I cannot sum up in 200 words how bad the experience of staying at The Corner House Hotel was. It was a shambles from the start. Booking online would not work, so we phoned and booked the room but it took two days and three phone calls to get a manual email sent as confirmation, continuously being told that the system was down. In the evening we had a table booked in the restaurant, we had to wait over 30 minutes to place our order and then another 20 minutes for our puddings to be brought out. We were the only people there so I am not sure why we were ignored. We stayed in the disabled room on the ground floor as my husbands weak chest cannot manage stairs. We were warned this could be noisy as it is by the reception upon booking. This was an understatement. The people walking up and down the stairs directly through and above our ceiling kept us up until 3am and then the staff were back at 6am for set up. We did not stay the second night because of this and were offered no refund. We were in a rush to get away as we had a long trip home and I left my make up set behind. It is three weeks later, with numerous phone calls and they will not send the make up back to me. The Post Office told them they could not send make up. Well, I called Royal Mail and it is fine to send it where nothing is in a pressurised container. The manager has yet to return any call on this and no doubt I will have to replace over £100 of items. This on top of the £150 we lost on leaving early is intolerable. The overall experience has been of stress, disappointment and considering we were staying there to attend a local funeral, the worst part of our time in Taunton.
- Official Description (provided by the hotel):
- Independently owned character hotel ideal for both business and leisure travellers. Within walking distance of the centre of Somerset's County town Taunton, this 45 bedroom hotel has been transformed to meet the demands of the modern day traveller. Late 2015 the complete refurbishment of the bar & restaurant has created a relaxed drinking and dining venue. Ideal for business or pleasure. Emphasis has been placed on developing a simple yet stylish and comfortable sleeping experience. All rooms have linen duvets, ample work space, refrigerators with complimentary bottled water and fresh milk, flat screen televisions and sparkling en-suite facilities. Free Wi-fi is available throughout the hotel. A flexible combination of meeting and eating rooms and excellent road and rail connections make the Corner House a convenient location for day and residential meetings. The hotel has on site car parking and is in an ideal location for visiting many of the nearby Somerset attractions or as a stopover en-route to or from the Cornish peninsula. ... more less
- Reservation Options:
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- Also Known As:
- Corner Hotel Taunton
- The Corner House Hotel Taunton, Somerset