Spent two nights at hotel in September 2011, first room had only half an interior double glazed window, room noisy from road as a result and only hotel room where I have had to sleep in fleece and socks as so cold (radiator did not work either). Changed room next day (fully booked on first noght so could not help me! but then was embarrased by staff as I HAD paid for Bed, Breakfast and Dinner, but they wanted to charge me for the food, eventually resolved when I produced my booking form.
Poorly treated, no real apology and no compensation, not even as a good will gesture for everything that was wrong with the stay. Would not recommend this to anyone. The Dinner menu was good and staff pleasent but breakfast was a joke, asked for scrambled egg on toast and got a salty omelette which was inedible!
Sorry folks but look elsewhere is my advice, if you have to stay here then make sure you take your booking forms etc as proof of payment etc.More