We were in Taunton for one night so wants somewhere close to the town centre, so we chose the corner house. Having booked online via late rooms at a good rate we were hoping all would go without issue....we were wrong!
At check in, the hotel didn't have a record of our booking...however they did contact late rooms and get it sorted quickly. The receptionist showed us to our room, and as we passed the adjacent room a barking dog could be heard. The receptionist advised us that the dog shouldn't bother us but if it did to let her know. After being in our room for all of 5 mins, we decided we couldn't cope with a barking dog all night and so my partner headed off to reception to ask if we could have a different room. He came back to get me with a new key and we headed off to another part of the hotel. On entering the new room, we found there was already a couple in there- yes we walked in on them! Back to reception again, and a third room! This one was basic but ok. Bits of cleaning missed (coffee stains on skirting) and some out of date items in the 'for sale' basket.
Whilst the staff were apologetic, not a mention of compensation of any type-not even a complimentary glass of wine. Shame as that would have made us think differently about the place. Mistakes happen, and they are easy to rectify if you try!
- Official Description (provided by the hotel):
- Independently owned character hotel ideal for both business and leisure travellers. Within walking distance of the centre of Somerset's County town Taunton, this 45 bedroom hotel has been transformed to meet the demands of the modern day traveller. Late 2015 the complete refurbishment of the bar & restaurant has created a relaxed drinking and dining venue. Ideal for business or pleasure. Emphasis has been placed on developing a simple yet stylish and comfortable sleeping experience. All rooms have linen duvets, ample work space, refrigerators with complimentary bottled water and fresh milk, flat screen televisions and sparkling en-suite facilities. Free Wi-fi is available throughout the hotel. A flexible combination of meeting and eating rooms and excellent road and rail connections make the Corner House a convenient location for day and residential meetings. The hotel has on site car parking and is in an ideal location for visiting many of the nearby Somerset attractions or as a stopover en-route to or from the Cornish peninsula. ... more less
- Reservation Options:
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- Also Known As:
- Corner Hotel Taunton
- The Corner House Hotel Taunton, Somerset