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Holiday Inn Taunton M5, Jct. 25
Ranked #14 of 17 Hotels in Taunton
Reviewed 31 October 2013

I stayed for 5 days during work in the area. The hotel staff were all brilliant, polite & friendly. The manager was exceptional and made us all feel very relaxed and welcome.
The rooms were good and the bathrooms were clean & stylish.
The food was great and hospitality was professional.
Would recommend to anyone staying in the area,

  • Stayed: July 2013, travelled on business
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Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this reviewResponded 12 December 2013

It's a great feeling for the team whenever we get such a fantastic review - but especially so when it's from someone who has stayed with us for quite a few nights.

Thank you so much - I look forward to passing on your comments to the team!

See you next time.

Chris

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Reviews (663)
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350 - 356 of 663 reviews

Reviewed 31 October 2013

Stayed here for overnight business stop on way to West Country.

Good location just off M5 although also downside as my room was very noisy and metres from the motorway. I could hear the traffic although it does calm down late at night it is not ideal despite double glazing. Parking close to reception not easy as shared with health club which has pool and gym and was quite busy when i arrived around 8pm so had to walk a little way in the rain with all my stuff. Lots of cars parked on street outside I guess as nearer than car park.

Comfortable room bit dated but clean with kettle, iron but no free wifi. Internet had to be paid for and quite expensive for only 1 hour or 4 hour chunks. 3g signal on my O2 mobile was quite weak for data but calls and texts fine.

Food was good, staff polite and seemed professional. Room service took a little longer than expected and some food ordered was omitted without explanation but not charged for and main course was missing items as described in the menu but full charge applied and no explanation or alternative offered - only realised whilst eating it. Breakfast usual buffet which was fine but music quite loud and seating allocated which is a little annoying when only 3 or 4 people there.

All I want is quiet room, free wifi and decent room service on my brief business stays. So in that light, below average because of the little niggles and will try somewhere different on my next trip down that way.

Room Tip: Ask for quiet room away from motorway if noise bothers you,
  • Stayed: October 2013, travelled on business
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Thank dugongs2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this reviewResponded 7 November 2013

I am so sorry that we have not quite hit your expectations on this visit.

I do hope that you will give us another chance to get it just right for you. Call me personally on 07736746098 to make your reservation.

Kindest Regards

Chris

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Reviewed 30 October 2013

Stayed for couple of nights and no complaints, didn't have any meals, thought breakfast quite expensive though probably average for a hotel breakfast. Room was fine and pool a plus, only negative it was let down by no free wifi. Will certainly return as felt good value overall.

  • Stayed: October 2013
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Thank Sofar46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this reviewResponded 12 December 2013

Thank you for taking the time to post a review.

It's great to hear that you look forward to returning and we look forward to welcoming you back!

Chris

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Reviewed 29 October 2013

Stayed 2 nights with my 2 children - age 5 years and 5 months, and my friend with her 7 year old, whilst visiting family nearby. A family suite was big enough for us all (incl. travel cot) and was very clean and comfortable. The staff in the hotel were fantastic, very child friendly - especially the waitresses and waiters in the restaurant, they made eating there with children actually enjoyable! Breakfast offered a very good selection and the kids loved the 'make your own' pancakes. Dinner was rather pricey however with the 'kids eat free' it evened the bill out to an acceptable level. There were games to play in the bar area to keep the kids amused and the swimming pool was an added bonus. I would highly recommend this hotel especially if you have children (including babies!) and can't thank the staff enough for making it that extra bit relaxing.

  • Stayed: October 2013, travelled with family
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1  Thank MrsCLE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this reviewResponded 7 November 2013

I am so pleased to read your comments.

It is so important to us that our guests can relax and be themselves, even with the kids around!

We are so happy that you all enjoyed yourselves and hope to see you again many times as your families grow over the years.

Thank you for such a nice review.

Chris

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Reviewed 28 October 2013

This stopover was en route to Tiverton after a day out on the Cambrian Rally in North wales.
Welcome was warm and very friendly and the booking in process was swift and efficient. Receptionist did good job in selling me an evening meal reservation and breakfast but to be honest not difficult.
Room was spotless and just what I needed after over 5 hours of driving, warm, welcoming and above all comfortable.
Having booked on the Booking.com website got a really good deal at £64 plus £10.95 for breakfast which I probably would not have had if I had paid full price for the room.

  • Stayed: October 2013, travelled solo
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1  Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this reviewResponded 7 November 2013

Wonderful to hear that you had such a great time with us.

Warm and Friendly is just what we aim to be, see you next time.

Chris

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Reviewed 23 October 2013

Breakfast was not included and was expensive. Breakfast was stressful as we were put right in the way of the waitress diving out tea and coffee and the host receiving the breakfast customers, even though there were plenty of other tables. Plus point was the pool.

  • Stayed: September 2013, travelled with family
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Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this reviewResponded 7 November 2013

I am so sorry that your breakfast was anything other than relaxing. We aim to have the best breakfast around so I would love for you to come back and enjoy one on me next time.

Just give me a call on 07736746098 when you are next planning a visit.

Chris

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Reviewed 21 October 2013

Stayed 2 nights at this hotel - Room and bathroom clean and well appointed. Staff generally are helpful and cheerful. Breakfasts were very good but not terribly impressed with dinner. Menu not extensive and wine list was too expensive.

Room Tip: Strangely shaped building with branches off a central hexagon or octogon.Any room away from the car...
  • Stayed: September 2013, travelled as a couple
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Thank macca044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this reviewResponded 7 November 2013

Great to hear that you enjoyed your stay. We are working really hard on further improving our Dinner offering and indeed have a new menu being launched next week.

I do hope that you come back soon and try us out again. I would be happy to buy you dessert!

Chris

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Additional Information about Holiday Inn Taunton M5, Jct. 25

Address: Deane Gate Avenue, Taunton TA1 2UA, England
Phone Number:
Region: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 17 Hotels in Taunton
Price Range: £71 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Taunton M5, Jct. 25 3*
Number of rooms: 99
Official Description (provided by the hotel):
Holiday Inn Taunton in Somerset is ideally located for both business and leisure guests, conveniently located at J25 off the M5, on the edge of Taunton near the Somerset County Cricket Ground. Taunton, nestling on the banks of the river Tone, is the gateway to Devon and half way house to Cornwall. Bridgwater, Wellington and other parts of Somerset are all within easy reach. Nearby attractions are Dartmoor and Exmoor with 14 areas of natural beauty and over 600 miles of dramatic coastline. The Holiday Inn Taunton has a Spirit club with indoor 15 metre swimming pool, sauna, solarium and fully equipped gym.This Somerset Hotel has 99 air conditioned bedrooms including wheelchair accessible rooms and 24 hour room service. Our large lounge area, which serves a wide selection of food and beverages, is ideal for informal meetings or just relaxing. (Under 12s Stay & Eat Free) With 12 conference rooms that can accommodate from 2 - 280 delegates in purpose built air conditioned rooms with high speed internet access suitable for meetings, training, presentations, banquets, weddings, reunions & parties. We also have external team build areas. Holiday Inn Taunton has ample free parking and is suitable for coaches. ... more   less 
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Also Known As:
Holiday Inn Taunton m5, Jct. 25 Hotel Taunton
Taunton Holiday Inn
Holiday Inn Taunton M5, Jct. 25 Somerset

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