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“poole day trip”
4 of 5 bubbles Review of Banana Wharf Poole

Banana Wharf Poole
Ranked #17 of 360 Restaurants in Poole
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Groups, Local cuisine, Special Occasion Dining, Business meetings, Child-friendly, View, Kids, Bar Scene
Dining options: After-hours, Lunch, Dinner, Breakfast, Brunch, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
wotton fitzpaine
Level Contributor
66 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“poole day trip”
4 of 5 bubbles Reviewed 5 August 2014

We had a really good meal here, with a very good selection of foods. The meals were served quickly by very friendly staff. The view over Poole harbour towards brownies island is stunning. This is a must visit restaurant when in Poole. Even if you only want a coffee. Prices were good. Really enjoyed the visit and will definitely go again

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank bigal3961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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691 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Bournemouth, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Ok food but overpriced”
3 of 5 bubbles Reviewed 5 August 2014 via mobile

Food ok but is overpriced as are the drinks. As with previous comments, it is the attitude of the manager that really lets this place down. He was very unwelcoming, made eye-contact with us when we were waiting to be seated and just ignored us and was more concerned with shouting orders at other members of staff than talking to customers. We are locals but will not be returning.

Helpful?
1 Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
45 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Welcome return”
5 of 5 bubbles Reviewed 4 August 2014 via mobile

I went to this restaurant two years ago and we were so warmly received that we went back! The French manager is a delight and he was very kind and welcoming to my brother who has cerebral palsy and is in a wheelchair. We couldn't have been made more welcome, were given a lovely table with a view and the food was fabulous . I thoroughly recommend this restaurant for a great meal and atmosphere.

Visited August 2014
Helpful?
1 Thank Caroline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holmfirth, United Kingdom
Level Contributor
86 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Excellent position, Excellent staff”
5 of 5 bubbles Reviewed 4 August 2014

Good choice of food and great value (my brother paid). As soon as we entered we were greeted with a smile and warm welcome, being a Friday night the place was very busy but this did not detract from the service which was excellent. The French manager was attentive and gave the impression that it really did matter that all aspects of our visit to Banana Wharf were important to him and his staff. One of the waitresses that served us was new that day but her smile and willingness to please will i am sure help her fit in with the rest of the excellent staff. We had a most enjoyable evening, Thank you all.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Bob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
47 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“AVOID. This place suffers from poor service, very average and expensive food and staff with an attitude problem”
1 of 5 bubbles Reviewed 4 August 2014

First time visit yesterday (Sunday 4th August 2014). It will be our last. We were visiting Poole and choose Banana Wharf for its good view over the harbour on beautiful, sunny sunday evening. Our first impression was poor as the manager was rude. As we arrived he was having an argument with a customer who had given up waiting to be shown a table and had sat down. Our seafood and pasta dishes weres expensive, bland and tasteless. The Pino Grigio wine was expensive and warm. Our garlic bread order never even arrived. The level of service we endured really was very poor and you felt ignored. The whole impression from all of the staff present was that they would prefer it if the customers were not there. To cap it all the waiters started to clear away all outside table (I don't mean clear empty plates etc, I mean break down empty tables and chairs and store them from 7pm onwards). This was mad as people were arriving and turning away because of a lack of outside tables.

Given the view and outlook thisp lace should fly. It is just run very badly. If i owned this place heads would roll., The manager would be sacked. The kitchen staff taught how to cook and the waiting staff taught good service.

As it is, it does not deserve to remain open and will hopefully fail. Hard criticism, but it really is that poor.With lots of other local eaterers to choose from, there is no need to endure the pain of eating here. Avoid!

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank aaronsLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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