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“The gentleman on duty this particular evening was extremely...”
Review of Days Inn Taunton

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Days Inn Taunton
Ranked #15 of 17 Hotels in Taunton
Wellingborough
Level Contributor
5 reviews
4 hotel reviews
“The gentleman on duty this particular evening was extremely...”
Reviewed 14 June 2014

The gentleman on duty this particular evening was extremely helpful but contacting the hotel by telephone was a nightmare. No local number is provided and all calls are put through to the call centre who were less than helpful - it was located in America and they were not able to provide a local number. Communication was the most frustrating aspect of the trip. The bed, however, was very comfortable and the hotel represented good value for money.

  • Stayed June 2014, travelled on business
    • Cleanliness
Review collected in partnership with Days Inn

Helpful?
Thank maythorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicodemus11, General Manager at Days Inn Taunton, responded to this review, 25 June 2014
Thankyou fro your review , we do appreciate it ,and look at tackling any issues which we are notified about.

Its great to hear that our staff at the hotel were extremly helpful..

Im sorry you had communication problems, unfortunately phonecalls are directed to the central reservations before 3pm, We know its not ideal, and we are looking to see what we can do to address your concerns
Hopefully this wont stop you using us again, and we,ll see you again at Taunton
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354 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
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  • Any
English first
Crewe, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 June 2014

Before booking online we telephoned the hotel to enquire how to request a cot in the room for our 5 month old. We were told to make a note of it in the 'special requests' section on their booking form, so we did. On the morning of our stay we again telephoned the hotel to confirm that there would be a cot in our room, we were told there would be. As we arrived to check in at the hotel the manager saw our daughter and asked us if we'd like a cot in the room! Er... Yes!
When the cot finally arrived it was dirty and tatty and didn't come with any mattress or bedding (luckily we had brought a duvet with us as our daughter is a bit of a diva and won't sleep without it!). Had we not have brought the duvet the cot would have been unusable as there is a 'sticky up' part to the bottom of the cot.
On our return journey we stopped at the Bristol m5 days inn and had a much nicer cot complete with mattress and bedding.
The 2 stars are given for the shower which was much better than the Bristol shower!

Stayed June 2014, travelled with family
Review collected in partnership with Days Inn

Helpful?
Thank johnboy2507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicodemus11, General Manager at Days Inn Taunton, responded to this review, 14 June 2014
I,m sorry you were unhappy with the cot we provided on the day of your stay.

We do try and accomodate all requests, so it is good to add info to your booking to let us know
.
The cot is a new type and obviously you didnt like it , and its something I,ll have to look at.(it is new and clean) You were offered bedding etc, but you did say you didnt need it as you had your own?

Hopefully you,ll give us another try, and hopefully your experience will be better.

You don,t mention any other issues, so I am hoping everything else was to your liking.

I,m glad you like our powerful showers....very refreshing..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Taunton hotels

liskeard
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 June 2014

First time we have used a Days Inn but it won't be the last
The price the quality and quantity of accommodation and facilities are very good.
also the receptionist gave very good helpful service.
I am confident to include DaysInn in future room searches.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alan p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicodemus11, General Manager at Days Inn Taunton, responded to this review, 14 June 2014
Many thanks for your kind review of our hotel. It does show us we are doing things right, and I,m so happy that you will use Days Inn again..Thankyou
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Alfreton
1 review
Reviewed 10 June 2014

Stayed here as a family with small toddler, booked a family room. We arrived and got a room with a double, sofa bed and another room with twin beds. There was plenty of space for the travelcot, tea and coffee and toiletries provided. Good hotel for what we paid.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Rebecca G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicodemus11, General Manager at Days Inn Taunton, responded to this review, 14 June 2014
Thanks so much for your review..we are so glad you enjoyed your stay..Hopefully you will stay with us again the next time your down in Somerset. We look forward to seeing you.
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Shoreham
1 review
Reviewed 2 June 2014

The room was moderately tidy but suffered from long black hairs left in the bath and on several work surfaces.
Both at booking in and booking out there was no one on reception.
However, for the money paid, it was good value.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicodemus11, General Manager at Days Inn Taunton, responded to this review, 7 June 2014
Hello and thank you for your review. I do apologise for not being at the reception when you first came in ,some times we are called away, but there is a call buzzer to alert us to anyone who is waiting.
I am shocked to hear about the hair you found..we pride ourselves in that the rooms are spotless after every guest has checked out in readiness for the next ,so I,ll be looking into this to ensure it wont happen again. Hopefully you will give us another try, and your experience will be better on your next visit.
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Carmarthen, United Kingdom
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 June 2014

We booked this room purely based on price but were pleasantly surprised. The reception staff were very helpful and the room was clean, comfortable and very quiet, considering the motorway runs alongside.

Our only real complaint was about vehicle access but that's probably our fault for not checking the map before booking. This hotel is no doubt perfect if you're continuing on along the M5 but not great at all if you want to get in and out of Taunton.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heritage641
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicodemus11, General Manager at Days Inn Taunton, responded to this review, 3 June 2014
Thank you for your review.

We are glad you liked our prices, staff and clean rooms, it shows us we are doing our job properly. I am sorry to hear you had some issues getting to and from Taunton.
We are always here to help with directions, and advice, so hopefully if you stop again we can assist.
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Swadlincote, United Kingdom
Level Contributor
463 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
Reviewed 2 June 2014

Having stayed in many hotels ranging from the bottom to top levels I think for just being on the road travelling from A to B places like this can't be beaten. Space, parking, short walk from car to reception to room, zzzzzzzzzzzzzzzzzz.
The actual place, it is what it is, no frills simple room with a decent bed.
Is it a 4 start venue, no, definitely not, but I rate it as value for money, paid a little and got more as expected.

Room Tip: Take the back as usual with these type of places, away from the road
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spamobile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicodemus11, General Manager at Days Inn Taunton, responded to this review, 7 June 2014
Thank you for your review. Glad you liked us ,and what we offer. Hopefully we will see you again soon when your travelling this way again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn Taunton

Property: Days Inn Taunton
Address: Roadchef Motorway Svc Taunton Deane Motorway Services Area M5 | M5 Southbound Trullm, Taunton TA3 7PF, England
Region: United Kingdom > England > Somerset > Taunton
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #15 of 17 Hotels in Taunton
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn Taunton 2*
Number of rooms: 11
Reservation Options:
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Also Known As:
Days Inn Taunton Somerset

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