I've read the last review and had a frighteningly similar experience with a large party where we had to be away early and they refused to put milk out for us just for cereal. This place brands itself as a hotel but I would describe it as a very nice guest house. From the outside, it doesn't look particularly inviting but my fears were quelled once inside when I saw the rooms which were very nice and spacious. It is centrally located and handy for all amenities. It has limited parking spaces, but we managed to get a space without too much difficulty. The girl on the desk was very pleasant. That's where the positives stopped really. Our party accepted that an early start would mean no cooked breakfast. Even proper hotels would struggle to do this. But to refuse milk for cereal or even try to help us? This 'hotel' is a 2 star 'hotel'....it's not difficult to see why. Avoid unless you don't have an early start and can fit in around the chef's working hours, or are happy to take your own breakfast. I will never stay at this guest house again and will certainly put all my business friends off it at every opportunity. Customer service ? Zero stars.
- Official Description (provided by the hotel):
- Victorian Family Owned Hotel well located in the Town Centre. Built in the 1850's the hotel has retained many gothic features including arched doorways, stained glass windows and a fine oak staircase.The well proportioned bedrooms all en-suite are tastefully designed for your comfort whether corporate or leisure guest.Four Poster and ground floor rooms available. Free internet access Car Park. Licensed Bar. ... more less
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- Also Known As:
- Salisbury Hotel Taunton
- Taunton House Hotel Somerset