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All reviews afternoon tea hot tub deluxe room scones spa facilities roll top bath cream tea turn down service walk in shower garden room amuse bouche steam room bar menu lounge area birthday treat staff were attentive course dinner
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Reviewed 1 October 2018 via mobile

I stayed as deserving treat to my wife I don’t often get to treat her as I’m always working I did her proud with this one. The food was incredible, the staff super polite there’s not a thing I could fault I’d recommend it to anyone one of the best places in Somerset

Date of stay: October 2018
Trip type: Travelled as a couple
Thank spaseeker2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountManagement, Manager at The Mount Somerset Hotel, responded to this reviewResponded 10 October 2018

Dear spaseeker2018,

Many thanks for the review of your stay with us, we are delighted to hear that you and your wife had a great time and enjoyed the food. The staff will be please to read that they looked after you so well.
We look forward to welcoming you back again in the future.

Kind Regards

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Reviewed 29 September 2018 via mobile

Wonderful stay in the garden deluxe room with our own private hot tub. We found the staff couldn't have been more attentive and the hotel itself is lovely.

The food was incredible! We had complimentary canapes before our starter and main and finally ending with the biggest cheese board I have come across which was thoroughly well explained.

I would highly recommend staying here :)

Date of stay: September 2018
Trip type: Travelled as a couple
Thank DeniseReeve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountManagement, Manager at The Mount Somerset Hotel, responded to this reviewResponded 10 October 2018

Dear DeniseReeve,

Many thanks for the review, it's great to read that you enjoyed your stay in one of our Hot Tub rooms and that the staff along with the food made such a good impression on your stay with us.
We hope to welcome you back again in the future.

Kind Regards

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Reviewed 24 September 2018

As an impromptu spa night away, this was a real delight. The double deluxe room was lovely, great furnishings and a fabulous wet room/bathroom with a roll top bath and separate shower. The spa isn't extensive, but it is fine; excellent steam room. There is a gym, small but adequate.

The food was absolutely excellent. We were given complementary canapes, which were original and delicious. The pigeon breast and main fish dish were very well presented and tasty. Compliments to the chef. Tom and Josh were very professional waiters and the cheese board was well explained and better than in many restaurants. All in the setting of a charming Georgian Manor House.

All the staff we encountered were helpful and friendly and I have no hesitation in recommending this place to visitors.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank FCCB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountManagement, Manager at The Mount Somerset Hotel, responded to this reviewResponded 24 September 2018

Dear FCCB,
Thank you very much for your review we are happy to read that you found your stay with us to your liking and that the dining experience was memorable. Tom and Josh will certainly be happy that they made you feel so well looked after.
We look forward to welcoming you back again soon.

Kind Regards

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Reviewed 23 September 2018

We have recently stayed 6 nights at the Mount Somerset Hotel.

Overall enjoyed our stay

Positives - lovely location, nice and quiet. Bedroom was huge with ample storage, bathroom also huge with nice wet room area and roll top bath, bed really comfortable, pillows were the best we have had in a hotel. Nice little touches with free newspaper, turn down services and cookies on the hospitality tray. The staff were lovely, all receptionists extremely helpful. Bar and restaurant staff very friendly especially Doriana and Janetta. Didn't sample evening meal, but breakfasts were nice and bar menu was varied and really nice.

Negatives (slight) - last refurbishment we understand was 2008. We felt in places it was a little tired e.g. soft furnishings could do with a refresh and a lick of paint here and there (especially the outside wndows) wouldn't go amiss. Also, the windows of our bedroom needed a good clean outside.

We didn't get time to use the spa unfortunately.

Overall though We would stay there again and would recommend it.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Q6944ICjs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountManagement, Manager at The Mount Somerset Hotel, responded to this reviewResponded 24 September 2018

Dear Q6944ICjs,

Thank you very much for taking the time to review your stay with us, is was great to look after you for a longer stay than most and we are delighted that we made your stay with us enjoyable. Doriana will be please that she stood out to you and she made you feel welcome.
Thank you also for your feedback we will ensure this is included in our reviews of maintenance and standards.
We look forward to welcoming you back again in the near future.

Kind Regards

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Reviewed 19 September 2018 via mobile

Lovely welcoming staff. The massage and treatment was top class. However the spa and hydrotherapy room reuqire some urgent attention ... peeling paintwork and mouldy walls were very unattractive. The spa garden was ruined by a constant clanging noise. The quality of the food was excellent and I was looked after very well.

I really think the Spa needs attention to make it a 4 star experience!

Date of stay: September 2018
Trip type: Travelled solo
Thank Beverley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountManagement, Manager at The Mount Somerset Hotel, responded to this reviewResponded 24 September 2018

Dear Beverley T,
Many thanks for your review, we are delighted that you enjoyed the staff, treatment and food side of your visit but sorry to read that you felt the facilities let the day down. We are currently reviewing the repair for the polished plaster walls so we hope to have these back to new soon so we are sorry that you felt this let the day down.
We certainly hope to welcome you back again the future as you say for the full 4 star experience.

Kind Regards

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