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“Excellent value”

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Premier Inn Taunton Ruishton (M5, J25) Hotel
Ranked #5 of 17 Hotels in Taunton
Certificate of Excellence
Reviewed 5 August 2014

Stayed for two nights last weekend and pleasantly surprised by the size and cleanliness of the room for such a low price.Nice big bed which was very comfy.Quality pillows and duvet,lots of towels,shower gel all included.The staff were very friendly and pleasant without being over the top.Nice safe spacious car park too with security cameras.The only gripe was that the room was hot but there was a fan in there which had been left running on full for our arrival.Convenient location for the motorway and Taunton town centre.An ideal stopping off place if you have a long journey from north to south or vice versa.

Room Tip: Motorway is nearby so if you sleep with the windows open you will hear the traffic
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  • Stayed: August 2014, travelled as a couple
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Thank bettybetty54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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378 - 384 of 625 reviews

Reviewed 4 August 2014

Manager was very flippant, although other staff were very professional. Grassy areas have not seen a mower at all in 2014 & I had to go to hospital due to tripping over a raised manhole that clearly couldn't be seen due to out of control growth of grass! Manager told me "sue the company, that's what they have insurance for"!! Definitely wouldn't recommend staying here for one night let alone the 4 that we did!

  • Stayed: July 2014, travelled with family
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Thank Farren10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Taunton Ruishton (M5, J25) Hotel, responded to this reviewResponded 7 August 2014

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve standards. Please email your review details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

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Reviewed 31 July 2014

This was a great location for us enroute to Porlock Weir , not by choice we had a ground floor room near the entrance, the shower was excellent the bed extremely comfortable and clean but the unusual shape of the room in fact the oddest room we have ever stayed in, (definitely not the normal Premier Inn layout), the bed was located as you entered the room so the dressing table with kettle hostess tray etc and wardrobe was always badly lit and you needed the light on even when it was bright day light outside and you could see our bed through the window from the pathway next to the entrance, had we stayed longer we would have requested a different room. Despite this we enjoyed our stay and there was no traffic noise from the busy adjacent main road. The staff as always were very helpful and efficient. We had an excellent evening meal (we did not opt for the Carvery) at the adjoining pub "Blackbrook Tavern and our french waiter was entertaining and very efficient. Would recommend this PI not room 19!

Room Tip: Choose a first floor room we would not recommend our GF room 19 because of its location (lack of pri...
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  • Stayed: July 2014, travelled as a couple
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Thank colinandjunep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

After a 200 mile drive, I was expecting to get a good sleep. Unfortunately, the occupants on the room above had other ideas, and continued to stomp around well into the early hours of the morning. When I notified reception, my complaints were not met with any concern and there was no enthusiasm to correct the problem. In addition, there was a lot of noise from the car park as we were in a ground floor room adjacent to the car park. Whilst the hotel itself was ok, the noise and dismissive attitude of the staff made for a very poor night's sleep

  • Stayed: July 2014, travelled with family
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1  Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Taunton Ruishton (M5, J25) Hotel, responded to this reviewResponded 6 August 2014

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

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Reviewed 22 July 2014

Overall the recent stay myself and my partner had was a good one, using the hotel as a stop off from a long journey. It provided everything we needed in terms of a clean and comfy bed and a good nights sleep. The only thing I would say is the showers could be improved as the water pressure wasn't brilliant and the shower itself looked a lot older than the other facilities around it. Staff all friendly and welcoming, just slightly expensive for what you actually get ie breakfast, toiletries etc all additional costs

  • Stayed: July 2014, travelled as a couple
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Thank Jessicarachel2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

Typical Premier Inn located just off M5 junction. A good choice for breaking a long journey to the SW or for a short stay in the Taunton area. Excellent value utilising the special offer pay in advance rate.

  • Stayed: July 2014, travelled as a couple
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Thank Silvertravelsurfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

This Premier Inn and all Premier Inn's we've stayed in didn't disappoint !!
The special deal price was excellent, we couldn't afford to stay here if it wasn't for there special deals, so thank you once again Premier Inn for a great price !
The room was spotless and as advertised was extremely comfortable.
Without a any doubt we would stay here again if the price is right.

  • Stayed: July 2014, travelled as a couple
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Thank thebackpacker47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Taunton Ruishton (M5, J25) Hotel

Address: Ruishton Lane, Taunton TA3 5LU, England
Region: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Taunton
Price Range: £44 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Taunton Ruishton (M5, J25) Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
On the edge of Ruishton village, an ideal base from which to explore stunning Somerset ... more   less 
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Also Known As:
Premier Inn Taunton (Ruishton) Hotel Taunton
Premier Inn Taunton Ruishton (M5, J25) Hotel Somerset

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