On christmas day we realised that our new year away was going to be an issue due to work commitments and therefore giving no option other than to cancel our night of 1/1/14, we had paid in full non refundable and booked a suite so quite expensive; on christmas night i rang the hotel and explained our dilemma, within 30 minutes we had a call back to say we could go a night earlier and have dinner as paid for; what a service!!! the staff here are a credit to their employer and are on a parr with any 5 star hotel anywhere in the world;
we duly arived and were greeted with a great sense of humour and cammraderie regarding our "problem" we had a fabulous two nights and a great new years eve.
Thank you to every one at The Haven, we love staying with you and every stay gets better and more friendly, the food is wonderful and the location cannot be beaten even during the horrific gales that tried but failed to dampen our spirits xxx
- Official Description (provided by the hotel):
- Haven Hotel is a luxurious four-star spa hideaway. Perched at the tip of the exclusive Sandbanks peninsula in Poole and surrounded by sea and sand. With direct access to seven miles of Blue Flag beaches and just a couple of steps away from Purbeck over the Shell Bay chain ferry. It’s your gateway to South Coast adventure. Featuring elegant and well-appointed bedrooms with many of which offering ocean view balconies. We believe that these naturally beautiful surroundings deserve food that’s a little special. Highly acclaimed by locals, The Point Restaurant serves a two AA-Rosette awarded cuisine helmed by Head Chef Jason Hornbuckle. When the sun shines, our terrace is an enviable spot for alfresco dining. Why not indulge yourself at the Haven Spa and prepare to be pampered and spoilt? Whether working up a sweat in the gym or relaxing in the outdoor heated swimming pool, the Haven Spa is the perfect place to unwind your mind and reinvigorate your body in complete luxury. ... more less
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- Also Known As:
- Haven Poole
- Haven Hotel Poole, Dorset