We were so looking forward to a double celebration family wedding and 50th birthday that I thought planning ahead and asking for a nice room would suffice to at least meet our needs. Sadly this was not to be.
Room 112 has a double aspect - car park and main road. The staff are well aware of noise problems in the room we were allocated but unfortunately omitted to share this with us - until we checked out of our one night stay. Returning from a stupendous wedding at Compton Acres around 11pm we settled down for the night expecting the bathroom fan to time out - Only it was not the bathroom fan at all, but the kitchen extractor which continued to droan on right through the night. After a few glasses of champagne one would expect to sleep sound but this persistant whiring ensured a very broken nights sleep and bad start to a long drive home. I am convinved that these rooms are retained for guests staying the one night. By the time you are aware of the problem your pound or £200 is spent and nothing can be done - oh but we were reassured by the smiley lady on reception that the next time we'd be sure to be allocated a good room - I don't think so love we'll not be returning and I am sure that they do not mind a bit as they are very well booked up thank you.
Don't accept room 112 unless you are deaf and an avid car spotter.
- Official Description (provided by the hotel):
- Whether you're retreating for romance or overnighting on business. Harbour Heights offers boutique and stylish surroundings, paired with panoramic outlooks over Poole Harbour and beyond. Every bedroom is carefully designed for comfort with premium vi-spring beds and jacuzzi spa baths to bubble away in. Many also boast harbour views with balconies to watch the world float by. We want our guests to experience exceptional food in beautiful surroundings. To do justice to the view, Harbar Bistro offers two AA Rosette Awarded cuisine, maintained by Head Chef Loic Gratadoux. When the weather's welcoming, bask in the sunshine with a glass of champagne or light lunch on the terrace overlooking the magical harbour islands. The Harbour Heights Hotel is located just a short stroll away from the prestigious Sandbanks beach and stunning Poole Harbour. ... more less
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- Also Known As:
- Harbour Heights Poole
- Harbour Heights Hotel Poole, Dorset