Average hotel, check in very lacklustre, staff don't seem to be on the ball. No information about breakfast times etc, which is a basic. No real strong warmth of welcome. Asked if my loyalty card would be credited with points as have had issues with Accor brand hotels before, and was not left with any real conviction that this would happen. Hotel clean bit confusing to get to your room, a few lifts to get to the room on the 3rd floor. Room basic, pillows are terrible inflexible sausage type. Overall clean yet basic.
Key problem - and to be fair the hotel have no control of this - is that the local town bells ring every quarter hour all through the night. It is very loud and charming at first but less so at 3 in the morning. Hopefully, town council could help with a reasonable curfew on the ding dong. Not a good thing to have visitors to your city shattered the next day as they will not be in a good space when it comes to recommending things.
Would be okay but for the noise, didn't attempt breakfast so can't comment on this.
- Official Description (provided by the hotel):
- The hotel is superbly located in the heart of the historic market town, with ideal access to the A1 train st. and airport. Originally built in the 1600s as a Coaching Inn, rebuilt in 1893, and after a 6 million pounds sterling complete refurbishment in 2012, the hotel proudly harmonises its original features with a contemporary designer led style that reflects the hotel's personality. Boasting 83 stylish bedrooms, superior conference and banqueting suites, along with elegantly fashionable rest and bars. ... more less
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- Also Known As:
- Kings Head Darlington
- Head Hotel King
- Hotel Kings Head
- Mercure Darlington Kings Hotel Durham