2nd time staying here. Arrived and were disappointed to find that there were no spaces in the frontal car park which meant that we had to park round the side (not a major problem)
Checked in all fine and quickly using our booking reference. Shame that we could not get two rooms together seeing that we booked well in advance.
Had a major problem with accessing the room which we were very disappointed about as working key cards has to be a basic for the hotel.
The room was relatively clean but didn't have enough plug sockets and the kettle was VERY dirty. Disappointed also that only thirty free minutes of WiFi are free - which is a must in this day and age.
The bathroom was very small and basic. The bath was very narrow and presented some struggle to stand up for a long period which was necessary because the shower was extremely weak - i had to fill up bottles to pour.
The beds were nice and comfortable however the pillows - though in two sizes - were either too - firm or too thin, however this is up to personal touch.
The rooms were serviced to a passable standard but i was alarmed to see that the towel was placed on a cabinet which I thought was poor for hygeine purposes. Other than that the room cleaning was expected.
Sleep quality was poor. The air-con seemed to be faulty and kept turning off and on for no reason, the floorboards above were very creaky and made a loud noise; the room doors were paper thin and I was woken by people outside.
Overall a poor stay. The breakfast selection at Thyme was also dreadful.
- Official Description (provided by the hotel):
- On the outskirts of Poole, a short drive from Monkey World Ape Rescue Centre and The Tank Museum. ... more less
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- Also Known As:
- Premier Inn Poole North Hotel Poole
- Premier Inn Poole North Hotel Dorset