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All reviews meal deal thyme restaurant an industrial estate air con car park night's sleep top floor family room building work monkey world what it says on the tin good nights sleep ferry port plenty of parking room was spotless channel islands following morning
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Reviewed 21 June 2018

The hotel was good and clean and a very good location very helpful staff it was a pleasure to stay. Plenty of car parking space, easy access to the town and surrounding areas by car it was a pleasure to stay there.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with premierinn.com
Thank smithcelstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gosiam296, Host at Premier Inn Poole North Hotel, responded to this reviewResponded 24 June 2018

Dear Smithcelstar,

Thank you for taking the time to review our hotel. I am thrilled to hear about your recent stay with us! I am very pleased that our staff impressed you throughout your stay, one of our main goals is brilliant service. Thank you again for your lovely review and I'm sure we will be seeing you again in the future.

Kindest Regards,
Reception

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Reviewed 21 June 2018

Once inside this Premier Inn you should find all is as you expect. Outside it's a bit uninviting as the entrance is untidy and the car park uninspiring. But you don't sleep in the car park! Breakfast and bed up to standard.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with premierinn.com
Thank Michael126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gosiam296, Receptionist at Premier Inn Poole North Hotel, responded to this reviewResponded 24 June 2018

Dear Michael126,
Thank you for taking the time to review our hotel. We're glad to hear you enjoyed your stay with us! Our housekeeping team work really hard to make sure that every room is kept up to the highest standard possible. Service is at the heart of our industry and we're proud of all the effort our staff put in to make sure you have the best experience possible.

Kindest regards,
Reception

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Reviewed 20 June 2018

Holes Bay - no air-con but better dining facilities - have stayed and enjoyed 3 times - much nearer to Poole Quay - easy access to routes for sightseeing in Dorset
As Holes Bay rooms can get hot chose Poole North this time - slightly cheaper - good air-con; but bar/restaurant area was rather dreary.
Best to choose a Premier Inn with an associated restaurant rather than in-house

  • Stayed: June 2018, travelled as a couple
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Review collected in partnership with premierinn.com
Thank johnnynjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gosiam296, Receptionist at Premier Inn Poole North Hotel, responded to this reviewResponded 24 June 2018

Dear johnnynjen,
Thank you for taking the time to review our hotel. We're sorry to hear that you had a disappointing experience with our restaurant in comparison to Holes Bay. We always strive for excellence and hope that we are able to improve your opinion of us if you choose our site in the future.

The housekeeping team puts tremendous amounts of effort into keeping our rooms clean and tidy, we're glad to hear you enjoyed them!

Kindest regards,
Reception

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Reviewed 19 June 2018

Having returned by ferry from Jersey, we wanted to stop over before travelling on to Charmouth for a Father's Day visit. Our first stay at this hotel was last December, which we did not review. Back then, by morning the car park was overwhelmed, with guests parking in the turning spaces, the entrance ways and even on grass verges. This time, with the hotel very busy, there were two free spaces over night: quite a close margin.
After a brief delay at check-in (due to an overlooked email we'd sent in advance), we were allocated a room on our preferred top floor. That room faced out over the industrial estate, but as this was purely a bolt hole, that was no problem.
Dining in does not require leaving the building (as it usually does) because the evening meals and breakfast are both taken in the same room.
As to our room, the issue of overheating due to poor ventilation was more than adequately addressed. Usually, Premier Inn air con units push out air at roughly the temperature of a warm Labrador's breath. But not here. Here, the air con can be turned to savage, almost Arctic levels. Get the balance right, and you'll have no problem sleeping.
The breakfast buffet was more or less the same satisfactory offering as last year: hard bacon, good sausages last year, perfect bacon, poorer sausages this year. Overall, a more than adequate service, which we will use again.

Room Tip: Go for the quiet rooms, on the top floor, landward side
  • Stayed: June 2018, travelled as a couple
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Thank Steve-and-Maria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gosiam296, Host at Premier Inn Poole North Hotel, responded to this reviewResponded 24 June 2018

Dear Steve-and-Maria,

Thankyou for taking the time to review our hotel after your recent stay. I am very sorry to hear that your check in experience was not as quick and easy at it should have been and will endevour to ensure that emails are monitored more carefully.

Our housekeeping team work very hard so I am thrilled to see that you were happy with you're room!

Thankyou for bringing the breakfast quality to our attention, I am very sorry that all of our breakfast was not perfect and will be sure to forward these comments to our kitchen team for further investigation.

Kind Regards,
Reception

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Reviewed 18 June 2018

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
gosiam296, Host at Premier Inn Poole North Hotel, responded to this reviewResponded 19 June 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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