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“Go elsewhere”

Mint Indian Restaurant
Ranked #93 of 362 Restaurants in Poole
Price range: US$19 - US$26
Cuisines: Indian, Asian, Balti, Bangladeshi
More restaurant details
Restaurant details
Good for: Child-friendly, Groups, Special Occasion Dining
Dining options: Dinner, Lunch, After-hours, Delivery, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Description: We are an exciting new Indian contemporary restaurant bringing together the new and the old… combining a top quality modern menu of Indian food with revamped old traditional favourites. We have worked closely with our expert chefs to reinvent authentic recipes and create new unique Indian dishes. We cater for and provide a varied menu for both meat-eaters and vegetarians alike.
UK
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Go elsewhere”
Reviewed 19 March 2014

Went in one Saturday night around 10pm with a friend. Never again.

Dining room resembled a pig sty and no effort had been made to clear empty tables. Seemingly they thought this was OK for customers because it was a Saturday night - as though that makes low standards of service and hygiene acceptable.

The table next to us was an absolute bombsite, including food and cutlery all over the floor and tablecloth, glasses lying everywhere on their sides etc. You honestly couldn’t write it, it was like the PG Tips Chimps had visited on an away-day. When we initially mentioned it, the waiter just made a joke of it and didn’t take the hint to clear it up – in retrospect, we should have been more forceful, but obviously expected them to resolve this obviously diabolical mess

There were only two or three tables of diners whilst we were in this establishment so its not like they were too busy – I suspect their priority may have been to close up and get home.

After some delay we were served a fridge-cold bottle of full-bodied red wine. We politely asked for a different one at a more acceptable (room) temperature, and one was brought for us.

When our meal arrived, 40 minutes after we arrived, the “bombsite” table next to us had unbelievably still not been cleaned. When we saw that the lentils had a thick skin, like a tin of long-neglected gloss paint, then it was the final straw – we didn’t trust the food and didn’t want to eat a mouthful in these surroundings.

We told the manager we wanted to leave and were not prepared to pay given the awful attitude towards customer service and cleanliness, coupled with the appearance of the food. The manager quickly became volatile, verging on hysterical, but eventually let us leave.

My strong advice = Stay away.

  • Visited February 2014
    • Atmosphere
    • Service
Helpful?
1 Thank RolyJaxon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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211 reviews from our community

Visitor rating
    95
    50
    27
    13
    26
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
1 review
“Awful!!!”
Reviewed 15 March 2014 via mobile

Booked a table & lost out reservation. We were told to buy a drink and wait for 10 mins. 10 was more like 30!!!

Helpful?
Thank Wayne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poole, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Lovely staff and good food”
Reviewed 11 March 2014

Been eating takeaways from The Mint since it opened and also eat fair regularly in the restaurant. The staff are always attentive and polite. If you like fish I thoroughly recommend the Salmon Zalmuri .. my favourite dish.

PS Thought I had posted this review autumn 2013 (but did it from my mobile and obviously technology got the better of me as it was not showing) - not been to the restaurant of late but the take-away's are still up to standard as I am sure a visit to the restaurant will be.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorset
Level Contributor
39 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Takeaway very poor!”
Reviewed 3 March 2014

We have been using this takeaway for quite a long time and have always enjoyed it.......until now!
Tonight we ordered a meal, onion bargies,tandoori mixed grill,nan bread etc.what a mistake, the mixed grill cost £12.95 and consisted of three small bits of chicken,three small pieces of lamb,a chicken leg,one king prawn and a small lamb kebab? £12.95 !!!!! It was also Luke warm. The only thing we enjoyed were the bargies.The nan bread was under cooked and very doughy and soggy.
Very disappointed with this,total price was nearly £16. At first I thought the mix grill had been swapped with a starter as it was so small? Would have had a better meal at Mcdonalds for a fiver! Wife wanted to phone up and complain but I just said forget it and put it down to experience! I'm afraid I would not use this place again.

  • Visited March 2014
    • Value
    • Service
    • Food
Helpful?
Thank twobigdogsDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Mint Meal”
Reviewed 23 February 2014

Dined here on a Thursday evening at about 9pm. Quiet enough but ok ambience. We were a table of 8 so no great pressure on staff or kitchen. Staff were very friendly with some entertaining banter. Food was great, had the Mint Lamb. All were pleased with their food, portions on the generous side. Main course slightly slow arriving but put down to one of us ordering the Lamb Shank.

Good location with ample parking within close walking distance. Also close to Parkstone train station and other restaurants and pubs/bars.

Would return tomorrow.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank XchJon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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