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“Spotless and faultless”

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Premier Inn Poole North Hotel
Ranked #4 of 13 Hotels in Poole
Certificate of Excellence
Reviewed 30 December 2012

we stayed here over night 27th/28th and it was the perfect experience. very friendly check in. The room was spotless we decided to book an evening meal it was very nice cooked to perfection. We had a good nights sleep and had the breakfast wow . five star all the way!!

Room Tip: we were in room 115 and if they are all like this i would say any !
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  • Stayed: December 2012, travelled as a couple
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Thank maryflower251
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,239 - 1,245 of 1,485 reviews

Reviewed 13 December 2012

This was our first stay at a Premier Inn. The price was good as we booked well in advance and got the best rate.The housekeeping is excellent, the room and the bathroom were spotless. All of the staff were very friendly and polite. The bed was huge and very comfortable.
We chose the continental buffet breakfast which was very good (and healthy!)
The fire alarm went off one evening (it was a false alarm) but it was dealt with by the staff with the minimum of disruption. The half hour free Wifi was ok, we could have done with a bit longer but didn't want to pay £3 when we would have only used 10 or 20 minutes more of it.
Poole North is very handy for the places in Dorset we like to visit and we will certainly stay there again next year as long as we can get the cheaper rates for booking a few weeks ahead.

  • Stayed: November 2012, travelled as a couple
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Thank Mike52Lancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2012

Didnt get off to a good start, after the trip down from London, we were starving, but consoled ourselves that we could have a nice meal when we arrived. 1st mistake ! On arrival we were told the restaurant was not open lunchtimes anymore as there was no call for it. It may have been nice to put this on the website! So we had to drive to the Holes Bay Premier inn to eat. Poor meal, dirty utensils. Back to our Premier inn... Room was clean enough, but road noise was quite noticable. But the real downer was the temperature. It was FREEZING !!!! The little wall heater kept cutting out, as the alleged max temperature was 23 degrees, but I can only assume it was MINUS 23. I told reception, they said they would send somebody up but they were busy, so after an hour of artic conditions we checked out.

I must stress the staff were most helpful, and put the refund through straight away, but I suspect by their resigned attitude that it was a problem they encounter frequently in the winter months. So come on Premier Inn, how about a bit of heat in the rooms?

Room Tip: Dont go road side, and only stay in the summer !
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  • Stayed: December 2012, travelled as a couple
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1  Thank EDTHETAXI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitbread-77, Naina - Social Media at Premier Inn Poole North Hotel, responded to this reviewResponded 4 December 2012

Thank you for your review.

At Premier Inn our main objective remains to deliver a high level of customer service in all our establishments. We apologise for the service you experienced at our hotel.

Your comments have been noted and will be duly investigated by both Head Office and the Management Team at our hotel.

Please be assured at Premier Inn we take the service provided to all our guests very seriously and your feedback will be duly followed up.

Once again thank you for taking the time to review your stay we do hope that we can welcome you back to Premier Inn in the future.

Naina

Social Media Team,
Whitbread Hotels & Restaurants.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2012

We stayed here for just one night as No. 1 daughter was training with UK Cadet Class at Poole Yacht Club. Normally I use Premier Inn for business but this one proved to be fine for families - well, our families at least (we were staying here with friends). It was up to the usual high standard of comfort and cleanliness that I have found in all the Premiers that I've stayed in. Unfortunately we had to go out for a birthday meal so we weren't able to try the restaurant which was a shame as the menu looked better than the 'Table Table' et al. ones I'm used to. The breakfast was excellent though - although our friends were charged for a 'free' child's breakfast (they should have got two under 16s for one adult). I don't think they queried it though. If we're back in Poole next year we'll definitely stay here again.

  • Stayed: November 2012, travelled with family
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Thank LardLad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2012

We (me and wife) checked in On Saturday 24/11/12 for two nights. Very warm welcome, the receptionist was very helpful and seemed knowledgeable about the Wi-Fi connection as well. The room was clean and the bed comfortable. Bathroom very clean and good quality towels.
Housekeeping was excellent. Noise from the road was not excessive and didn't bother us.

On the down side, the room was cold and the heating would only go up to 23 degrees and cut out after a while, I assume when the room temp was around 23 degrees. We had to constantly switch the heating back on, and it took a while to warm the room.

Overall, Good.

  • Stayed: November 2012, travelled on business
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Thank Moctar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2012

This Premier Inn is up to the usual high standard of comfort and cleanliness that I expect from Premier Inns and is why I use them when away on business. This one has a restaurant incorporated in the building and I ordered their en-croute chestnut & mushroom in a goats cheese sauce which was very tasty. I am not sure there is anything on the menu for vegans - but a vegetarian won't go hungry!
The service was over attentive as I was asked 5 times if the meal was ok - and in a way that they clearly didn't expect any other answer than yes! (typical British?)
Breakfast was their usual good mix and I always have soya milk but the restaurant was pretty crowded and there were not enough staff to keep the buffet topped up.
Overall a good stay for me on business - not sure I would stay there if on holiday.

  • Stayed: November 2012, travelled on business
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Thank Sareda35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2012 via mobile

We used this hotel as a base to get to corfe castle the next day which took about 20 mins. Really comfy clean friendly hotel. Nice bar to have a few drinks before dinner. Evening meal though was a bit disappointing my main course a veggie pasta was rather oily and overpriced. Exceptional value at book ahead price of £39.

  • Stayed: October 2012
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Thank monomaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Poole North Hotel

Address: Cabot Lane, Poole BH17 7BX, England
Region: United Kingdom > England > Dorset > Poole
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Poole
#3 Family Hotel in Poole
#3 Romantic Hotel in Poole
Price Range: £45 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Poole North Hotel 3*
Number of rooms: 126
Official Description (provided by the hotel):
On the outskirts of Poole, a short drive from Monkey World Ape Rescue Centre and The Tank Museum. ... more   less 
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Also Known As:
Premier Inn Poole North Hotel Poole
Premier Inn Poole North Hotel Dorset

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