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“Superbly friendly”
Review of Hotel du Vin Poole

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Hotel du Vin Poole
Ranked #4 of 13 Hotels in Poole
Certificate of Excellence
Suffolk
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Superbly friendly”
Reviewed 2 September 2013

Good room, good location, great food. The hotel is small enough that the staff quickly got to know us, were interested and interesting, and were able to give us pointers as to what to do and see locally. Really very good all round.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank littlegrrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (187)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
London, United Kingdom
Level 6 Contributor
140 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 29 August 2013

Set within a beautiful Georgian mansion, this Hotel du Vin provides everything you'd expect from this boutique chain. It's friendly, stylish, incredibly comfortable and the best bit... The delicious HDV cooked breakfast. Can't wait to revisit!

  • Stayed August 2013, travelled as a couple
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    • Location
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Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weston-super-Mare, United Kingdom
Level 4 Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 August 2013

I needed to contact the hotel to ask a specific question about the beds and which level of room would provide what we required before we booked. It appears to be impossible to phone them directly, all enquiries go through their 10p per minute call centre. After 2 attempts (there is a limit to how long I'll believe the "one of our advisors will be with you as soon as possible" recorded message) I sent an email. I'm still waiting for a reply other than the automatic acknowledgement.

I'm sure the hotel would have been lovely if I'd had several days to make the booking, although the excessive £10 per day parking and reviews mentioning charges for the biscuits provided with tea and coffee did make me hesitate. We've now booked elsewhere, where my enquiry was answered immediately by a very friendly gentleman who then asked if there was any more information they could provide and said they were looking forward to seeing us - Now THAT is customer service!

  • Stayed August 2013, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank Annedee2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 August 2013

Just spent 2 nights at The Hotel du Vin, a lovely hotel very well located in the 'old' part of the town near to the harbour front, restaurants, bars etc. A great hotel with warm, friendly and efficient staff.. nothing is too much trouble here. Room very well appointed, food excellent (especially the breakfast - fresh honeycomb on newly baked French bread - delicious!!). This is the second hotel in the HDV chain that we have stayed in and would certainly return as there is so much to see and do in the area. Caution, better not to try the hotel car park, a tight squeeze and not suited to large cars, but the public car park next door and with direct access to hotel is fine, with more room (and the same price).

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Discerningtrio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 August 2013 via mobile

Away for my wifes birthday and we could not have been more pleased. We have stayed here before and we will stay here again. All staff are amazing and the food is superb. You absolutely get what you pay for here!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davemorgan2106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 5 Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 27 August 2013

After one nnight at the Durley Dean at £185 per night we decided to look lelswhere so we booked 2 nights at the Hotel Du Vin Poole at £125 per night and what a beautifull hotel.
Great Rooms, Great Resturant, Great Breakfast please go and stay you will not bhe dissapointed.
Stuart Matthews
Nottingham

Room Tip: Book the resturant for a meall, Great fish, Great Food, Great deserts Car parking also no problem t...
See more room tips
  • Stayed July 2013, travelled with family
    • Value
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Helpful?
Thank stuart m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertfordshire
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 August 2013

Really lovely hotel with lots of character. The staff here are wonderful, from arriving and running in to ask about parking - a gentleman kindly came outside and guided us in; through to the Bistro and Bar area, every staff member we came across was completely warm and welcoming. Our room was spacious, great amenities and lovely large bathroom. Breakfast was perfect. Will definitely be trying out other hotels in the Du Vin family based on our great experience here!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank NettyNoo78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel du Vin Poole

Property: Hotel du Vin Poole
Address: Thames Street | The Quay, Poole BH15 1JN, England
Region: United Kingdom > England > Dorset > Poole
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Poole
#2 Luxury Hotel in Poole
#2 Romantic Hotel in Poole
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel du Vin Poole 4*
Number of rooms: 38
Official Description (provided by the hotel):
Formerly the Mansion House Hotel, situated close to Poole Quay, Hotel du Vin will open in the Summer of 2008 offering 38 bedrooms and suites, trademark bistro, bar and two meeting/dining rooms. ... more   less 
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Also Known As:
Mansion House Poole
Hotel Du Vin Poole Dorset

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