We stayed for 2 nights at the Harbour Heights, Sandbanks over a weekend in early March. We prebooked on line using laterooms.com. It may be a mistake to prepay because I've a feeling they put these bookings in the smallest / worst rooms. I telephoned a couple of days before arrival to ask for a quiet room.
On arrival we were given a room with a side sea view (even though we hadn't paid for a sea view). The room was quite small but OK for just 2 nights. Fabulous views from the window looking out of the side of the hotel to Poole Harbour. Unfortunately, we were awoken at 6.55am on both mornings by the cleaner entering the cleaning cupboard opposite our room and bashing around in there, clinking bottles and being generally noisy. We were also kept awake / awoken by the people in the room next to us. You could hear them going to the toilet - paper thin walls. When looking at the fire escape plan we noted that the room we were in appeared to have thinner partition walls on the plan compared to some other rooms. Looks like our room was one large one split into two.
We ate dinner in the restaurant on one night and it was very good, but quite expensive. The bar snacks are much cheaper, but quite a small menu choice. The breakfasts were excellent, again with wonderful views to the harbour.
I complained at checkout about being woken at 6.55am both mornings and the paper thin walls, particularly as we'd telephoned to specifically request a quiet room. The manageress offered to upgrade us to a sea view room with free cream tea should we stay at the hotel again. She also said she would speak to housekeeping about keeping the noise down first thing.
The hotel is in a great location just up the hill from Sandbanks beach and the harbour.
- Official Description (provided by the hotel):
- Whether you're retreating for romance or overnighting on business. Harbour Heights offers boutique and stylish surroundings, paired with panoramic outlooks over Poole Harbour and beyond. Every bedroom is carefully designed for comfort with premium vi-spring beds and jacuzzi spa baths to bubble away in. Many also boast harbour views with balconies to watch the world float by. We want our guests to experience exceptional food in beautiful surroundings. To do justice to the view, Harbar Bistro offers two AA Rosette Awarded cuisine, maintained by Head Chef Loic Gratadoux. When the weather's welcoming, bask in the sunshine with a glass of champagne or light lunch on the terrace overlooking the magical harbour islands. The Harbour Heights Hotel is located just a short stroll away from the prestigious Sandbanks beach and stunning Poole Harbour. ... more less
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- Also Known As:
- Harbour Heights Poole
- Harbour Heights Hotel Poole, Dorset