I have stayed in various Mercure hotels before and often find them rooted in a bygone age, and not in a good way, but this was excellent. I was very impressed by the staff who were friendly, helpful and polite from the receptionist to the cleaning staff.
The bathrooms and rooms are modern and the TV has Freeview and not the stupid Accor TV system that can usually be found.
There was a big party on when I stayed so I got room service and the menu was a bit of a disappointment - very limited and very predictable, with a pretty unjustifiable £5 tray charge.
If it had fridges in the rooms and nicer carpets I'd have given it 5.
- Official Description (provided by the hotel):
- The hotel is superbly located in the heart of the historic market town, with ideal access to the A1 train st. and airport. Originally built in the 1600s as a Coaching Inn, rebuilt in 1893, and after a 6 million pounds sterling complete refurbishment in 2012, the hotel proudly harmonises its original features with a contemporary designer led style that reflects the hotel's personality. Boasting 83 stylish bedrooms, superior conference and banqueting suites, along with elegantly fashionable rest and bars. ... more less
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- Also Known As:
- Kings Head Darlington
- Head Hotel King
- Hotel Kings Head
- Mercure Darlington Kings Hotel Durham