A fantastic location, but very overpriced for a 4 star hotel.
The view from the balcony was great but could do with a paint here and there.
Breakfast was OK but disappointing as we had to get our own tea and coffee which in past times the waiters have brought to our table, unless you wanted a cappuccino etc were you had the choice to use the machine.
Sat down for lunch seemed to be ignored so after 25 mins went out of hotel to a bar just along the road.
We had air con but heard others clients at reception asking for fans.
Reception staff very good. Didn't really feel dinning staff wanted to be there they all looked fed up. Definitely not 4 star service think hotel riding on back of its location. Such a shame.
- Official Description (provided by the hotel):
- The Haven Hotel is a luxurious four-star spa hideaway. Perched at the tip of the exclusive Sandbanks peninsula in Poole and surrounded by sea and sand. With direct access to seven miles of beaches and just a couple of steps away from Purbeck over the Shell Bay chain ferry. It’s your gateway to South Coast adventure. Featuring elegant and spaciously designed bedrooms with modern creature comforts. Many of which offer ocean view balconies, so that you can embrace the sea air in your pyjamas. We believe that these naturally beautiful surroundings deserve food that’s a little special. La Roche at the Haven Hotel offers an ambient place to dine. Highly acclaimed by locals and recognised for first-class service and exceptional quality with two prestigious AA-Rosettes. Maintained by the talent and skill of Head Chef Jason Hornbuckle. When the Sandbanks sun shines, our terrace is an enviable spot for alfresco dining. You can literally hear the waves crashing as you recline with a glass of wine. Relaxation is often thought of as a luxury; at the Haven Spa we think it’s a necessity. Haven Spa is a sanctuary to unwind your mind and come to your senses. Stroll from the indoor hydrotherapy pools to the chic outdoor heated pool, complete with sea view Jacuzzi and sun lounger area. Allow yourself the luxury of a spa pampering, performed by our highly experienced and friendly therapists. We’ve chosen VOYA seaweed products to relax, beautify and rejuvenate our guests. ... more less
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- Also Known As:
- Haven Poole
- Haven Hotel Poole
- The Haven Hotel Poole, Dorset