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“wonderful stay”

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Harbour Heights Hotel
Ranked #2 of 13 Hotels in Poole
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“wonderful stay”
Reviewed 2 March 2014

this hotel was great the staff were lovely and very helpful.Everything was clean and although we had a problem with the television and telephone it was dealt with immediately.
This was booked at a very good price through an Amazon deal but i would have been happy to pay full price.

Room Tip: Ask for a harbour view
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  • Stayed February 2014, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 1959carol1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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902 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (282)
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English first
staffordshire
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 February 2014

We had a two night stay last week. The Hotel is excellent and the staff very friendly and helpful. We stayed in room 209 which has a huge window and lovely sea view. The room was very clean and had a nice size bathroom and spa bath which was lovely to relax in after a full day of walking.
We ate in the restaurant on the first night and were so impressed we booked again for the second night and were not disappointed . The breakfasts were also very good with a nice selection of continental items which you help yourself to followed by a cooked to order hot selection.
We would be more than happy to return, lovely stay.

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
1 Thank mandypops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watford, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 February 2014 via mobile

Lovely clean room! Attentive maid service, fantastic views- love the spa baths! An all rounded relaxing break! We had the food on the first night, shame we had to wait 40mins for the bill- this didn't take away from the whole experience though.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joy_Gary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frome, Somerset
Level 5 Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 19 February 2014

We stayed in room 108 for a 'Winter Warmer' two day mid-week break. The room was really spacious with a desk area, seating area, and a door to a roof terrace with terrace furniture. It enjoys dual aspect views towards Brownsea Island and across Poole Harbour. The bathroom is on the small side, but we both found the spa bath very welcome after a days sightseeing. The only downsides for us were the lack of floor to ceiling windows and the the standard sized double bed. It seemed rather small and a bit springy when compared to our own bed.
We dined at the hotel on both nights and the food was very good indeed. Ample portions that were very well presented and really tasty. The breakfasts were excellent too, freshly cooked with lots of choice. Service was efficient and friendly for all meals.
It's definitely a place we would be happy to revisit.

Room Tip: Ask about bed and window sizes when booking.
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  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
1 Thank col_frome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitchurch, United Kingdom
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 February 2014

First impressions as we drove into the car park were not very good as the whitewashed walls were a little tired and there were two people smoking just outside the front door. Once inside everything was different. The décor was very good and the staff extremely friendly and helpful. Our room had a sea view with a Juliet balcony. Although the hotel had no control over the weather (it was February) the vista was marvellous. When the rain stopped and the sun shone it was delightful. The room was very well appointed and had a spa bath. We did find the double bed comfortable though rather bouncy!

The restaurant gave a good view of the sea and the food and service were excellent. We couldn't have asked for anything more. We would recommend staying in this hotel.

Room Tip: We upgraded to a harbour view room, though rooms on the other side of the corridor were also well ap...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chepstow
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 February 2014

Arrived to a lovely warm welcome from lady on reception. Room was lovely and warm. Jacuzzi and shower fabulous. I thought my bed at home was comfy but the bed in this hotel was one of the best I had ever slept in. Cannot recommend this hotel highly enough. We will definately be back.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank annie6ty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woking, United Kingdom
Level 6 Contributor
137 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 6 February 2014 via mobile

Mid week break with my wife. And it was all that we expected. Friendly welcome, great room (208) with double aspect windows across to Poole. The weather was foul but a lazy afternoon with drinks and newspapers more than compensated. Dinner: service was efficient and happy (not a word I'd usually use but it was). I had the whiting "with a twist" and it was fresh and tasty. The twist, my description, was the way the chef prepared the vegetables....... My wife had the veggie option and that worked as well. And my dessert was a knockout, a chocolate thingie (can't remember the name) that was fantastic. This hotel is very good and with its large terrace it must be an even greater treat in the summer. Go!

Stayed February 2014, travelled as a couple
Helpful?
Thank Jorgeob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harbour Heights Hotel

Property: Harbour Heights Hotel
Address: 73 Haven Road, Poole BH13 7LW, England (Formerly FJB Collection - Harbour Heights)
Region: United Kingdom > England > Dorset > Poole
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Poole
#1 Luxury Hotel in Poole
#4 Romantic Hotel in Poole
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Harbour Heights Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
Whether you're retreating for romance or overnighting on business. Harbour Heights offers boutique and stylish surroundings, paired with panoramic outlooks over Poole Harbour and beyond. Every bedroom is carefully designed for comfort with premium vi-spring beds and jacuzzi spa baths to bubble away in. Many also boast harbour views with balconies to watch the world float by. We want our guests to experience exceptional food in beautiful surroundings. To do justice to the view, Harbar Bistro offers two AA Rosette Awarded cuisine, maintained by Head Chef Loic Gratadoux. When the weather's welcoming, bask in the sunshine with a glass of champagne or light lunch on the terrace overlooking the magical harbour islands. The Harbour Heights Hotel is located just a short stroll away from the prestigious Sandbanks beach and stunning Poole Harbour. ... more   less 
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Also Known As:
Harbour Heights Poole
Harbour Heights Hotel Poole, Dorset

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