Spotlessly clean with friendly staff and plenty of car parking. Breakfast seemed to be an enhanced version of the normal HI Express offer which was a lovely surprise. Despite the closeness of the M5 it was very quietMore
- Free Wifi
- Free Parking
Spotlessly clean with friendly staff and plenty of car parking. Breakfast seemed to be an enhanced version of the normal HI Express offer which was a lovely surprise. Despite the closeness of the M5 it was very quietMoreShow less
Thank you Itinerantur17 for your kind review, i'm so pleased to hear you enjoyed your stay with us. As you mentioned we are quiet despite being conveniently located next to the m5. I'm sure the team will appreciate your positive comments and we hope to welcome you back soon.
Front Desk Manager
Made to feel very welcome at reception. Stayed here for 4 nights. Room very comfortable and spacious. Water hot, excellent shower. We felt that the food on offer in the restaurant could be so much better particularly as there is no competition near by.
Thanks Starfish1812 for your great review, i'm so pleased to hear you enjoyed your stay with us. Thank you for your feedback regarding the dinner menu, I am pleased to announce that we will soon be launching a new dinner menu!
We hope to see you again soon,
Front Desk Manager
Just completed our third overnight here while breaking up the annual long drive to Cornwall. The hotel is only a minute from the M5 and allows dogs to stay in some rooms so is perfect for us and always our first choice.
Rooms and public areas are always spotless and staff are very friendly & welcoming. The hotel has a small bar in the lobby and there is also a section with chocolate bars and other snacks for sale. Full breakfast is complimentary.
There is a large car park and you need to input your reg number onto a screen at Reception to log your visit. Remember to top up with fuel at the adjacent BP station to avoid the inflated prices at motorway services!
Stayed here for one night and if back in the area will definately stay again.
Fantastic friendly staff. Clean room and good size clean bathroom, Breakfast a little hectic as in a small area but nothing to moan about as we were not in a rush. Harvester restaurant 1 minutes walk away.
Great hotel at a great price in a great location.
Thanks Gill C for your great review. I will make sure to pass on your lovely comments to the rest of the team. We hope despite the busy breakfast you managed to have a good start to the day! We look forward to welcoming you back again soon,
Front Desk Manager
We stayed overnight with our dog. The staff were very friendly and welcoming and made us feel at ease with bringing the dog.
You can take the dog with you to the restaurant /bar, as long as you stay on the tiled area. There is an area at the side of the building to take the dog to the toilet. There is a dog litter bin there too.
We were not told about this though, we found it ourselves.
The room was clean and comfortable BUT the bathroom did smell a bit of urine.
With a dog you are put on the ground floor which is handy. Our room was clearly a disabled room as there were red cords and a wet room. Neither of these things a problem, just worth mentioning.
Over all we enjoyed our stay. The staff went out of their way to make us feel comfortable and we would definitely stay again.
Hi Natalie D!
Thanks for choosing Holiday Inn Express and letting us know how your stay went. I'm glad you found our staff to be attentive and our property being pet friendly worked well for your needs! Though you found our rooms to be clean and comfortable, I'm sorry about the unusual scent that Housekeeping may have missed to address. I'll share your feedback with them for improvements.
We'd love the chance to host you again soon!
Great stay here. We stayed in a family room and it actually wowed me on how large the room was. Great welcome, great stay, breakfast far too busy for the amount of guest. Seems they need more staff and a bigger seating area at breakfast but it didn’t upset out stay.
Great, great, great!!!!