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The Castle at Taunton
Ranked #7 of 17 Hotels in Taunton
Certificate of Excellence
Level Contributor
55 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Ok”
3 of 5 bubbles Reviewed 5 April 2012 via mobile

Its ok. On the plus side free wifi, very near the station (3.60 in a taxi) great breakfast. The room has a tv, kettle etc. On the not so good side, single bed, no duvet and generally a bit dated.

Stayed April 2012
Helpful?
2 Thank OJFUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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618 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
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English first
Chester England
Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 5 April 2012

A lovely gracious hotel with beautiful public areas and individual carefully designed period bedrooms. The rooms are spacious and comfortable and very nicely decorated and accessorised. The bathroom was nicely equipped and sizeable.
Downsides were that there was a lot of noise on Friday and Saturday nights from drunks outside also the restaurant has closed and there is only the brasserie which is not suitable for a more special meal.
Breakfast was the best I've had anywhere and was all well cooked and good quality.

Room Tip: Rooms overlooking the gardens are quieter
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Short-Haul-Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 2 April 2012

We have just returned from a long weekend at The Castle, and overall we had a very nice stay, but not without it's flaws. The building itself is stunning, and sitting out in the garden enjoying a drink on a sunny Spring evening was a welcome treat after our long drive down. Having read several reviews here advising that the hotel could be noisy I actually emailed the hotel directly to ask if it would be possible to put us in a quiet room as we were coming for a relaxing "get away from it all" break. Reception emailed me straight back (very good customer relations!) to say they would do all they can to ensure we had a relaxing time. So we weren't best impressed to be given a room on the first floor, just above the main hotel entrance, overlooking the car park and at the top of the main staircase that all guests use to move between floors in the hotel. Having experienced quite a bit of noise from the car park overnight, and on learning there was a wedding at the hotel on the Saturday we asked to be moved to a quieter room and the hotel were very obliging and moved us to the third floor. The room did still overlook the car park but was much quieter. Just a shame it was opposite the lift which was also incredible noisy! So if you are a light sleeper or after pure peace and quiet (as we were!) either check with the hotel this will be possible, or pack your ear plugs! Thankfully the hotel itself was pretty quiet, but had it been busy the noise would have been unbearable.
The location of the hotel was great and as others have said, the free car park is a brilliant bonus. The decor of the superior room was nice enough, and noticeably brighter than the standard room we were moved to on our second night, but would definitely echo the other reviews that the decor is looking very tired. In room facilities all very good though and no complaints with the accomoodation itself.
Breakfast was lovely, loved the fact all the produce was locally sourced, and the hotel's home made muesli is well worth a try! We didn't eat in the hotel restaurant, Brazz, but the couple who were checking out in front of us on Sunday morning were complaining about how awful it was.... all I can say is it looked nice enough, but looked more like a cafe you'd have lunch in than an evening meal place.
So whilst we did have an enjoyable stay, I'd exercise caution in booking The Castle depending on the type of trip you are looking for.

Room Tip: We ate in a restaurant close to the hotel on our first night - Wine and Sausage - and thought the fo...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kittenne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 31 March 2012

The hotel is clearly signed when coming in from the M5 and looks fabulous on arrival. I stayed for two nights and had a really comfortable time. It's very convenient for the town and has plenty of parking available. The entrance hall is impressive and the newly refurbished bar area mixes well with the more traditional decor of the entrance hall and impressive stairwell.

Having booked a Standard Room (rather than a Superior) I was pleasantly surprised at the high standard of decor - yes it was a little old fashioned but that sat well in the surroundings. It was, however, a little tired round the edges for the price charged - a broken tile in the bathroom, a missing handle on the wardrobe door, very clean but obviously well used bedlinen. The very comfortable armchairs had obviously been re upholstered recently. The bathroom was large and well appointed - although the bath water went cold very quickly and there were a few gurgles and splutters during the time it took to fill the bath.

I was very very warm throughout my stay - between seasons it's often difficult to get the temperature right in a room I know and it was very warm outside, but with building work going on over the road it was quite difficult to get the temperature right (sleeping with the windows open) and being able to have a lie in. I was woken both mornings by work going on. Something out of the control of the hotel but something to bare in mind if you want to stay in the near future and not check out til 11am.

The free Wifi was very useful and easy to connect to, a bonus when travelling for work or leisure. I rang down a couple of times to ask for fresh milk to make tea in the room and it arrived quickly both times. I can't comment on breakfast as I had early meetings both mornings so didn't have it either day.

F.Y.I. If asked if you'd like a paper in the morning it isn't free as I thought it would be - having travelled extensively in my experience it usually is in hotels of this standard - I was surprised to see a charge when I checked out.

I would happily stay again but would upgrade to a Superior room for a better standard of accommodation if I could - most staff were friendly and helpful, although some came across as a little aloof which really let the rest down.

Room Tip: Check if building work is still going on at the front of the hotel when you book - if yes, I would r...
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  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mavistwinkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
108 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 14 March 2012

Supposedly the Castle had a good reputation so decided to check it out as I was visiting relatives in area. Very old fashioned reception left me feeling remote from staff but, well, this is an old hotel.

My room, through the fire door from the lifts, was large enough and faced the front, with wisteria flowering in the windows. Fresh air essential as the room was so hot but with a bit of encouragement the windows opened. My room was old fashioned, and furnished that way - definitley nothing was up to date. The carpet was old and the piantwork chipped and jaded. The bathroom was clean and bright, by contrast, though still many years since a revamp.

Overall, the room was tired out and needed full refurbishing to get back to comfortable standard.

Breakfast was ok, food tasty enough and well cooked but trying to get service for another expresso was nigh on impossible, even thuogh the place wasn't busy. Overall I found a solid lack of interest from the staff.

Dined at next door restaurant, where the food was just ok, nothing to write home about.

pity really, the building is lovely and has great potential if it was refurbished to a decent standard - especially since they charge a solid price already.

Room Tip: rooms facing away from carpark would have less noise from departing wedding guests
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  • Stayed May 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravellerPete1475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England, United Kingdom
Level Contributor
190 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
4 of 5 bubbles Reviewed 5 March 2012

Hotel right in the middle of town, and with the bonus of having free parking.

Very nice friendly welcome from staff, and our dog was offered a bowl of water.

Lovely wide staircases to each floor, with grand furniture and large displays of beautiful fresh Lilly's. Lift available too.

Our superior room was set quite a distance from reception, through different corridors, which was the only problem, as we had our dog with us, and was a bit of a nuisance when she wanted to go out late at night or early morning!

The room was very good. Large comfy bed, tv with basic channels, tea and coffee, fresh or uht milk, only 1 packet of biscuits, hair dryer, towelling bath robes, shampoo and shower wash, turn down service, but no chocolate on the pillow! Free Wifi. The only comments I have is that I felt cold at night as there was only 1 blanket on the bed and a throw rather than a duvet which I would have preferred, and for our first night we had to share 1 bath and hand towel. We were tucked away in a corner so didn't experience the noise from other rooms that other reviewers have mentioned.

Breakfast was the best I have had at a hotel for a long time, and the awards they have won are well deserved! Where possible the food is locally sorced and organic, and a lot of the choices are homemade, such as the Museli, jams, marmalade and bread. Choice of porridge, kippers, smoked haddock and poached/ fried eggs to order, and other cooked items to help yourself to such as bacon, wonderful sausages, mushrooms, tomatoes, scrambled egg, all fresh and warm. Pastries, croissants, fruit salad, yoghurts and tasty fruit juices.

There is a very good bar area with plenty of seating and cosy alcoves.

I would definitely recommend this lovely hotel for a city stay or for exploring the area.

Watch out for the feral cats living in the wisteria outside!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luv2holidayinthesun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancs
Level Contributor
130 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 4 March 2012

This is an old hotel, a fine building and generally nice hotel. The rooms are comfortable enough but they certainly need a little updating- old tvs and furniture that has seen better days for starters. The service is good, though some staff can come across a little pretentious, you can handle that! The breakfast is excellent, great room, choice of food and is of high quality, backed up by friendly service- a real plus. It is situated in the heart of Taunton, has free parking so is well situated, and its decent value for money. Worth a visit.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LamcsMr-b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Castle at Taunton

Property: The Castle at Taunton
Address: Castle Green, Taunton TA1 1NF, England
Region: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Taunton
#3 Luxury Hotel in Taunton
#3 Family Hotel in Taunton
#8 Romantic Hotel in Taunton
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Castle at Taunton 4*
Number of rooms: 44
Official Description (provided by the hotel):
The Castle at Taunton, your hotel in the heart of Somerset. Whether you are exploring the finest landscapes of England's West Country, seeking a wedding or conference venue or looking for fun and exciting holiday activities for the entire family - The Castle Hotel offers unrivaled accommodation with plenty of warm, friendly hospitality to make your West Country business or pleasure visit memorable. ... more   less 
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Also Known As:
The Castle At Taunton Hotel Taunton
The Castle Hotel Taunton
The Castle Taunton
The Castle At Taunton Somerset

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