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“One of the better Holiday Inn's in the UK”

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Holiday Inn Taunton M5, Jct. 25
Ranked #14 of 17 Hotels in Taunton
United Kingdom
Level Contributor
798 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
“One of the better Holiday Inn's in the UK”
Reviewed 29 February 2012

This is what a Holiday Inn should, and used to be like. Modern clean room and great service.
All too often, Holiday Inn's are very dated and dirty, but this one restores your faith in the brand.
Great location if you're traveling to / from Cornwall.

Room Tip: avoid overlooking the next door petrol station
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  • Stayed February 2012, travelled on business
    • Value
    • Location
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Helpful?
Thank UkSil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 1 March 2012
Thank you sincerely for putting fingertip to keyboard and posting a review.
Your comments have made my team and I feel great today - and you can be sure that we will be carrying on our efforts to ensure each and every one of our valued guests feels the same way you do.

Thank you again - it's very kind of you to take the time.

Chris
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (106)
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English first
Newbury, United Kingdom
1 review
Reviewed 21 February 2012

I recently stayed in this lovely Hotel with a business colleague ahead of a busy training day nearby - the hotel is situated very conveniently off the M5 and really easy to find.
The lobby area was spacious, modern, and welcoming. My bedroom was spotless, the bed really comfortable ( lovely pillows!). It was lovely to have a bath robe too and really good quality toiletries. What I enjoyed most of all was the service - the restaurant staff were all so very kind in the evening and at breakfast - everyone was relaxed, welcoming and instinctive, they seemed to genuinely take care of us. Well done to everyone working there - top marks well deserved! I look forward to returning.

  • Stayed February 2012, travelled on business
    • Value
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Helpful?
Thank Miriam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 1 March 2012
Thank you so much - it is wonderful to hear that our warm and friendly approach really came across.

Can't wait to look after you again!

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
159 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 21 February 2012

We had a lovely weekend staying at this hotel, we booked a weekend break which included dinner on the first night and breakfast both mornings. We had a really big room which had the twin beds made up as a double so it was enormous. The staff are all very nice at this hotel, really friendly, polite and professional. We have stayed here before and they seem to change the restaurant menu every couple of months. The food for both restaurant and bar menu was much dearer this time and expensive. On the second night we walked down to the Harvester as it was approx a 5 minute walk, we had a very good meal, excellent prices and very reasonable drinks as well, we saved a fortune by doing this. The Harvester was packed where as the restaurant in the hotel was practically empty. Given the financial situation at the moment, you think the holiday inn would be more reasonably priced for food and drinks i.e. a med white wine and lemonade is approx £6 - £7 in the Holiday Inn as opposed to £3.50 in the Harvester.

The breakfast at the Holiday Inn is absolutely fantastic and as our weekend break was a really good price we had a very enjoyable trip and will certainly go again but we wont be buying drinks or food at the hotel. I guess they rely on the corporate clients paying this prices.

Using the pool and gym is another good point. The

  • Stayed February 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank holidaymad49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 1 March 2012
Thanks for taking time out to post a review, great to hear that you had such a nice stay.

Your feedback is brilliant, and I now have some special meal deal vouchers for sale at Reception where you can pre book a three course meal in our Restaurant (including a couple of drinks) for only £25. Please be sure to ask the next time you check in with us!

Many thanks again - and hope to see you soon.

Chris
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Shaftesbury, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 February 2012

A very spacious, well maintaned, clean and modern hotel located very conveniently just off the Taunton M5 junction and the main route into town with really friendly staff (thankyou Luke!) who made us feel very welcome and looked after when needed. Restaurant very quiet and a little pricey but good quality cuisine, with very prompt and friendly service. Modern and first rate leisure suite with heated indoor pool and really well equiped spacious fitness room free for all to use, again staffed by friendly and helpful people and with a small on-site and useful shop for the things you may have forgotten. Our checkout time was extended without quibble and at no charge (thankyou again Luke!) which went a long way towards solving a few problems for us and making our stay such a memorable experience at a truly affordable price. A big thankyou!

Room Tip: ASk for a room close to the main entrance if you have any mobility problems.
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  • Stayed January 2012, travelled with family
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Helpful?
Thank 1000PLUSHOTELS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 21 February 2012
Well.....this is Lukes second (and third) mention on tripadvisor.

All the adulation will go to his head!

Seriously though, Luke, and the rest of my Reception team are fairly new into their roles at the hotel. All are there because they have a real desire to help our guests wherever possible and ensure that their stays are made even more memorable. A helpful, friendly Reception team is so important and it is great to hear they are doing a good job!

Thank you so much
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Ringwood, United Kingdom
1 review
Reviewed 15 February 2012

One of the other reviewers mentioned the staff and I agree totally, very helpful and friendly. It really made it a very pleasurable stay. I was looking for a functional night stop over on a work trip. I felt we got that and more. Food was fine, environment worked well. Location spot on and the leisure offer a real plus. Had a great nights sleep. The room worked really well. Maybe not the newest decor but all very clean and well kept. It fulfilled all the function I was hoping for, but did it in something approaching a homely way, well done to all the staff. I look forward to another chance to stay

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Tedfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 21 February 2012
Thank you

My team work hard to ensure that we keep that homely feel at the top of our agenda. Staying at a Holiday Inn means you can be assured of safety and quality. Here at the HI Taunton it's the team that make sure that you also get a warm welcome and the hospitality you'd expect at a small B&B.

I hope that we see you again the next time you need a home from home!
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Heathfield, United Kingdom
Level Contributor
221 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 12 February 2012

This is a modern Holiday Inn with an open planned reception and bar area. I stayed here because it was close to where I was working the next day.
The general state of decoration and cleanliness of hotel was good. My room was clean, well maintained and comfortable and I had a good night's sleep.
The open plan reception/ bar had several groups having meetings, which seems popular. But for me the area doesn't work as somewhere to sit and enjoy a quite drink before dinner, which is what I wanted to do.
The food was fine and the service friendly. Breakfast is a self service buffet with a large choice.
Over all, nothing is great here but nothing is bad. I am sure I will be back to stay again.

  • Stayed February 2012, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank purpleTerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 21 February 2012
Thanks so much for taking the time to post a review.

I am so pleased you enjoyed your stay - and would love to meet you the next time join us. The Lounge/Restaurant area is extremely popular for meetings during the day, but I know what you mean about it not being perfect in the Evening.

I am investing in some fixtures and fittings to try and give it a little more evening ambience, and would love to know your thoughts.

See you next time!
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High Wycombe, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 February 2012

Stay here about twice a year to break up the journey from home to Cornwall. Food is usual holiday inn basics, rooms could do with a refurb (although they're not bad, just a bit dated) but the staff are wonderful. All have personality, will sort problems straight away and are cheerful and chatty. Well done!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KandS260909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 21 February 2012
Thank you for your kind review.

Its delightful for me to pass on your comments to the team. It certainly appeared to make them even more cheeful - if only I could get a word in!

We have just commenced an annual program of bedroom painting - with the first six being done last weekend. Its certainly given them a lift and we will continue working hard to keep the whole place as up to date as we possibly can.

Thank you again - it's a long trip to Cornwall and just really pleased that we help you to recharge!
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Additional Information about Holiday Inn Taunton M5, Jct. 25

Property: Holiday Inn Taunton M5, Jct. 25
Address: Deane Gate Avenue, Taunton TA1 2UA, England
Phone Number:
Region: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 17 Hotels in Taunton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Taunton M5, Jct. 25 3*
Number of rooms: 99
Official Description (provided by the hotel):
Holiday Inn Taunton in Somerset is ideally located for both business and leisure guests, conveniently located at J25 off the M5, on the edge of Taunton near the Somerset County Cricket Ground. Taunton, nestling on the banks of the river Tone, is the gateway to Devon and half way house to Cornwall. Bridgwater, Wellington and other parts of Somerset are all within easy reach. Nearby attractions are Dartmoor and Exmoor with 14 areas of natural beauty and over 600 miles of dramatic coastline. The Holiday Inn Taunton has a Spirit club with indoor 15 metre swimming pool, sauna, solarium and fully equipped gym.This Somerset Hotel has 99 air conditioned bedrooms including wheelchair accessible rooms and 24 hour room service. Our large lounge area, which serves a wide selection of food and beverages, is ideal for informal meetings or just relaxing. (Under 12s Stay & Eat Free) With 12 conference rooms that can accommodate from 2 - 280 delegates in purpose built air conditioned rooms with high speed internet access suitable for meetings, training, presentations, banquets, weddings, reunions & parties. We also have external team build areas. Holiday Inn Taunton has ample free parking and is suitable for coaches. ... more   less 
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Also Known As:
Holiday Inn Taunton m5, Jct. 25 Hotel Taunton
Taunton Holiday Inn
Holiday Inn Taunton M5, Jct. 25 Somerset

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