l do reccomend it. Thank you for a very relaxing stay. See you again , Susie and René xx

Stayed March 2014, travelled on business
Helpful?
Thank 103florence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherClarke, Owner at Viewpoint Guest House, responded to this review, 19 March 2014
Many thanks for taking the time to write a review after your recent stay with us. It was our pleasure to look after you under difficult circumstances but we are glad you had a relaxing break and enjoyed our facilities. If you need our help anytime in the near future please do not hesitate to contact me.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chippenham, United Kingdom
1 review
5 of 5 bubbles Reviewed 4 March 2014

Lovely place to stay. We had a very friendly welcome. Heather was extremely helpful giving directions and bus information which made our trip out hassle free. Room was excellent, breakfast was superb best I have had in a guest house. Overall it was the little touches that made the difference would highly recommend and would certainly stay again.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherClarke, Owner at Viewpoint Guest House, responded to this review, 19 March 2014
Many thanks for taking the time to write a review after your recent stay with us. It was a pleasure to look after you and we are glad that you felt welcome and enjoyed our facilities. We pride ourselves on our breakfast and appreciate positive comments. Hope to see you again at some time in the future.
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1 review
4 of 5 bubbles Reviewed 1 March 2014 via mobile

Thoroughly enjoyed our valentines stay. Our hosts were friendly, helpful and welcoming. There was milk, bottled water and little chocolate coins in the fridge (lovely touch) and the bathroom is just to die for (even had a slice of lush soap) these guys thought of everything. Thank you! X

Stayed March 2014, travelled as a couple
Helpful?
Thank Terry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherClarke, Owner at Viewpoint Guest House, responded to this review, 19 March 2014
Many thanks for taking the time to write a review after your valentine's stay with us. Glad you enjoyed our facilities and appreciated the little extras we provide. It was a pleasure to look after you both and hope to see you again at some time, maybe for another special occassion.
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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 February 2014

I've never written a review before but the Viewpoint was that nice I felt the need to share my experience. The room was very clean, well furnished and very comfortable. Lovely touch having fresh milk in the room. The Bath was gorgeous. Heather and her husband (Sorry I didn't catch his name) we very welcoming and friendly. Breakfast was stunning too. I'll be back very soon.

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hannahsbay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherClarke, Owner at Viewpoint Guest House, responded to this review, 19 March 2014
Many thanks for taking the time to write your first review after your recent stay with us. Feedback is always welcome and we are glad you enjoyed yourself whilst working in Poole. We pride ourselves on our breakfast so are glad you enjoyed it. Hope to see you again at some time in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Viewpoint Guest House

Property: Viewpoint Guest House
Address: 11 Constitution Hill Road | Parkstone Poole Dorset BH14 0QB, Poole BH14 0QB, England
Region: United Kingdom > England > Dorset > Poole
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #2 of 52 B&Bs / Inns in Poole
Price Range (Based on Average Rates): £
Hotel Class:4 star — Viewpoint Guest House 4*
Number of rooms: 5
Official Description (provided by the hotel):
Viewpoint Guest House is a family run business which has been established for 23 years. We offer all en suite rooms with flat screen t.v, with freeview, clock radio, tea/coffee making facilities, mini fridges with complimentary bottled water and fresh milk, hairdryers, full length dress mirrors, luggage racks. Breakfast is served from 6 a.m. for early travellers or workers. We have free wi-fi and large free car park. We are situated 1 mile from Poole Town Centre and 3 miles from Bournemouth. Situated on a main road but rooms available at the rear of the property on request. Ground floor and family rooms to sleep 5 available. New for 2016 - in answer to guests comments regarding traffic noise at the front of the property we have now installed new double glazing with Acoustic Glass which reduces the noise levels by over 50% so hopefully these problems will now be eliminated. ... more   less 
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Also Known As:
Viewpoint Guest House Poole, Dorset

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