The Milsoms website made this hotel look beautiful so I was really looking forward to my stay, what a let down it was! The room was shabby with black fluff all over the carpet which clearly hadn't been hoovered before our arrival, and I wasn't convinced that the sheets were fresh on the bed. The noise from the restaurant downstairs was bearable most of the time until they held a Jazz evening which went on until almost twelve, they might as well have been playing in the bedroom. This was an evening that was obviously planned so why weren't we warned when we booked? All in all I was very disappointed and this has definitely put us off booking at the hotel in Kenilworth. I also overheard an elderly couple complaining about the state of their room so this must be general to the hotel and not just the room we were given. Also take your own loo roll as there was no room service, only someone knocking on the door with a towel change.
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- Also Known As:
- Loch Fyne Poole Dorset