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“don't go there”
Review of Holes Bay

Holes Bay
Ranked #199 of 375 Restaurants in Poole
More restaurant details
Restaurant details
Good for: Child-friendly, Romantic
Dining options: Breakfast, Outdoor Seating, Reservations
Reviewed 23 April 2014

We wanted a quick bar snack and had a tight time schedule.
Had to ask for a sandwich menu. The young man behind the bar was unsmiling and unfriendly.
We had to wait a long time time to place our order as he was busy with another customer who had disappeared to consult with his companion. We asked if the table we had chosen could be cleaned as it was covered in crumbs but it was not. We waited ages for a simple sandwich which was okay but had to be eaten in a hurry as we ran out of time.
Overall impression was poor customer service and mediocre food will not return or recommend .

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Thank Pam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (199)
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131 - 135 of 199 reviews

Reviewed 11 April 2014

We have been coming to the holes bay for years, before being renovated.
We have celebrated MANY birthdays and other fantastic celebrations.

The staff are very friendly, and always greet us on arrival.
They offer our children Drawing materials and crayons to keep them busy!

The layout of the restaurant is lovely, perfect for small or Large gatherings.
Our favourite spot to sit is on the comfy sofa's next to the fire and TV with one of their COSTA coffees.

We visited today for lunch, the sandwiches were from Hand made Bread, these were lovely.

A really nice place for familys and young children

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1  Thank Downesy23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

On a family weekend way we stopped at the PI next door and had drinks and a meal here.
The food was nice but we found the attitude of one member of the bar staff very off putting . she was rude , of hand and never once said please or thank you
Perhaps she had as they say these days ‘ challenged English ‘

Later on we mentioned it to one of the managers and she told us that the person in question has done a long shift
That’s not my problem and does not excuse the bad attitude she showed to us, good manners cost nothing.

also we were told to book and waited to be sat for a long time at the wait here to be seated sign , while a group of locals just walked past us and the waitress showed them to a table

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2  Thank phil a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2014

Poor food, crowded, great if you have small children . Sunday lunch was like eating in a kindergarten.

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Thank Robopopster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2014 via mobile

Went to the holes bay today it was our second visit. We arrived at 1pm with 17 of us. The waitress was most helpful as we all had to split our orders into seperate bills. After we ordered the food took roughly 30-45 minutes to get to us and with 2 4year olds felt that was too long. The food was nice but everyone felt the portions were to small for what they cost. We ordered desert and that took a further 45minutes so all in all we didn't leave until 4pm. To be fair we all got 5.00 knocked off our bill as we had such a wait which I felt was quite courteous. I would go back here but with possibly a smaller party.

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Thank Sunbeamsfairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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