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“very disappointed”

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Salterns Harbourside Hotel
Ranked #11 of 13 Hotels in Poole
Limerick, Limerick, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“very disappointed”
Reviewed 20 September 2013

This hotel is in a fantastic position but the hotel is so old and tired and we could not believe it does not have a lift . The bed rooms were very old and the bathrooms looked as if they were at least 20 years old and had nothing done since. The first thing you see at reception are dirty chairs and plants that were full of cob webs !!! All our group were very disappointed and would never stay there again.

Room Tip: Stay in b and b in the near by town much nicer
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  • Stayed August 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
2 Thank Cliona F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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290 reviews from our community

Traveller rating
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    30
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Torquay, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 September 2013

great position, wonderful views over harbour, plenty car parking, large room, average breakfast, very helpful staff. All let down by cheap bedding & uncompfortable bed, lack of investment in what could be a very nice hotel. Dont know how they got 8 and a half star tripadvisor rating.Would we return - very much doubt it !

Room Tip: if a good bed is priority- forget it
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  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Garry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Poole hotels

Boston, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 September 2013

Hotel functions take president over private guests, we had to cut our holiday short and leave, due to loud music and rowdy revellers,what a shame, location was spot on. We left at 11pm on Saturday night having been told by the manager that the function would go on until 1 ish am, this was the second night of loud music and rowdy revellers, so beware of this hotel it looks good but does not appreciate their guests.

Room Tip: Don't book here if you want a peaceful quite rest.
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  • Stayed September 2013, travelled as a couple
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Helpful?
2 Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poole, United Kingdom
1 review
Reviewed 31 August 2013

The downstairs of the hotel seems to have more attention than the rooms which are basic. Why is there no air conditioning in the upstairs rooms? They were stifling and our whole party agreed that they barely slept due to the heat.
The staff were friendly and the views were glorious and the evenings wedding reception was well organised.

Another point to make is that when visiting the hotel restaurant a month prior to the reception we decided to opt for an evening meal. Avoid this if possible as the meals were bland with no flavour and inadequate seasoning.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwickshire, United Kingdom
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 August 2013

Granted the best thing by far about this hotel is its Harbour views- superb! The gardens are lovely too, but that's where it ends unfortunately.
Plenty of parking spaces at the front of the hotel which is located at the end of a side road.
Staff though good are young & I feel unexperienced. The rooms are very basic, cleanish, but tired. The beds were very uncomfortable & bath overhead shower was a sprinkle of water.
The restaurant - views out to the harbour were lovely again, but that was it. My husband ordered a fillet steak which was over cooker but was indeed 2 medallions of steak which he did mention to the staff who apologised & reduced the bill. I suffer from Coeliac so could only have the 1 dish from the menu (fish) without the sauce, so it was dry with vegt.
There s not much to do around the vicinity of the hotel, but you can walk into Poole which took us about 35-40 mins steady brisk walk- where there are plenty of restaurants & pubs to choose from.
We could hear other guests walking around their rooms & on the stairs outside our room- so basically we would never choose to stay here again. It was very disappointing unfortunately.

Room Tip: Unfortunately no tips.
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  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
1 Thank parv66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wareham, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 August 2013

My son got married here on the 17th aug 2013, It was Brilliant, they got married outside in the garden where the back drop was poole harbour a fantastic day, it was beautiful the setting was perfect, the hotel is clean and tidy and the staff were all friendly and couldnt do enough for you, we stayed over night and the rooms are all big and airy, the room we were in had every thing you needed from an iron and ironing board, hair dryer, tea and coffee making facilitys, the breakfast was yummy in the morning and plentiful, cant fault it at all. they even had a wet weather plan if it rained where we could go upstairs to a beautiful room which had a glass front with amazing views, and the ceremony and photos could of been taken.all i can say is Thankyou very much for making my son and his new bride have such a perfect day .

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank valkaffsC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buxton, United Kingdom
Level Contributor
335 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 24 August 2013

We called in for drinks and a snack one evening and opted to sit in the garden overlooking the marina.The setting was worth it, with panoramic views, and the sun was just beginning to set so it was a good place to be. The bar staff were quite busy so we had to wait a while but it didn't really matter. With reasonably priced food and drink this place offers a nice spot for a relaxed drink overlooking the marina and Poole Bay.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank mercuryderbyshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Salterns Harbourside Hotel

Property: Salterns Harbourside Hotel
Address: 38 Salterns Way | Lilliput, Poole BH14 8JR, England
Region: United Kingdom > England > Dorset > Poole
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #11 of 13 Hotels in Poole
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Salterns Harbourside Hotel 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Salterns Harbourside Poole
Hotel Salterns Harbourside
Salterns Harbourside Hotel Poole, Dorset

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