First of all I want to say that my therapist was lovely and I had a great massage, and to be fair to the staff, they were all friendly and helpful. This review is about the FACILITIES. This is not a spa as we know it today, with lowered lights, the scent of aromatherapy oils and calming music. This is your Gran's worn out 1960's sitting room. The decor is shabby, the carpets practically worn through, the changing rooms a good walk away. And if you think that the pool and sauna area is integrated into the treatment area think again. You have to traipse down a long corridor - with worn out carpet, no windows, but full fluorescent lighting - that feels like a fire escape, chips of paint off the doors etc. The changing rooms are reminiscent of a public swimming pool that has not been refurbished for 30 years. Lots of rust on various pipes in the swimming area. My therapist should really go somewhere else where her skills are matched by the surroundings. I thought going to a spa was all about the full experience.
What is has going for it is the location of the hotel. It's in Sandbanks overlooking the sea. I suppose the owners feel because of the address they don't have to modernise the hotel. Otherwise they're waiting for some developer to pay them extortionate amounts of money and just knock down the whole place.
- Official Description (provided by the hotel):
- Haven Hotel is a luxurious four-star spa hideaway. Perched at the tip of the exclusive Sandbanks peninsula in Poole and surrounded by sea and sand. With direct access to seven miles of Blue Flag beaches and just a couple of steps away from Purbeck over the Shell Bay chain ferry. It’s your gateway to South Coast adventure. Featuring elegant and well-appointed bedrooms with many of which offering ocean view balconies. We believe that these naturally beautiful surroundings deserve food that’s a little special. Highly acclaimed by locals, The Point Restaurant serves a two AA-Rosette awarded cuisine helmed by Head Chef Jason Hornbuckle. When the sun shines, our terrace is an enviable spot for alfresco dining. Why not indulge yourself at the Haven Spa and prepare to be pampered and spoilt? Whether working up a sweat in the gym or relaxing in the outdoor heated swimming pool, the Haven Spa is the perfect place to unwind your mind and reinvigorate your body in complete luxury. ... more less
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- Also Known As:
- Haven Poole
- Haven Hotel Poole, Dorset