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“Mainly just about ok”

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Holiday Inn Taunton M5, Jct. 25
Ranked #14 of 17 Hotels in Taunton
Plymouth, United Kingdom
Level 6 Contributor
114 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
“Mainly just about ok”
Reviewed 15 June 2009

Handy for the M5.
Reception/bar area quite pleasant and comfortable. White wine by the glass was poor quality, not properly chilled, and very over-priced.
Bedroom pleasant enough - just a typical chain-hotel room. Big problem was the aircon. Noise from the motorway meant we didn't want windows open at night (and anyway, they only open an inch or so) but aircon very inneffective which meant room was hot and stuffy.
Breakfast ok - relatively limited selection compared to Hilton for example, but ok.
Bottom line is it's a 1980's chain hotel, by the side of a motorway. Handy stopover but not somewhere you'd aspire to stay!

  • Stayed May 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeC_2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TNTSSGM, Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 23 March 2010
Dear London PNL

Thank you for taking the time to feed back to us following your recent stay at the Holiday Inn, Taunton. It is always a pleasure to read such kind comments.

I have been passed these comments onto my entire team as I sure they will be as proud of them as I am.

Please do let me know when you are next visiting the hotel as it would be great to personally welcome you to the hotel.

I look forward to welcoming you back to the hotel in the future and if in the meantime I can be of help or assistance, please do not hesitate to contact me.

Kindest regards




Margaret Coffey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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638 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Buckinghamshire, United Kingdom
Level 6 Contributor
164 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 21 May 2009

This hotel is tired and not good value. The rooms are in need of refurbishment - the TV didn't work and clearly hasn't for a while. I suspect that other guests couldn't be bothered to complain. The staff are friendly enough but they aren't well managed. Breakfast starts at 6.30 but it took over 10 minutes for anyone to offer me a cup of coffee - it took until 6.45 for the hot food in the breakfast bar to appear. The rooms at standard rate are not cheap and I would prefer to stay at a travel lodge at less than half the price

  • Stayed May 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank servicechampion2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 6 Contributor
489 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 12 April 2009

Easy to find for tired bank holiday travellers... an amazing check-in (fast, friendly, accurate and welcoming)... quality room service in the evening... comfortable, clean room... on-time wake-up call... great breakfast in the restaurant with a wide selection of food... fast, efficient check-out.

You can always trust a Holiday Inn!

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FridaysChild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, UK
Level 6 Contributor
112 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 10 April 2009

It's Easter holidays at the moment, and the kids and I had decided to tag along to Somerset (Taunton) for the 2 days he was there. We chose the Holiday Inn Express, as this was a last minute booking, and the hotel did not disappoint!

The hotel is located in a business park, off the M5 motorway (can't hear the road nearby), and I am very impressed with the hotel staff's efforts to keep the kids entertained during the holidays. They put on an Easter egg hunt, colouring competition, card making kits, board games in the communal bar area and more! It definitely kept my two kids entertained for the days we were there.

The rooms at this hotel was adequate. It had a double room, with the sofa bed turned up to accomodate for two children. The rooms were clean. There was a Spirit gym chain onsite, which had a swimming pool, which was free for use to hotel guests.

The hotel staff were friendly.


Definitely a good hotel to stop over.

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, England
Level 5 Contributor
59 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 1 April 2009

The reviews for this hotel have been a bit mixed but we found it fully met our expectations for a comfortable stopover on our journey. We had a clean comfortable room & bathroom with normal Holiday Inn set up. Check in efficient. Breakfast was fine. Good value with some of the offers on at the moment.

We enjoyed the pool, a good size though only 1.2m deep. Also a hot tub and big gym.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gbgeebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidderminster, Worcestershire
Level 6 Contributor
171 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed 3 February 2009

Sunday in UK hotels is a bit of a dismal experience. This was no exception. Few staff around and a sense of gloom. I asked for a quiet room and as the room booked for me was close to the motorway slip road they gave me another. I'd just settled in when a family arrived next door and could be heard through the walls. I got myself moved bacjk to my original room, but since there were only about thirty people staying in a hotel with 100+ rooms, I don't see why we couldn't all have quiet rooms!

The biggest rip-off so far as I'm concerned, was my deli cheese and pickle rustic roll served with a handful of crisps. This ghastly roll wasn't big, had a huge spread of cheap pickle inside and a little grated cheese....and I mean little. Gievn that this must have cost £1 max to produce, I was amazed that Holiday Inn can charge £7.25 for it. Not a single decent ingredient!!!!!!! As for wine, don't pay their extortionate prices, buy a bottle at Costcutter just around the corner. You'll be doing yourself a favour.

Breakfast surprised me for a UK hotel, because it was quite good, recently cooked and well-presented.

Don't think I'll stay again though. Last time I was in Taunton I stayed at Express by Holiday Inn nearby - a much better experience.

  • Liked — Decent room
  • Disliked — Being ripped off for a cheap cheese and pickle roll
  • Stayed February 2009, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgnorth, United Kingdom
Level 4 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 December 2008

Built on a retail / business park amongst offices, a supermarket, bowling alley, cinema, etc. This purely functional hotel is on a major motorway junction with most places in the southwest of England within easy reach.

But, it must rank alongside its low budget cousins as a classless, characterless, almost sterile type of hotel that can be found up and down the length of the country.

The public areas are nicely decorated and comfortable.
The bedrooms are adequately sized and include all the modern conveniences a guest might expect.
The leisure faculties (pool, spa, gym and sauna) are clean, well maintained and very relaxing.
The staff are courteous and go about their duties diligently.

But surely there is more to a break from home than this pre-packaged, mass-produced product. Isn’t it nice to stay somewhere with a little more charm in the décor, a little something different on the dinner menu or a view from your room of trees and a slight glimpse of our lovely countryside. Who cares if the shower drips or the wardrobe door squeaks, surely a small risk to take for individuality.

  • Liked — Close to where we needed to be
  • Disliked — Characterless
  • Stayed November 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank RoamingWolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Taunton M5, Jct. 25

Property: Holiday Inn Taunton M5, Jct. 25
Address: Deane Gate Avenue, Taunton TA1 2UA, England
Phone Number:
Region: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 17 Hotels in Taunton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Taunton M5, Jct. 25 3*
Number of rooms: 99
Official Description (provided by the hotel):
Holiday Inn Taunton in Somerset is ideally located for both business and leisure guests, conveniently located at J25 off the M5, on the edge of Taunton near the Somerset County Cricket Ground. Taunton, nestling on the banks of the river Tone, is the gateway to Devon and half way house to Cornwall. Bridgwater, Wellington and other parts of Somerset are all within easy reach. Nearby attractions are Dartmoor and Exmoor with 14 areas of natural beauty and over 600 miles of dramatic coastline. The Holiday Inn Taunton has a Spirit club with indoor 15 metre swimming pool, sauna, solarium and fully equipped gym.This Somerset Hotel has 99 air conditioned bedrooms including wheelchair accessible rooms and 24 hour room service. Our large lounge area, which serves a wide selection of food and beverages, is ideal for informal meetings or just relaxing. (Under 12s Stay & Eat Free) With 12 conference rooms that can accommodate from 2 - 280 delegates in purpose built air conditioned rooms with high speed internet access suitable for meetings, training, presentations, banquets, weddings, reunions & parties. We also have external team build areas. Holiday Inn Taunton has ample free parking and is suitable for coaches. ... more   less 
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Also Known As:
Holiday Inn Taunton m5, Jct. 25 Hotel Taunton
Taunton Holiday Inn
Holiday Inn Taunton M5, Jct. 25 Somerset

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