Our group, four adults and two children spent a three night weekend at this hotel. It has a lovely location on the beach at Sandbanks right at the entrance to the bay leading to Poole Harbour. Unfortunately the weather was bitterly cold so we were unable to reap the full benefit of its situation.
Our initial experience was inauspicious, to put it mildly. We arrived in the early afternoon and ordered lunch from the snack menu. My choice was a “rare roast beef sandwich with horseradish sauce”. It came with a price tag of £7.50 and was a huge disappointment, consisting of a single slice of well cooked beef with a light smearing of horseradish between two slices of bread, accompanied by a few crisps and some leaves. Total unit cost, about 50p! My wife’s choice of a ham sandwich at the same price was little better. Frankly it was a total rip off.
It was with some foreboding, therefore that a few hours later we sat down to dinner. I need not have worried. I ordered a set price 2 course dinner for £22.50. My starter was salmon mouse with a sweet and sour drizzle, my wife had the pâté. We both had confit of duck for our main course . Both courses were perfectly cooked and presented and at the price, the same as 3 beef sandwiches, excellent value, The food for the rest of the stay was of the same standard and thoroughly enjoyed by all of us.
The staff, mostly foreign, were friendly and efficient throughout and particularly good with the children. The facilities were adequate rather than luxurious. An indoor pool and a play room would have for young children would have added a lot to the enjoyment of the weekend. All in all therefore, apart from the initial complaint, a very enjoyable experience.
- Official Description (provided by the hotel):
- The Haven Hotel is a luxurious four-star spa hideaway. Perched at the tip of the exclusive Sandbanks peninsula in Poole and surrounded by sea and sand. With direct access to seven miles of beaches and just a couple of steps away from Purbeck over the Shell Bay chain ferry. It’s your gateway to South Coast adventure. Featuring elegant and spaciously designed bedrooms with modern creature comforts. Many of which offer ocean view balconies, so that you can embrace the sea air in your pyjamas. We believe that these naturally beautiful surroundings deserve food that’s a little special. La Roche at the Haven Hotel offers an ambient place to dine. Highly acclaimed by locals and recognised for first-class service and exceptional quality with two prestigious AA-Rosettes. Maintained by the talent and skill of Head Chef Jason Hornbuckle. When the Sandbanks sun shines, our terrace is an enviable spot for alfresco dining. You can literally hear the waves crashing as you recline with a glass of wine. Relaxation is often thought of as a luxury; at the Haven Spa we think it’s a necessity. Haven Spa is a sanctuary to unwind your mind and come to your senses. Stroll from the indoor hydrotherapy pools to the chic outdoor heated pool, complete with sea view Jacuzzi and sun lounger area. Allow yourself the luxury of a spa pampering, performed by our highly experienced and friendly therapists. We’ve chosen VOYA seaweed products to relax, beautify and rejuvenate our guests. ... more less
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- Also Known As:
- Haven Poole
- Haven Hotel Poole
- The Haven Hotel Poole, Dorset