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“Welcoming hotel” 5 of 5 bubbles
Review of The Corner House Hotel

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The Corner House Hotel
Ranked #13 of 17 Hotels in Taunton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Welcoming hotel”
5 of 5 bubbles Reviewed 27 December 2013 via mobile

Me and my mum and brother stayed in the hotel on Sunday 22nd of December as soon as we arrived after long journey reception staff were very welcoming . Am in a wheelchair the disabled room was huge guests get fresh milk in room with coffee also their is a snack bar in your room including little wines very reasonable price very clean rooms my mum and brother had compact room still very nice room even shampoo and soap in bathroom special needs room has wet floor shower definitel. Come again

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank skydivingA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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766 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (199)
Date | Rating
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English first
Hurstpierpoint, United Kingdom
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 24 December 2013

We stayed at this hotel for one night to attend a wedding at Taunton School. We arrived much earlier than check-in time and hadn't requested an early check-in yet the receptionist was very helpful and amenable and managed to get one of our rooms cleaned and ready so that we could change for the wedding. The 2 rooms were spacious and very comfortable with all expected equipment and extras. A couple of areas around the hotel looked a little tired and would benefit from redecoration. Breakfast choice was good and the 'full English' was very good. The central location of the hotel is very handy and I'd say that the hotel is reasonable value for money. I would definitely recommend The Corner House for a city visit.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GezzaWill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bishop, California
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 19 December 2013 via mobile

After reading some of the mixed reviews we have felt we have had to write a review something we have never done before we have just spent three days at the corner house where the staff we're pleasant and extremely helpful especially the young laddies on the reception the room was spotless the bathroom and bedding were immaculate and the breakfast was excellent with lots of choice and we are looking forward to staying here again

Stayed December 2013, travelled with friends
Helpful?
Thank laddie50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 15 December 2013

Arrived in a December evening getting dark after a long journey. I asked reception where the car parking was. Boy mumbled something to the effect that if I drive half a mile to a roundabout turn left or was it right I would find a public car park. I asked if there was any secure parking and received a barley incomprehensible answer to the effect NO. I eventually arrived to my room to find the window wide open and the room cold.Thankfully the radiator could be turned on and was warm.I asked if it was necessary to book for dinner and was advised in an "off hand" manner they were fully booked. No alternatives were offered.
Will I be back? absolutely not.
Would I recommend this hotel to anyone? NO which is a shame because it looks nice.

Room Tip: Choose a different hotel
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  • Stayed December 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank beaut s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHH01, General Manager at The Corner House Hotel, responded to this review, 16 December 2013
Thank you for taking the time to write a review on the Corner House Hotel, Taunton. It is clear that you do not have our usual guest experience and as such please accept our sincere apologies. Whilst we appreciate that it is a busy time of year with Christmas parties there is no excuse for not serving guests that are residents of the hotel. If the restaurant is full then we always offer room service to our guests. I have reviewed this today with our team to ensure that there is no repeat occurrence. Thank you again for bringing this matter to our attention. I do hope that you will give us the opportunity to redeem ourselves.
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Travellers are raving about these Taunton hotels

Cambridge, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 3 December 2013

As i was working in the area i choose the corner house as it was in a convenient spot . As the hotel was on a busy main road i asked if my room was at the back of the hotel as i was a light sleeper. The response was i don't know. i was then told i couldn't check in because 3 pm was check in time. it was 2.55. Not a nice welcome.
I booked a large room for £67 pounds although OK was very small as was the cooked breakfast i thought a slice of streaky bacon in a full English was a thing of the past.
On checking out of the hotel there was none of the normal things like was every thing ok.
I know the staff seem very young but some training on customer service wouldn't go a miss.
We will not be booking our staff into this hotel in the future.

Room Tip: Stay at another hotel
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  • Stayed December 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank beastment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHH01, General Manager at The Corner House Hotel, responded to this review, 16 December 2013
Thank you for taking the time to write a review on the Corner House Hotel, Taunton. It is clear that you did not enjoy our usual guest experience and please may I offer my personal apologies. Whilst there are some new team members on reception there is no excuse for not giving pleasantries and I have review this with our team today. Most of the time rooms are ready prior to 3pm so whilst our check in time is advertised 3pm if rooms are ready prior to this time then guests are more than welcome to check in. I will be reviewing this over the next few days. Thank you again for bringing this matter to our attention and we look forward to welcoming you both back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 2 December 2013

This is our second visit to this hotel which is a very convenient stop over for us on the way back from the west country. The hotel is generally very clean and tidy with a pleasant bar and restaurant area with a nice atmosphere. There is plenty of parking on site although entrance and exits are narrow, but after all it is an old building - take it slowly and its ok.
Both times we booked through booking.com. The first time we were given a reasonably good room in the annexe and expected something similar the next time having paid the same rate. On this second occasion we were given a room in the main building and it was VERY small. We were told we had booked a compact double which indeed on checking our booking, we had. However, in our view there is compact and compact, this room was really no more than a single with a small double bed squeezed into it. You could not walk around the bed not even at the foot of it, so beware when booking - it would be absolutely fine for a single person, so I believe there should be advice given when booking that these compact rooms are more suited to one person than to a couple. I have to say the hotel were good enough to move us to a larger room which was indeed very comfortable.
We also ate in the restaurant, where as stated there is a nice atmosphere, though service was a somewhat haphazard. We booked a table on our arrival and were told that we would not be able to have a table until 9.15 (very much later than we really wanted, but accepted it as they said they were very busy) though when at about 8.50 we went to let them know we were having a drink in the bar were a good number of free tables and we found we could go straight through. We ordered a bottle of wine which was brought to the table and left unopened - fortunately a screw top and we collected some glasses from another table as there were none on ours! The food was fine though my partners pie - though very tasty - was on the small side - as he described it, a 'pielet' rather than a pie. I had sausages which they specialise in and they were very good.
The following morning we had to wait a very long time to check out as the receptionist was busy with some other people who had just arrived. Not a problem really, but there was not an apology for keeping us waiting nor a question as to whether our stay had been good. A shame really as I think this could be a very good hotel but it is let down by the detail.

Room Tip: Beware if you are a couple that the compact double is very small and really only suited to a single...
See more room tips
  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Beauf0rt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHH01, General Manager at The Corner House Hotel, responded to this review, 16 December 2013
Thank you for taking the time to write a review on the Corner House Hotel Taunton. It was a pleasure to welcome you both however I apologise that the accommodation was not up to your expectations. We do promote our 'Compact Rooms' as being 12 Sq Metres however I am pleased that the team upgraded your room to one of our Large Rooms. I was pleased to hear that you enjoyed Wine & Sausage as an experience however do take on board your constructive comments. We have recently appointed a new Restaurant Manager and the team are currently undergoing one to one training which can only improve the guest experience. Thank you again for your constructive comments which are very much appreciated. We look forward to welcoming you both back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 November 2013 via mobile

Me and my hubby spent one night at the corner house in nov and thought it was fab we had booked into compact double room and after reading reviews we were expecting a broom cupboard but were pleasantly suprised at how roomy it actually was. Room was clean tidy and had plenty of facilities in it lovely to have fresh milk!! Staff helpful and welcoming and the breakfast was super would def stay again

Stayed November 2013, travelled as a couple
Helpful?
Thank Emma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHH01, General Manager at The Corner House Hotel, responded to this review, 16 December 2013
Thank you for your review on the Corner House Hotel Taunton. It was a real pleasure to welcome you both recently and we were pleased to hear that you enjoyed your stay with us. We have passed your kind comments around the team as it is very much appreciated. We look forward to welcoming you both back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Corner House Hotel

Property: The Corner House Hotel
Address: Park Street, Taunton TA1 4DQ, England
Region: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #13 of 17 Hotels in Taunton
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Corner House Hotel 3*
Number of rooms: 45
Official Description (provided by the hotel):
Independently owned character hotel ideal for both business and leisure travellers. Within walking distance of the centre of Somerset's County town Taunton, this 45 bedroom hotel has been transformed to meet the demands of the modern day traveller. Late 2015 the complete refurbishment of the bar & restaurant has created a relaxed drinking and dining venue. Ideal for business or pleasure. Emphasis has been placed on developing a simple yet stylish and comfortable sleeping experience. All rooms have linen duvets, ample work space, refrigerators with complimentary bottled water and fresh milk, flat screen televisions and sparkling en-suite facilities. Free Wi-fi is available throughout the hotel. A flexible combination of meeting and eating rooms and excellent road and rail connections make the Corner House a convenient location for day and residential meetings. The hotel has on site car parking and is in an ideal location for visiting many of the nearby Somerset attractions or as a stopover en-route to or from the Cornish peninsula. ... more   less 
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Also Known As:
Corner Hotel Taunton
The Corner House Hotel Taunton, Somerset

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