WELL,…. you can't fault the location, the bar and terrace looks over the entrance to the harbour, boat and people watching whilst taking a fine wine.
As to the hotel, many rooms have sea views, a few just look at the car park, however they all seem lovely, ours certainly was. We were there for a weekend function. What was excellent, the food was lovely the staff were polite and friendly, nothing was too much trouble. One afternoon around the pool getting some snacks and drinks the service was slightly lacking, I'm guessing to due to staff shortage, plenty of apologies then a chef came out with bowls of complementary fries and again another apology, 'Our service was a bit slow with the food today' he said. 'These chips are a small sorry'. You can't fault it when they know it occasionally goes wobble and they rectify in a straightforward manner.
And the weather as a bonus was also great.
The group about 120 in number all ate together, the menu was beef and roast veg…one word…stunning. Hot and the meat melted in your mouth. Again staff were excellent, we had a cheese board for our table, i asked for some extra stilton, not easy when you have so many to serve, it took about 3 minutes to arrive, a small item but again an example of polite and attentive service.
We shall return soon.
PS… and as to the breakfast, a buffet hotel english breakfast can be sometimes ageing under heat lamps, here it was again excellent …not big bowls with dry food, small dishes regularly attended and refilled with freshly cooked food, again well done.
- Official Description (provided by the hotel):
- Haven Hotel is a luxurious four-star spa hideaway. Perched at the tip of the exclusive Sandbanks peninsula in Poole and surrounded by sea and sand. With direct access to seven miles of Blue Flag beaches and just a couple of steps away from Purbeck over the Shell Bay chain ferry. It’s your gateway to South Coast adventure. Featuring elegant and well-appointed bedrooms with many of which offering ocean view balconies. We believe that these naturally beautiful surroundings deserve food that’s a little special. Highly acclaimed by locals, The Point Restaurant serves a two AA-Rosette awarded cuisine helmed by Head Chef Jason Hornbuckle. When the sun shines, our terrace is an enviable spot for alfresco dining. Why not indulge yourself at the Haven Spa and prepare to be pampered and spoilt? Whether working up a sweat in the gym or relaxing in the outdoor heated swimming pool, the Haven Spa is the perfect place to unwind your mind and reinvigorate your body in complete luxury. ... more less
- Reservation Options:
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- Also Known As:
- Haven Poole
- Haven Hotel Poole, Dorset