Lovely location and a nice enough hotel for the price. We arrived on a very busy weekend and the reception staff (especially one lady with an Eastern European name - sorry, I forgot it!) were very welcoming and helpful. Rooms were small but we got a late cancellation and were only staying one night so weren't too worried about that. The hotel is right on the beach so couldnt be better located. My one complaint was the service on the terrace is not great. We ordered a coffee and it took 25 mins to arrive and they were not busy (as the girl behind the bar confirmed!). Sadly when it did arrived we were accused of moving table causing a delay - we hadn't moved. No apology for the delay was forthcoming and the chap who eventually served us the coffee was rude and surly - this from a member of the management team (older chap with a moustache). A simple apology would have sufficed but he couldn't be bothered to even do that. I would suggest a bit more training for the younger summer staff and for him.
Apart from that one blip, all was very nice and breakfast was great.
- Official Description (provided by the hotel):
- Perched in one of England's most enviable seaside locations, the Sandbanks Hotel is a relaxed and affordable holiday destination. With direct access to the world-famous sandbanks beach - seven miles of prestigious blue flag awarded sand to get between your toes! Our popular beach-side terrace area is a place to recline with a glass of wine.Featuring well-appointed rooms that have been designed for comfort and relaxation. Many boasting either sea views or outlooks across Poole harbour. We're sure you'll agree that when it comes to family holidays, it's best to keep everybody happy. Mum, dad, teenagers, toddlers and everyone in between all need their own piece of holiday heaven. The Sandbanks Hotel is a fun filled staycation location for family seaside holidays. With dedicated children's entertainment during school holidays, an exciting programme of activities and adventure with the Watersports Academy - there are more opportunities for mum and dad to find some relaxation time. Our Seaview Restaurant boasts celebrated chefs and an enviable sea view. Helmed by Head Chef, Wayne Joyce and his commitment for creating good food with local ingredients inspired by our wonderful location. When you need a rest from building sandcastles, Sandbanks Beach Club is the perfect spot for a summertime bite. Located on the terrace, it's an easy option for lunch and dinner. ... more less
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- Also Known As:
- Sandbanks Poole
- Hotel Poole Sandbanks
- Poole Sandbanks
- Sandbanks Hotel Poole, Dorset
- Hotel Sandbanks