Stayed here with the wife for one night and am still not sure if the good out weighted the bad.
The hotel has a spectacular location overlooking Poole harbour. We had a great room at also enjoyed this view. Room was large and airy with a decent bed plus functioning AC.
The food was very good. Turbot and the sole were well cooked and nicely presented. Smoked salmon and mussels as a starter were equally good.
Breakfast is cooked to order and again no real problems.
Not sure even where to start with the service which careered from excellent to appalling in a matter of minutes. Mid afternoon we sat for an age waiting for some bar snacks to turn up and had to chase the servers for drink refills and the food. It wasnt that busy. Service for dinner was a marked improvement in the main due to the restaurant manageress riding herd on the waiters and working the tables to ensure things were going well. Post dinner drinks were a farce. Had moved table to be a bit warmer but no staff waiting tables in the exterior bar area. The wife goes in search of a drink only to be told the malt whiskey she wants they don't have. Shame it was sitting in plain sight on the bar! I had slightly more success but I really don't appreciate being referred to as mate by the bar staff.
Would I stay at the hotel again? Yes. Would I use the bar or restaurant? Probably not if there was a closer alternative despite the quality of the food.
- Official Description (provided by the hotel):
- Whether you're retreating for romance or overnighting on business. Harbour Heights offers boutique and stylish surroundings, paired with panoramic outlooks over Poole Harbour and beyond. Every bedroom is carefully designed for comfort with premium vi-spring beds and jacuzzi spa baths to bubble away in. Many also boast harbour views with balconies to watch the world float by. We want our guests to experience exceptional food in beautiful surroundings. To do justice to the view, Harbar Bistro offers two AA Rosette Awarded cuisine, maintained by Head Chef Loic Gratadoux. When the weather's welcoming, bask in the sunshine with a glass of champagne or light lunch on the terrace overlooking the magical harbour islands. The Harbour Heights Hotel is located just a short stroll away from the prestigious Sandbanks beach and stunning Poole Harbour. ... more less
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- Also Known As:
- Harbour Heights Poole
- Harbour Heights Hotel Poole, Dorset