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“Bubbly and bright customer service - nothing too much trouble”

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Premier Inn Taunton Ruishton (M5, J25) Hotel
Ranked #3 of 17 Hotels in Taunton
Certificate of Excellence
Macclesfield, United Kingdom
Level 4 Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Bubbly and bright customer service - nothing too much trouble”
Reviewed 18 February 2011

The girls on reception upon our arrival were friendly , bubbly and welcoming , my Mum and I had had a long drive and nothing was too much trouble . Our initial room wasn't suitable ( someone had smoked in it ) and the receptionist moved us straight away into an upstairs room which was much better . The reception staff asked questions about our visit and remembered small details which they also discussed with my Mum and I , for example - how was our evening at China China - just small things but make a big difference . Also extra tea and coffee brought up to the room, my Mum had not stayed in Premier Inn before and she enjoyed the experience , the room was clean and the bed lovely and comfy. My Mum remarked that the friendliness she experienced was something special and I think the reception and restaurant team at this venue should be recognised for this .
Breakfast served with a smile - a very bubbly waitress again - friendly and welcoming . There are other Premier Inns in the area - I would recommed this one and would definately stay again .

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jix160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn, Online Guest Relations at Premier Inn Taunton Ruishton (M5, J25) Hotel, responded to this review, 22 February 2011
We are delighted that you enjoyed your stay with us and experienced the great service our team are committed to giving our guests. It really matters to us that our guests enjoy every aspect of their stay we feel that the great service delivered by an approachable, efficient team is as important as a comfortable bed and clean room. Your feedback is very much appreciated as we endeavour to improve standards and meet all our customer’s needs. We hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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Additional Information about Premier Inn Taunton Ruishton (M5, J25) Hotel

Property: Premier Inn Taunton Ruishton (M5, J25) Hotel
Address: Ruishton Lane, Taunton TA3 5LU, England
Region: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 17 Hotels in Taunton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Taunton Ruishton (M5, J25) Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
On the edge of Ruishton village, an ideal base from which to explore stunning Somerset ... more   less 
Also Known As:
Premier Inn Taunton (Ruishton) Hotel Taunton
Premier Inn Taunton Ruishton (M5, J25) Hotel Somerset

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