We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Holiday Inn vs Express by Holiday Inn (next door)”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Taunton M5, Jct. 25
Ranked #14 of 17 Hotels in Taunton
Nottingham
Level 6 Contributor
142 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Holiday Inn vs Express by Holiday Inn (next door)”
Reviewed 28 May 2014

Frequently stay in the area, so pluses and minuses for each, so for the Holiday Inn against the HI Express:-

- on site restaurant ( have to eat at the calorie laden Harvester if @ Express, or take advantage of the Pot Noodle display) with full service for meals and breakfast
- on site gym
- free unregulated parking (Gestapo like out sourced monitoring @ HI Express that stings the unwary traveller for crazy sums if not savy enough to log at reception for full duration of stay
- nice touch with drinks and fruit next to reception for the traveller in a hurry
- friendlier staff

Negatives...

- over £10 for overnight Internet access....free of charge @ HI Express....in 2014 guests should not be paying for wi-Fi in their room
- +30% more expensive than HI Express, so consider the b/fast need etc

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phileasfoggtmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

628 reviews from our community

Traveller rating
    175
    235
    123
    51
    44
See reviews for
149
156
30
204
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Any
English first
London, United Kingdom
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 May 2014 via mobile

I am a regular with IHG and like staying with them. I arrived late and the service was good with a quick meal at the bar. Service was swift which was exactly what I needed. The room was fine and clean and I could have bought the whole family to stay in the extraordinarily large bed.

My biggest complaint is that they want me to charge me for wi- fi. I just can't accept that these days. Also to be told it would be free later in the year was of no use to me that night.

Also was a nice touch for take away tea on the way out.

Stayed May 2014, travelled on business
Helpful?
Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bishop Auckland
Level 5 Contributor
82 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 24 May 2014

My wife and I stayed again at the Holiday Inn at Taunton. Before we arrived, I telephoned the hotel to ask for a room on the ground floor as I have mobility problems. I was told that this was OK and that the recepyionist would leave a note on my file so that room 1 if possible would be allocated as it was the closest to reception on the ground floor. When we arrived we had been allocated a room on the 1st floor, so I mentioned the conversation i had had and a ground floor room was found (room 9). It was perfectly adequate, but it showed that I had wasted my time telephoning in advance.
We didn't eat at the hotel, with the exception of breakfast, and the hotel never during pur four day stay had any croissants available and on the last day also had no Greek yogurt which was advertised as being available. We have stayed there before and on this occasion our stay was not as enjoyable as on the previous occasion.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon2512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 8 September 2014
Dear Jon2512,

Thank you for your recent stay with us and reviewing our property. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am glad to know that you have found your room perfectly adequate.

I am sorry that your stay was negatively affected by the room location. We also regret you found you restaurant experience less than satisfactory.We greatly appreciate your feedback as this gives us an avenue to improve on what we can offer to achieve 100% guest satisfaction.

Again, thank you and we hope to have an opportunity to serve you again.

Best Regards,

John O
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
1 review
Reviewed 12 May 2014

A very good standard of comfort and cleaniness. Friendly and helpful staff. Good food and much appreciated complimentary coffee and cookies. Customer service was outstanding, particulary the efforts of the manager to sort out the problem when an iconsiderate driver blocked us in at the car park. Would be very happy to stay there again.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Delith T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 May 2014 via mobile

Just returned from one night's stay at this hotel and can't fault the service we received. Nothing was too much trouble and the manager and staff gave a great welcome. The free drinks/cookies on arrival and also chocolate/fruit as we left was great. We had a bit of a problem on Saturday when our coach was unable to get out of the car park (due to an arrogant user of the gym who couldn't be bothered to park in the designated car parking spaces!). The hotel was prepared to organise taxis to get us to our concert. However, the car driver returned to his car after delaying us for 45 minutes and we were able to get on our way. Food was excellent and enjoyed a snack on Saturday night and an excellent, leisurely breakfast on Sunday morning. Would definitely return to this hotel and also recommend it to others.

Stayed May 2014
Helpful?
Thank GillP9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level 5 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 May 2014

Stayed for a couple of nights in business.

Room was clean and beds relatively comfortable. However, right next to the head of the bed there was a connecting door to another room , and I could hear everything from the room next door - it was so bad that I was kept awake by the snooring of my neighbour. Mixture of poor design - having the door right by the bed -and inadequate soundproofing.

Not sure if all the rooms are like this, but if so it would put me off staying again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DMEtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 16 May 2014
Dear DMEtraveller,

Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the noise. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Taunton hotels

Ashford, United Kingdom
Level 6 Contributor
136 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 1 May 2014

I have used this hotel regularly and found the standards to be consistently high. Clean and comfortable rooms. Bright and pleasant staff who always want to help. Breakfast is a wonderful choice with some of the best bacon I have tasted. Dinners tend to follow the usual HI standard un imaginative but safe choices! There is also a health club. My one adverse comment is the cost of wi fi ! Most hotels, I use, include it free.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marc W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Taunton hotels
0.1 mi away
Holiday Inn Express Taunton M5 Jct 25
2.0 mi away
The Corner House Hotel
The Corner House Hotel
#13 of 17 in Taunton
802 reviews
4.6 mi away
Days Inn Taunton
Days Inn Taunton
#15 of 17 in Taunton
364 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
The Castle at Taunton
The Castle at Taunton
#7 of 17 in Taunton
645 reviews
1.7 mi away
The Mount Somerset Hotel
0.2 mi away
Travelodge Taunton
Travelodge Taunton
#8 of 17 in Taunton
183 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Taunton M5, Jct. 25? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Taunton M5, Jct. 25

Property: Holiday Inn Taunton M5, Jct. 25
Address: Deane Gate Avenue, Taunton TA1 2UA, England
Phone Number:
Region: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 17 Hotels in Taunton
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Taunton M5, Jct. 25 3*
Number of rooms: 99
Official Description (provided by the hotel):
Holiday Inn Taunton in Somerset is ideally located for both business and leisure guests, conveniently located at J25 off the M5, on the edge of Taunton near the Somerset County Cricket Ground. Taunton, nestling on the banks of the river Tone, is the gateway to Devon and half way house to Cornwall. Bridgwater, Wellington and other parts of Somerset are all within easy reach. Nearby attractions are Dartmoor and Exmoor with 14 areas of natural beauty and over 600 miles of dramatic coastline. The Holiday Inn Taunton has a Spirit club with indoor 15 metre swimming pool, sauna, solarium and fully equipped gym.This Somerset Hotel has 99 air conditioned bedrooms including wheelchair accessible rooms and 24 hour room service. Our large lounge area, which serves a wide selection of food and beverages, is ideal for informal meetings or just relaxing. (Under 12s Stay & Eat Free) With 12 conference rooms that can accommodate from 2 - 280 delegates in purpose built air conditioned rooms with high speed internet access suitable for meetings, training, presentations, banquets, weddings, reunions & parties. We also have external team build areas. Holiday Inn Taunton has ample free parking and is suitable for coaches. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Odigeo, Hotels.com, Priceline, Superbreak UK, TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your Holiday Inn Taunton M5, Jct. 25 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Taunton m5, Jct. 25 Hotel Taunton
Taunton Holiday Inn
Holiday Inn Taunton M5, Jct. 25 Somerset

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing